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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. 63 percent want designated drive-thru lanes for mobile orders, far outranking other restaurant innovations. Restaurants of the Future.

2021 184
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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

Of those who suffered from a poor experience upon arrival, 40 percent had to flag down staff to let them know they were picking up their order, 40 percent had to wait in the general order line due to no designated pickup, and 20 percent stated their order was missing from the pickup shelf. Inflation and Pricing Concerns. ·

2021 129
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How NYC Restaurants Can Thrive Through the Winter

7 Shifts

But 2021 is the year to evolve your restaurant for whatever comes next. We like to think of it as a roadmap to success in 2021 and beyond. When it comes to making it through the winter, the health of your staff and guests is item number one. "Winter is coming".said said every restaurateur in existence. Get and Stay Healthy ??

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Five Ways AI Cameras Will Help Your restaurant in 2021

Goliath Consulting

AI tech now enables cameras to perform designated tasks, recognize faces, and alert managers when issues arise in operations (2). In 2021 and beyond, cameras will not be a simple surveillance tool. Off-premise dining will continue trending in 2021, with the food delivery market expected to expand (1). Better Delivery.

2021 167
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MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

Modern Restaurant Management

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.”

Franchise 194
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Secure Safer Off-Premise Dining

Modern Restaurant Management

As restaurants continue to enter this period of recovery, they will have to tackle a new slate of challenges. Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags. 2-Essity Essentials Initiative Survey 2020-2021.

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Restaurant Reopening Resources

Modern Restaurant Management

OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Also, the Venga relationship management solution we acquired last year provides a complete view of loyal guests and their feedback. First is an enhanced restaurant management platform.