Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. As of June 2021, food service and drinking places employed 11.3 million as of June 2021, 97 percent of the 151.1 percent overall.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Black Box Intelligence

JULY 26, 2022

Restaurants are experiencing strong headwinds as the industry hits peak Summer season. Same-Store Sales Growth Lowest Since February 2021 Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. reported for May and the lowest it has been since February of 2021.

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). ” The Return to On Premise. Spending habits are positiv e.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s guests can place an order on their phone or digital device and have their favorite menu item along with hot, fresh breadsticks delivered, available for pick-up through the drive-thru, brought directly to them with curbside service, or have it ready inside the restaurant in a dedicated space for its pronto pick-up orders.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

MARCH 24, 2020

Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever." In addition to the new brands, The Absolute Brands will introduce pop-up concepts for seasonal happenings and chef collaborations.

Food Supply 87

Food Supply Kitchen Safety Cash Management Food Safety 87

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Each member of the coalition is committed to responsibility.

Fast Casual 134

Fast Casual Casual Menu Mobile Ordering 134

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

Franchise 160

Franchise Franchising 2021 Employee Relations 160

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. “Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler.

Franchise 95

Franchise Franchising Loyalty Program Book 95

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. During the pandemic, before we opened our first location in July 2021, throughout 2020, it gave me time to pause and think of what type of company we're trying to build, and it was. Play that back.'

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Restaurant Industry Consumer Perspectives. In the U.K. In the U.K.,

2020 166

2020 Fast Casual Food Safety Guest Recovery 166

Modern Restaurant Management

DECEMBER 14, 2020

." The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. These offerings have been selected specifically for operators who want to pivot their seasonal outdoor dining areas to warm, winter-friendly spaces given ongoing dine-in restrictions.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

OCTOBER 29, 2020

Chowly entered into a partnership with Grubhub to bring independent restaurants a frictionless menu management and order fulfillment solution, helping restaurant owners more easily leverage Grubhub’s marketplace to drive more orders online. Chowly Teams with Grubhub. The experience features: ?

Online Ordering 138

Online Ordering Customer Service Seasonal Menu Food Order 138

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 158

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 158

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Southern Glazer's Acknowledges Drivers and Warehouse Employees.

Food 162

Food Tip Distribution Guest Recovery Food Safety 162

Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. “We put the safety of our employees first. “We put the safety of our employees first.

Mobile Ordering 124

Mobile Ordering Kitchen Safety Online Ordering Coaching 124

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment. Taco Bell Sustainable Packaging.

Franchise 112

Franchise Franchising Fast Casual Leadership 112

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” by the end of fiscal 2021. reducing to approximately 3.0x

Bar 127

Bar Cash Management Loyalty Program Point of Sale 127

Modern Restaurant Management

FEBRUARY 1, 2021

Customer brand loyalty has survived the impact of the COVID-19 pandemic, which imposed a severe stress test on brands, according to Brand Keys 25th annual 2021 Customer Loyalty Engagement Index® (CLEI). The 2021 survey examined 94 categories and 855 brands. Brand Loyalty Survives Pandemic. Future Delivery Habits.

2021 125

2021 Point of Sale Guest Recovery Travel 125

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Seasonal Favorites.

2021 127

2021 Loyalty Program Mobile Ordering Consumer Goods 127

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Cardmembers will need to activate by December 31, 2021 to enjoy the new benefit.

Fast Casual 101

Fast Casual Customer Service Online Ordering Casual 101

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 150

Franchise Franchising Mobile Ordering Kitchen Safety 150

EATER

MARCH 22, 2024

In 2021, the company went public , even as it remained every bit the private social club, a move that has yielded mixed financial results. The barriers to entry, though, are much lower, and in addition to being free to enter, most restaurants have relatively affordable menus. They are buzzy, they're fun. People have a good experience.”

Back of House 83

Back of House Social Media 2017 Hotels 83

EATER

MARCH 22, 2024

In 2021, the company went public , even as it remained every bit the private social club, a move that has yielded mixed financial results. The barriers to entry, though, are much lower, and in addition to being free to enter, most restaurants have relatively affordable menus. They are buzzy, they're fun. People have a good experience.”

Back of House 74

Back of House Social Media 2017 Hotels 74

Modern Restaurant Management

NOVEMBER 2, 2020

Menu price changes. Finally, they asked survey respondents if they had raised or lowered their menu prices in response to the pandemic, and how their guests have reacted to those additional costs. Fast casual and fine dining establishments need to modify their menus to tasty food that travels well.

2020 219

2020 Mobile Ordering Hotels Food Safety 219