2021 Design Food Safety Guest Recovery 
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.
Modern Restaurant Management
OCTOBER 4, 2021
Of those who suffered from a poor experience upon arrival, 40 percent had to flag down staff to let them know they were picking up their order, 40 percent had to wait in the general order line due to no designated pickup, and 20 percent stated their order was missing from the pickup shelf. Loyalty programs are most popular for fast food.
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Goliath Consulting
DECEMBER 12, 2020
AI tech now enables cameras to perform designated tasks, recognize faces, and alert managers when issues arise in operations (2). In 2021 and beyond, cameras will not be a simple surveillance tool. COVID-19 Safety. Even with the vaccine, we expect the focus on safety and hygiene to remain. Better Delivery.
Modern Restaurant Management
JULY 26, 2021
As restaurants continue to enter this period of recovery, they will have to tackle a new slate of challenges. Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags. 2-Essity Essentials Initiative Survey 2020-2021.
Modern Restaurant Management
APRIL 27, 2020
The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Download the full guidance, here. Employee health.
Modern Restaurant Management
JANUARY 22, 2021
Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.”
Modern Restaurant Management
JUNE 18, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.
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