article thumbnail

Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. In 2021, we will see a dip in customer satisfaction. Here are their responses.

2021 230
article thumbnail

Restaurant Business Trends to Follow in 2021

Goliath Consulting

Here are our best guesses for the business trends of 2021. In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5). TECH: Social distancing and contact-free technology will be indispensable in 2021, as sanitation and safety concerns around COVID-19 remain (14).

2021 135
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

5 Restaurant Industry Trends to Consider for 2021 and Beyond

Focus POS

Read on to discover the five restaurant industry trends for 2021 and beyond. This way, staff no longer had to spend time taking orders over the phone and could help with sanitization efforts or assist limited staff in the kitchen. It goes without saying that in 2021, online ordering is here to stay. Ghost Kitchens.

2021 78
article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Safety and sanitation is a priority. Mobile Apps.

2021 188
article thumbnail

Restaurant Industry Outlook for 2021 – Looking Ahead to Better Days

The Restaurant Group

2021 Restaurant Industry Trends. After nine months of adapting to a new normal, here is our restaurant industry outlook for 2021 : 1. Ghost Kitchens Will Likely be Short-Lived. The past year saw the rise of ghost kitchens as a way to operate with lower overhead and labor costs. Increased Safety and Sanitation.

2021 78
article thumbnail

Restaurants Pivot to the new ‘Post-COVID’ Consumer Behavior Patterns

Modern Restaurant Management

Restaurant and bar employment (as of July 2021) remains down by 1.5 One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Ongoing public health and safety concerns push down demand for the indoor restaurant experience. in 2021 or double the previous forecast.

article thumbnail

MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

2021 188