Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Strengthen Customer Retention. Stay Connected.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 188

2023 Front of House Back of House 2022 188

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022.

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2022 Front of House Cash Management Online Ordering 98

7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. Back-of-House and Front-of-House are an even split.

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Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

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2023 Guest Recovery Email Marketing Back of House 189

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions.

Food 189

Food Food Safety Front of House Fast Casual 189

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

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Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Down the line, menus will become practically customized to the individual consumer.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

2022 52

2022 Hiring Front of House Back of House 52

Marketing4Restaurants

JANUARY 5, 2022

In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers. Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience.

2022 52

2022 Front of House Back of House Food Supply 52

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

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2024 2023 Food Order 2013 189

QSR Automations

MAY 2, 2024

In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience. Traditionally, bartenders relied on experience, intuition, and manual processes to craft cocktails. From the ambiance of the venue to the precision of the cocktails, every small detail matters.

Social Media 64

Social Media Front of House Innovation Technology 64

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It depends on several factors, ranging from user experience to functionality. POS System.

2022 69

2022 Management Management Loyalty Program 69

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) , and making the restaurant business better for it. Brinker International is betting big on It’s Just Wings —serviced by Chili’s and Maggiano’s kitchens.

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Fast Casual 2021 Back of House Casual 195

Marketing4Restaurants

DECEMBER 29, 2021

We analyse the big trends along with changes in technology, changes within the restaurant customer base and just as importantly – your team. We put all these together to discuss what the big trends will be for Restaurants in 2022 and how you can benefit from them. What are we seeing within the industry?

2022 52

2022 Front of House Food Truck Back of House 52

Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Reporting the biggest acceleration in sales were the Full-Service segments. All growth numbers are year over year unless specified.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

QSR Automations

JANUARY 15, 2024

This leads to increased satisfaction among customers, in turn raising profits and even increasing mystery dining scores by 14%. Keep Employe es Happy Nobody likes kitchen chaos, and in 2024 it can cause more than just irritation. There’s plenty more to look out for in 2024; want to stay on top of the latest industry news?

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2024 Operations Front of House Social Media 52

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. Sharing a delicious meal with friends and family delivers on all fronts. This spells good news for the catering industry as there’s a steady demand for their services as the year ends.

Catering 52

Catering 2022 Pricing Food Supply 52

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. On the guest count front, there continues to be good and bad news. Improved Back-Of-House Staffing Positively Impacts Wait Times for Food, But Other Challenges Emerge.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Black Box Intelligence

OCTOBER 27, 2022

It’s just as important to concern yourself with the quality of people you invite into your workplace as the quality you place on customer experience and loyalty. . Based on the industry performance of 2022, we’re sharing the current state of restaurant finances as well as the top trends to get ahead of in 2023. The result?

2023 68

2023 Point of Sale 2022 Consumer Goods 68

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Instead of worrying about making enough tips to make a living, staff could focus on improving the guest experience. They want to give good service.

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BOH Restaurant Law Back of House Front of House 195

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

Hiring 52

Hiring Front of House Back of House Food Supply 52

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. Planned increase on January 1, 2022. Planned increase on January 1, 2022. hour for businesses with 26 or more employees on January 1, 2022.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. What is a QR code?

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Aaron Allen & Associates

JULY 29, 2022

Some people view restaurant robotics as a way to reduce labor costs, while others see it as a way to improve the customer experience. No matter which side of the argument you fall on, there is no doubt that restaurant robotics is changing the game for both restaurateurs and customers alike. while labor cost was growing at 3.8%

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks.

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2024 Technology Customer Experience Dietary Restrictions 40

Qu

MARCH 31, 2023

It’s ripe for innovation, consolidation, and unification—all in service to greater efficiencies. According to our survey findings, QSRs and fast casuals saw digital sales averaging 25% of total sales in 2022. Customers are tired of restaurants getting their orders wrong. The industry has reached a turning point.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. On the guest count front, there continues to be good and bad news. In fact, October’s same-store sales growth of +5.2% in October, a 0.4 recorded for July.

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

The Restaurant Times

OCTOBER 27, 2021

With all the major events like Expo 2020, FIFA World Cup 2022, etc. The respondents of the survey consisted of restaurant operators and executives of several quick-service restaurants (QSR), fine dining, casual dining, and cloud kitchen brands. . It has been a big challenge for restaurants to recover from the pandemic.

Sports 52

Sports 2022 Front of House Fine Dining 52

The Rail

JULY 19, 2022

the pandemic ), and ever-changing customer demands, as well as the new trends in the hospitality industry. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g. 1 - Technology. digital menus, digital signage , etc).

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52