Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. That’s why we’re dubbing 2023 The Year of Efficiency. 1) More predictable digital sales will enable operational efficiency.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Read the first part, here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Get Beyond

OCTOBER 24, 2023

This year, Small Business Saturday falls on November 25, 2023. Check your toolbox Has the shop been operating as cash only? If photography isn’t your thing, try appointing another employee to be in charge of this task or hiring a local photographer for a few hours to get picture-perfect images of your Small Business Saturday event.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

Modern Restaurant Management

MAY 5, 2021

Even drive-thrus can continue operations while solar panels are added because the installation is as basic a process as laying new roof tiles or shingles. That means refrigerators, freezers, ice machines, chilled service areas, and other electric-operated food storage or displays, can be protected during a power outage caused by the grid.

Food Supply 231

Food Supply Employee Relations Waste Leadership 231

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Its allure underscores some core problems facing restaurants today: they need automation to compensate for staffing issues, and they need more cash flow to cope with rising operational costs.

Pricing 198

Pricing Consumer Goods Customer Experience Food Order 198

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024.

2024 52

2024 Operations 2023 Loyalty Program 52

Aaron Allen & Associates

AUGUST 24, 2023

In the end, Roark acquired the chain in August 2023. About half the focus has to be on the franchisees’ internal communication. These are larger capitalized investments tackling bigger and more systemic issues, largely related to tech. ROARK ACQUIRES SUBWAY – WHAT DOES IT MEAN FOR THE CHAIN AND FOR THE NEW OWNER?

Franchise 52

Franchise Franchising Employee Relations Food Supply 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. This will enable brands to better manage off-premises orders and balance their hybrid operating models. Operations will continue to be simplified despite digital experiences expansion.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Aaron Allen & Associates

AUGUST 22, 2022

trillion global foodservice industry and related ecosystems, our TAM in terms of ideal fit for our top-to-top consulting model is only around 10,000 companies worldwide. Some have decided to differentiate with new combinations and channel communication strategies. How should I be thinking about it, you may wonder.

Marketing 59

Marketing Point of Sale POS Customer Service 59

Crunchtime

NOVEMBER 11, 2022

As critical functions in multi-unit restaurants, training and operations are inherently intertwined. Because operations leaders are focused on creating scalable processes, and helping teams better execute the work they do every day, training is a critical factor for success.

Training 99

Training Operations Employee Relations Technology 99

Perfect Daily Grind

MARCH 31, 2023

Mon, 27 Mar International Women’s Coffee Alliance’s current Executive Director to leave organisation in May 2023. Ethiopian coffee authorities to host two lectures on market access and genetic diversity at 2023 Specialty Expo in Portland, Oregon. Specialty Coffee Association announces 2023 Sustainability Award winners.

2023 136

2023 Sustainability Education Agriculture 136

7 Shifts

NOVEMBER 8, 2023

Food safety The Colorado Department of Public Health and Environment regulates how restaurant employees must handle the food they prepare and serve. Colorado Governor Jared Polis also signed the Remedies At Law For Violating Colorado Youth Act in June 2023, which allows minors to sue for their injuries if they get hurt on the job.

Restaurant Law 221

Restaurant Law Food Safety Employee Relations Article 221

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Sling

MARCH 26, 2023

Examine how your business operates and then institute the work schedule (e.g., 4) Consider business needs and employee strengths Before scheduling your employees, factor in your business’s goals and strategies. Identify each employee’s strengths and consider how those abilities can satisfy your business needs.

Employee Relations 78

Employee Relations Communication Tip Distribution Information 78

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Sling

MAY 3, 2023

Passion, however, can’t be taught but can make a huge difference in the attitude of the employee. The ideal employee will have both passion and experience. 3) Present your restaurant as a great place to work How you present your place of business to potential employees has a lot to do with restaurant staffing success.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. The team currently operates over 80 Ike’s Love & Sandwiches locations across the United States.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Businesses can use this data to guide their plans for hiring, reopening, customer communications and safety measure implementations.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Sling

DECEMBER 23, 2022

Thai noodles, Chinese noodles, Japanese noodles, Korean noodles, Vietnamese noodles, even Italian noodles — it doesn’t really matter which you choose, they’re a popular food truck fare wherever you may operate. With Sling, you can schedule faster, communicate better, and organize and manage your workforce from a single, integrated platform.

Food Truck 78

Food Truck Food Mobile Ordering Small Business 78

Modern Restaurant Management

FEBRUARY 1, 2021

Each quadrant on the map represents a combination of values related to predictive loyalty drivers: Emotional Engagement and Meeting Customer Expectations. Restaurant brands (in four categories including pizza, fast-casual, fast food, out-of-home coffee) representative of each of the quadrant values include: The Loyalty Map Multiple.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Sling

JUNE 19, 2023

In this article, we discuss how to prepare, set up, and operate your bar for potential success. These regulations can sometimes be extensive, rigorous, and expensive to implement, so be sure you understand the hoops you may have to jump through to operate your business. Breaking things down into smaller steps can help.

Bar 78

Bar Employee Relations Equipment Advertising 78

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Engage Acquires Boston Market.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122