Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Holiday Hangovers : On the days after holidays like St.

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2024 2023 Food Order 2013 190

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Consumers ordering deliveries still want to make sure it feels like they are treating themselves.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System?

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Sling

JULY 24, 2023

Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders. 8) OpenTable OpenTable is a popular platform for taking online reservations, eliminating the need for the old-fashioned system of taking reservations by phone and writing them down.

2023 78

2023 Management Management Tip Distribution 78

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Quick links What are restaurant promotions? Who is the target customer base?

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2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 180

Operations Mobile Ordering Customer Experience Online Ordering 180

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. Taking Orders with Artificial Intelligence. One place where AI has been making an impact as these challenges persist is with phone ordering.

Front of House 212

Front of House Back of House Online Ordering Food Order 212

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. One notable development is the prevalence of QR codes.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Modern Restaurant Management

JANUARY 29, 2020

As we head into 2020 and digital ordering continues to boom, the restaurant segment is in for some major changes, particularly when it comes to delivery. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.

Delivery 184

Delivery Front of House Fast Casual Customer Service 184

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Here’s what to know about the restaurant staff shortage and what your restaurant business can do to staff up in 2023. million workers came back to the accommodation and food service sectors.

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2023 Insurance Front of House Hiring 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. Food and Menu Trends Consumer preferences and economic dynamics influence food and menu trends. The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve.

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2024 Loyalty Program 2023 Point of Sale 96

Open for Business

MAY 4, 2023

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. Keeping wait times short for tables and food is key. How can you increase the value your restaurant provides beyond the food and drink?

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

JANUARY 13, 2023

Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. This promotion is just one way Slice Factory exemplifies food and family being at the heart of the brand. ” The Royal Silencer.

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2023 Menu Seasonal Menu Back of House 101

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

MAY 30, 2023

Digital Dining: What Restaurants Need to Know Now In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

JUNE 29, 2023

Technology Has Leveled the Playing Field in Hospitality For many years, you had restaurants that did delivery and restaurants that didn't. Businesses everywhere offer multiple of touchpoints from dine-in and third-party delivery to online and QR code ordering.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

24/7 Waiter

OCTOBER 4, 2023

This means marketing your food and drink to attract attention and adding some trendy restaurant menu items to draw in a crowd. You can influence hungry diners with colourful images of food and drink. This intrigue leads to further investigation of your website and encourages in-person visits or placement of an order for food delivery.

2023 36

2023 Menu Social Media Online Ordering 36

Modern Restaurant Management

JULY 12, 2023

Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent).

Customer Experience 167

Customer Experience Fast Casual Food Order Consumer Goods 167

Modern Restaurant Management

FEBRUARY 17, 2023

Going into 2023, 45-50 percent of frequent users said they plan to use restaurant channels “more or much more” compared to just 20-23 percent of the whole respondent population. Millennials make the most weekly calls for delivery (78 percent) compared to just 30 percent of boomers. What about the rest of the market?

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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2022 2030 Food Supply Recruiting 208

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? adults who order from restaurants at least once a month.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Perfect Daily Grind

MARCH 24, 2023

Mon, 20 Mar PRF El Salvador announces winners of 2023 Salvadoran Barista Championship, Salvadoran Brewers Cup, Toddy Cold Brew Coffee Championship, and Global Roasting Contest. The winners of the 2023 Toddy Cold Brew Coffee Championship were Juan Aristizabal from Colombia and Julia Dziadevych from Hungary.

2023 140

2023 Webinar Beverage Café 140

Deliverect

NOVEMBER 19, 2019

It’s impossible to imagine the food and restaurant industry today without food delivery. Just a few years ago, takeaway and delivery was all about pizza, kebab and Chinese food. The online world started to strongly evolve around 4 to 5 years ago,” he says. billion dollar by 2023*. New consumer needs.

Delivery 70

Delivery Online Ordering Food Order 2023 70

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. Taka Tanaka, CEO of AUTEC Sushi Robots.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Word of mouth is fantastic, but when scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. We live in a world where diners are inundated with choices.

Seating 221

Seating Email Marketing Marketing SEO 221

Bingage

DECEMBER 18, 2019

The high performing online food delivery industry in India is all set for a big turn, As per the latest report by TechGuru on Monday – Uber likely to sell it’s Uber Eats India to the biggest rival zomato. million orders per day from 150,000 restaurants from all over India. billion by 2023.

Online Ordering 96

Online Ordering 2023 Delivery Food Order 96

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. In response, 37 percent of restaurants are offering online ordering and 32 percent accept mobile payments. Consulting.

Innovation 212

Innovation Technology Management Management 212

The Restaurant Times

OCTOBER 24, 2021

Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. billion by 2023. . Rebel Foods became a unicorn as it raised $175 million in its latest round at a $1.4-billion

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

The Restaurant Times

MAY 14, 2021

The KaaS market in the UAE was worth USD 70 million when 2020 ended and is anticipated to reach USD 225 million by 2023 , owing to the increasing interest of restaurateurs to use common kitchens for different brands and set up cloud kitchens. . The cloud kitchen should serve food that meets the tastes and preferences of a particular locality.

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License Online Ordering POS Food Order 75