Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? through ghost-kitchen operator ChefSuite. Why the immense rise?

Fast Casual 189

Fast Casual Customer Service Sustainability Customer Experience 189

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. Today, you’d be hard-pressed to find one.

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Fast Casual Food Food Order Mobile Ordering 106

Modern Restaurant Management

JANUARY 13, 2023

Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. You can order online or in the Dickey’s app for curbside pick-up, take-out and delivery. ” The Royal Silencer.

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2023 Menu Seasonal Menu Back of House 100

Modern Restaurant Management

FEBRUARY 1, 2022

Despite some gains, seven in ten operators across all major segments say their restaurant currently does not have enough employees to support customer demand and most operators expect their labor challenges to continue through next year. Roughly half of U.S. Roughly half of U.S.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

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Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Click here for the first part.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Aaron Allen & Associates

FEBRUARY 15, 2024

This means investments in performance optimization, modernization strategy, delivery and drive-thru strategy, diagnostics, and more are requisite for companies to stay competitive and profitable. There were a number of acquisitions evenly distributed across segments, from snacks to fast casual to full-service and QSR.

2002 52

2002 Point of Sale 2023 Back of House 52

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. These apps are also the perfect way to run loyalty programs for customers.

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Aaron Allen & Associates

AUGUST 15, 2023

In the Middle East, GDP growth forecasts for 2023 are better than pre-pandemic values for Bahrain, Jordan, Kuwait, Oman, Qatar, the KSA, and the UAE. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? percent in 2018). Looking Ahead.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Operations will continue to be simplified despite digital experiences expansion. The “restaurant anywhere” experience will expand. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 percent at hotels.

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2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 18, 2019

According to Tripleseat customers throughout the country, there has been an increase in guests requesting a variety of plant-based or meatless fixings this year, with many new plant-based options being offered. . "Restaurants has seen an uptick of new customers, due in part to the partnership. " Mainstream Plant Based.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

JUNE 1, 2022

Topics from the 2022 agenda included marketing with limited resources, finding the middle ground between franchisors and franchisees , and taking control of your customer data. Who knows what's in store for the 2023 event, already scheduled for next April? Digital Transformation in Fast Casual and QSR Summit. When: June.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

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2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

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Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. flip'd by IHOP.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Mad Mobile

MARCH 8, 2024

Instead, they provide your staff with a flexible and easy-to-use platform to engage with your customers. They’re durable and flexible enough to go from fast casual to fine dining. You’ll want something that can rotate so that customers can complete their transactions in the POS without the need for a printer.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

FEBRUARY 1, 2021

But the data is showing that once those guests are there, value is not what they highlight the most as part of their experience. For full-service restaurants, net sentiment for top performing brands was a lot more consistent across all attributes of the restaurant experience. ” Customer Desire and Brand Delivery.

2021 133

2021 Point of Sale Guest Recovery Travel 133