Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 510

2023 Consumer Goods 2022 Point of Sale 510

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 percent more than in 2022.

Equipment 296

Equipment Customer Experience Customer Service 2023 296

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.

2024 540

2024 Loyalty Program Cash Management Customer Experience 540

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Chains affected include McDonald’s (visits down ~2.5

2024 296

2024 Mobile Ordering White Paper Food Order 296

Modern Restaurant Management

JUNE 12, 2020

His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., ” A&W responded to the COVID-19 pandemic by introducing exceptionally successful family packs and rapidly expanding delivery to supplement drive-in and drive-thru service.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 252

Catering 2024 2023 Guest Recovery 252

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023. The team currently operates over 80 Ike’s Love & Sandwiches locations across the United States.

Franchise 472

Franchise Franchising Food Fast Casual 472

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Topics: Restaurant Equipment and Technology. When: June.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1

2019 322

2019 Compost Mobile Ordering Online Ordering 322

SpotOn

SEPTEMBER 30, 2024

There's room for fast food chains, fine dining restaurants, and casual dining restaurants, steakhouses, falafel spots, taco trucks. Contemporary casual restaurants Contemporary casual restaurants are a newer restaurant concept. Fast food and quick service restaurants Fast food is so back.

Fast Casual 52

Fast Casual Food Truck Fine Dining Brewery 52

Aaron Allen & Associates

FEBRUARY 15, 2024

This means investments in performance optimization, modernization strategy, delivery and drive-thru strategy, diagnostics, and more are requisite for companies to stay competitive and profitable. There were a number of acquisitions evenly distributed across segments, from snacks to fast casual to full-service and QSR.

2002 52

2002 Point of Sale Back of House 2023 52

Modern Restaurant Management

NOVEMBER 1, 2024

COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. Fast food dominates takeout, with 60 percent of Americans choosing it as their preferred option for ordering meals at home.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Mad Mobile

MARCH 8, 2024

They’re durable and flexible enough to go from fast casual to fine dining. Card readers – Many of the iPad cases designed for use in the restaurant industry come equipped with swipe, tap, and chip reader functions built in. In 2023, investigators discovered that hackers accessed customer information from over 71,000 users.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? For more information, click here.

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

Modern Restaurant Management

DECEMBER 18, 2019

and Western Europe, recently passed the 65 location mark and in the midst of an impressive worldwide expansion campaign with developers and franchisees which is projected to reach 100 stores by the end of 2020, a plan unmatched in the plant-based, fast casual category. “With the D.C.

Seasonal Menu 340

Seasonal Menu Consumer Goods 2020 Fast Casual 340

Modern Restaurant Management

AUGUST 2, 2024

Restaurant leaders representing nearly 3,700 QSR, fast casual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.

Influencer 252

Influencer Pricing 2024 Social Media 252

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up.

2021 475

2021 Online Ordering Mobile Ordering Guest Recovery 475

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. Quick-service restaurants—like cafes, fast food, and fast casual—are estimated to have decent profit margins with lower food and labor costs.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Modern Restaurant Management

APRIL 1, 2025

Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. 28 percent of consumers say they are ordering takeout and delivery more frequently than last year. Among delivery apps, DoorDash is the clear favorite.

Pricing 252

Pricing Technology 2025 Point of Sale 252

Modern Restaurant Management

FEBRUARY 1, 2021

Restaurant brands (in four categories including pizza, fast-casual, fast food, out-of-home coffee) representative of each of the quadrant values include: The Loyalty Map Multiple. ” Customer Desire and Brand Delivery. Future Delivery Habits. Loyalty Positions in the Restaurant Sector. ” Traffic Drop.

2021 334

2021 Point of Sale Guest Recovery Travel 334

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 490

Reservations 2025 Marketing Loyalty Program 490