Modern Restaurant Management

MAY 30, 2023

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. About half of respondents rely on apps for loyalty or rewards promotions, an effective and profitable way to grow your brand’s reach in these price-sensitive times. But don’t just take our word for it.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Also, consider providing curbside, takeout, or delivery services in addition to flexible and quick ordering and delivery alternatives, including online, phone, or in-app ordering.

Loyalty Program 181

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

Modern Restaurant Management

MAY 17, 2023

These platforms allow restaurants to reach a wider audience and offer delivery services without having to invest in their own costly delivery infrastructure. Dynamic pricing on these platforms might be necessary to combat some of the lost revenue due to fees.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

APRIL 22, 2024

Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps. First, reward programs turn physical goods into digital goods that are easy to move around, have no upper-value limit, and barely need monetization.

Food 203

Food Loyalty Program Consumer Goods Customer Experience 203

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Nothing is fraud proof.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. Put Loyalty Rewards Into Customers’ Hands with a Branded Mobile App. Consider Expanding Delivery Options in Your Market.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

JULY 28, 2022

How the customer prefers to order (for delivery, for pick-up or to dine-in). Loyalty Programs. When registering for a loyalty, your customers give you some of their information to qualify. Loyalty programs also allow you to collect behavioral data. What the customer orders. What the customer orders.

Loyalty Program 208

Loyalty Program Mobile Ordering Email Marketing Online Ordering 208

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. However, the best available coupon and fastest delivery time tied in second place. Prepaid Consumer Insights Study from Fiserv , gift cards are becoming the perfect way to drive customer loyalty.

2024 196

2024 Loyalty Program Food Order 2030 196

Cheetah

SEPTEMBER 30, 2021

A surge in demand caused by the delivery and take-out boom is partly the reason. Learn how this affects your business, from restaurant suppliers struggling to keep up, to rising food prices led by labor shortages and increased consumer demand for quick, cheap food. Energy prices are very high right now too. Cheetah Tip.

Food Supply 148

Food Supply Supplies Pricing Food 148

7 Shifts

SEPTEMBER 15, 2021

When guests order items that are priced slightly higher, check sizes go up, and tips in turn with them. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

NOVEMBER 15, 2023

A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S. Price was the top priority for all consumers, followed by menu and location. However, this usage gap widened across other dining categories.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

MAY 30, 2023

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. About half of respondents rely on apps for loyalty or rewards promotions, an effective and profitable way to grow your brand’s reach in these price-sensitive times. But don’t just take our word for it.

Loyalty Program 197

Loyalty Program Social Media 2023 Download 197

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. But, according to the same report, about 40 percent of consumers agree that with rising grocery store prices, it’s not necessarily cheaper to eat at home.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Millennials make the most weekly calls for delivery (78 percent) compared to just 30 percent of boomers.

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

FEBRUARY 3, 2022

Inventory and Menu Management : Though 47 percent of operators say that all or most of their suppliers increased prices during the pandemic, two-thirds of restaurants maintained or increased their menu offerings. In most cases, new menu offerings involved adding takeout and delivery options.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Goliath Consulting

MAY 10, 2022

To cover supply chain costs, restaurant owners need to raise their prices. However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? Therefore, to be able to keep up with the cost of items, restaurant owners have increased their menu prices. percent over the year.”

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Modern Restaurant Management

AUGUST 11, 2021

According to Tork research, 44 percent of people say they feel good knowing they are supporting local restaurants when they order takeout or delivery. As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks. Support Women.

Loyalty Program 198

Loyalty Program Social Media Mobile Ordering Online Ordering 198

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. The decreased patronage along with inflation increases running costs, which means increased menu prices. Many restaurants added delivery or take out capabilities, at home food or drink kits, and catering offerings.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

7 Shifts

SEPTEMBER 15, 2021

When guests order items that are priced slightly higher, check sizes go up, and tips in turn with them. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Modern Restaurant Management

NOVEMBER 30, 2023

These insights can also aid in negotiating bulk purchase deals and ensuring timely deliveries by providing operators with automated alerts for low stock levels on frequently ordered ingredients. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

POS 129

POS Operations Loyalty Program Seasonal Menu 129

Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. They expect payment-related rewards and loyalty programs every time they transact. Do you meet the expectations your marketing creates?

Operations 164

Operations Loyalty Program Mobile Ordering Consumer Goods 164

Cheetah

SEPTEMBER 30, 2021

A surge in demand caused by the delivery and take-out boom is partly the reason. But the root cause of the current food chain crisis and rising food prices runs deeper than that. Energy prices are very high right now too. Restaurants Deal with Rising Food Prices and Delays. Labor Issues Exacerbate Food Chain Crisis.

Food Supply 78

Food Supply Supplies Pricing Food 78

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Culinary Cues

AUGUST 28, 2020

Everyone is engaged in take out or delivery – don’t settle for being everybody – make your engagement in this arena really exceptional. Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. Don’t just sit there – do something unique and filled with excitement.

Social Media 436

Social Media Communication Loyalty Program Training 436

Lavu

NOVEMBER 17, 2023

By staying on top of profit margins, you can make informed decisions about pricing, portion sizes, and operational costs, thereby improving your profit margins. Therefore, exploring effective ways to increase sales and carefully managing expenses, pricing, and menu offerings become vital strategies in maintaining a healthy profit margin.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

The Rail

DECEMBER 11, 2023

Through leveraging advanced machine learning and real-time data, digital ordering platforms can be an incisive tool when it comes to brand loyalty and customer retention. Taking the next step in readying your restaurant or food delivery service for digital ordering can come with many benefits.

Loyalty Program 59

Loyalty Program Ordering Mobile Ordering Online Ordering 59

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. Encourage catering and delivery.

Social Media 180

Social Media Loyalty Program Online Ordering Pricing 180

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

NOVEMBER 9, 2022

These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. From policy changes to price—news is best served in newsletters. Loyalty programs.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

The Restaurant Times

JULY 14, 2020

Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. How To Optimize Online Ordering Experience And Increase Customer Loyalty.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

BNG Point of Sale

SEPTEMBER 8, 2021

How To Increase Food Delivery Sales . Food and restaurant delivery sales are of critical importance now in the restaurant business industry. In the restaurant industry, the rise of internet-based food ordering and delivery platforms has changed the way traditional restaurants operate completely. . Create An Online Presence .

Delivery 52

Delivery Point of Sale Food Online Ordering 52

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

JANUARY 20, 2023

Go all-in on pick-up and delivery Truth is: Most people will stay at home. Delivery and pick-up orders tend to be higher during the Super Bowl than any other time of year. So if you're looking to boost your sales during the big game, delivery and pick-up are the way to go. Be prepared for a surge in business.

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

DECEMBER 18, 2019

Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If If you’re stuck on how to price, $9.95 With a BOGO (Buy One, Get One) deal, guests pay full price for their first item and receive a discount on a qualifying second item. Bonus points for free delivery!

Specials 362

Specials Food Truck Seasonal Menu Social Media 362