Modern Restaurant Management

JANUARY 26, 2023

There is a widespread new appreciation for restaurants, an encouraging sign for the future, according to The Bank of America 2022 State of the Restaurant Industry report. How would you characterize 2022 for restaurants? In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses.

2023 189

2023 Franchise Franchising Employee Relations 189

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

7 Shifts

MARCH 18, 2021

How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive. Outdoor dining, warm weather, and a decline in virus cases helped the industry. A year ago this month, our industry was rocked to its core. And people really love pizza.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . Here are the restaurant trends for 2022. . And off-premise dining continued its dominance, as consumers enjoyed the safety and convenience of eating at home. . Restaurant industry trends 2022.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Should the customer and employee experience not be altered to fit that lifestyle? Great question.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Modern Restaurant Management

FEBRUARY 28, 2022

cities have implemented requirements for patrons to show proof of COVID-19 vaccination in order to dine indoors at restaurants. One factor may be that cautious vaccinated individuals now feel comfortable to dine regularly at restaurants because of the mandates. Since the late summer of 2021, many major U.S.

Employee Relations 203

Employee Relations Dine-in Customer Experience Sustainability 203

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. The decision to choose the right restaurant management apps for your set-up may not be so easy.

2022 69

2022 Management Management Loyalty Program 69

Black Box Intelligence

MAY 25, 2022

Data through the week ending May 15, 2022. Two weeks into May, the segments with the largest average check growth year over year were family dining, casual dining and fast casual. However, fast casual and fine dining are experiencing a slowdown in their check growth compared to April.

2022 52

2022 Fast Casual Fine Dining Casual 52

QSR Automations

MAY 2, 2024

ConnectSmart® RecipesPlus is not just a recipe hosting software, it’s a tool designed to create a consistent dining experience for your guests. With easy to follow step-by-step instructions and video demonstrations for each recipe, ConnectSmart® RecipesPlus makes employee training a breeze.

Book 52

Book Social Media Allergens Employee Relations 52

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. So, just like any other organization, you must retain high-performing restaurant employees to stay in the industry in the long run. Let’s discuss. . One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

QSR Automations

APRIL 29, 2024

Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor. On top of that, ConnectSmart® Host enhances the overall dining experience for customers by reducing wait times and ensuring tables turn over quickly. A successful restaurant knows how to keep things flowing smoothly for guests.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Hospitality Insurance Group

JUNE 6, 2023

8 tips to safely cater to canine companions Take these safety precautions before opening your outdoor dining area to dogs. As the weather turns warmer, many guests are seeking outdoor dining, and some may wish to bring along canine companions. Post a sign specifying that dogs are allowed in your outdoor dining area.

Food Safety 104

Food Safety Restaurant Law Outdoor Government 104

Modern Restaurant Management

SEPTEMBER 12, 2023

CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. The fast casual restaurant segment has seen tremendous success and growth in recent years. According to Circana, Inc./CREST®, But there’s one area in which it can improve: with young families.

Fast Casual 197

Fast Casual Entertainment Casual Employee Relations 197

Black Box Intelligence

AUGUST 20, 2022

Same-store traffic experienced negative YoY growth for the five-month period ending in July 2022. July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Touch Bistro

AUGUST 11, 2021

Planned increase on January 1, 2022. Planned increase on January 1, 2022. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws). Planned increase on January 1, 2022.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

The Restaurant Times

FEBRUARY 24, 2022

Almost all activities, such as food, packaging, delivery, revolve around the mission statement, which may be used to forge strong bonds with customers, stakeholders, and employees. Make sure your customers aren’t crammed or adjusting while dining. What measures must one take to build a loyal customer base ? Know Your Customer.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Modern Restaurant Management

OCTOBER 15, 2020

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs.

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

Modern Restaurant Management

APRIL 21, 2021

Laws affecting restaurants have changed frequently over the past year, largely with restrictions on capacity and indoor dining, and the employer-employee relationship has endured changes and challenges as well. Paid sick and safe leave is available to employees who work for business with five or more employees.

Restaurant Law 197

Restaurant Law Employee Relations 2021 Hospitality 197

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Best and worst performing region, segment and cuisine is based on same-store sales growth.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. Changes and Opportunities in 2020 and Beyond. Needless to say, this has been a year like no other with unprecedented challenges.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

AUGUST 31, 2021

As of June 2021, 39 states and the District of Columbia had reopened to 100-percent indoor dining capacity; 11 states and Puerto Rico are open at varying capacities ranging from 50 to 80 percent. Technology, Outdoor Dining, and Alcohol To-Go Are Here to Stay. Labor and Food Costs Remain Top Challenges. The Threat of Delta.

2021 180

2021 Beverage Leadership Food Order 180

The Rail

DECEMBER 18, 2023

Inflation Hit Restaurants & Workers Hard According to a new James Beard Foundation report, more than half of restaurants saw a profit decrease in 2023 compared to 2022. Inflation peaked at 9% in June 2022, but the effects were still clearly felt in 2023, even as deflation kicked in the past year. Employee wages grew 4.9%

2023 59

2023 Sports 2024 2022 59

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. In July, 47 percent couldn't hire enough employees. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada. Hiring Crisis Facts.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Black Box Intelligence

JULY 26, 2022

Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. For the first time in over a year, segment frontrunner Fine Dining experienced its biggest drop in sales growth for the month of June. Upscale Casual also saw a steep decline compared to May 2022.

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

Future Food

APRIL 20, 2022

Food and hospitality services provide an opportunity to support relatable or ‘normal’ daily interactions, offering 3-5 critical daily touchpoints that elevate the standard of the workplace village experience through modern design and the provision of food and hospitality that supports wellness.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. A drop in employee retention & difficulty in hiring.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Black Box Intelligence

AUGUST 20, 2022

Same-store traffic experienced negative YoY growth for the five-month period ending in July 2022. July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Modular Chicken. Golden Chick is introducing its first modular constructed building. ” The corporate owned restaurant in Saginaw will be located at 1400 North Old Decatur Road.

Franchise 203

Franchise Franchising 2020 2021 203

Black Box Intelligence

MAY 18, 2022

Data through the week ending May 8, 2022. The pace at which average check has increased year over year accelerated in casual dining, quick service and family dining. Fine dining and upscale casual posted the strongest traffic growth during the week. The industry’s sales performance has clearly improved recently.

2022 52

2022 Fine Dining Employee Relations Casual 52

Black Box Intelligence

JULY 26, 2022

Same-Store Sales Growth Lowest Since February 2021 Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. Upscale Casual also saw a steep decline compared to May 2022. Black Box Intelligence Analysts investigated average guest check growth in Q2 2022 compared to Q2 2019.

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40