7 Shifts

SEPTEMBER 19, 2022

The restaurants that prioritize employee retention above all will come out on top. Back-of-House and Front-of-House. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months. Back of House Positions 43% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

MARCH 1, 2022

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. 89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. And according to Technomic, Inc.,

Front of House 229

Front of House Loyalty Program Back of House Training 229

Modern Restaurant Management

JANUARY 13, 2023

Demand for Dining Out Isn’t Going Anywhere. Even as consumers brace for impending economic uncertainty, demand for restaurant dining has yet to waver, with 58 percent of consumers stating that they are eating restaurant food more often this year compared to 2021. Taking Orders with Artificial Intelligence.

Front of House 208

Front of House Back of House Online Ordering Food Order 208

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. There’s a wide range of options available that take the entire process online. It’s a necessity for building a modern and future-proof restaurant.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. The Third Surge: When Patrons Take the Stage.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

Bottleneck Management

APRIL 11, 2022

2021 Core Four Awards. The Core Four Award goes to one Heart of House team member, one Front of House team member, and one Home Office team member. The 2021 award winners are Colter Potts, Luis Zambrano, and Hector Soteno. Hector: “I really enjoy the way Bottleneck takes care of their people.

2021 78

2021 Front of House Back of House Leadership 78

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. At least the real bad news is out of the way. I know what you are thinking – WHAT!!!!

2022 375

2022 Food Truck Merchandise Point of Sale 375

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Deliverect

DECEMBER 7, 2020

What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. What are the trends that will continue and what will go back to the way it was? Without wishing to tempt fate, the smart money is on strong growth in the first quarter of 2021. Takeout is king.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

What’s in store for 2021? Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021. What are the trends that will continue and what will go back to the way it was? Without wishing to tempt fate, the smart money is on strong growth in the first quarter of 2021. Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Cheetah

JUNE 1, 2021

Although the main parade in San-Francisco was cancelled, several online events as well as two major outdoor in-person events will take place, all promoting solidarity, visibility and joy in celebration of the LGBTQ+ community. Last year all events were held online but 2021 will have some cornerstone outdoor in-person events too.

2021 148

2021 Food Supply Food Truck Social Media 148

Modern Restaurant Management

OCTOBER 11, 2021

According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table outside if the conditions were right. Actionable Insights Gathered by POS Data. Customized and Tailored Promotions.

Outdoor 193

Outdoor POS Front of House Seasonal Menu 193

Modern Restaurant Management

MAY 17, 2021

To fully recover, restaurants will need to figure out how they can win the talent war and meet their staffing needs from this limited pool. To fully recover, restaurants will need to figure out how they can win the talent war and meet their staffing needs from this limited pool. Health and Safety Concerns.

2021 146

2021 Front of House Back of House Hiring 146

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Table of Contents. The Panelists.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 186

2023 Guest Recovery Email Marketing Back of House 186

Modern Restaurant Management

OCTOBER 28, 2021

Improving air quality in restaurants can provide an economic benefit, as customers will feel more confident in dining out once more. With COVID-19 positive cases on the decline, restaurants can finally focus on getting customers back into dining rooms and promoting their dining experiences. Hesitancy to Return to Normality.

Front of House 172

Front of House Back of House Customer Experience Advertising 172

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Touch Bistro

AUGUST 23, 2021

Try using textures, patterns, or even objects like the Taiwan Noodle House in Beijing, China. Whip up a feast for the eyes with restaurant interior design that wows your customers, while building brand recognition and loyalty. In fact, color alone can influence up to 90% of a guest’s initial impression. The added benefit? Image Source ].

Design 129

Design 2021 Front of House Sourcing 129

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Inventory stock changed significantly.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

EATER

AUGUST 10, 2021

The best way to attract long-term workers (back to) the restaurant industry, according to many who advocate for low-wage workers, is to pay people more. Through supply and demand, the thinking goes, higher wages will increase demand, and the restaurant industry can get back up and running again. That money has to come from somewhere.

Front of House 101

Front of House Back of House Employee Relations Small Business 101

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset.

Communication 195

Communication Front of House Education Back of House 195

Touch Bistro

AUGUST 11, 2021

When your business is located in an affected region, the federal minimum wage takes a back seat to the state or city rate. Minimum Wage Rates for 2021 by State. state minimum wage rates for 2021 and the planned increases: Alabama: $7.25/hour This information is current as of August 2021. hour on October 1, 2021.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

EATER

FEBRUARY 24, 2023

In 2021, Satterfield brought his perspective to a huge audience: He hosted the Netflix docuseries High on the Hog , an exploration of African American culinary history based on the book by Jessica B. When we first came out, we were basically suggesting that we could provide improved access to stories from around the world,” Satterfield says.

Front of House 101

Front of House Social Media Magazine Food 101

Touch Bistro

MAY 26, 2021

And now, with vaccinations on the rise and looser restrictions in place, Father’s Day 2021 presents a perfect opportunity for your restaurant to go big. Just follow our Father’s Day preparation and marketing tips, and dad will have no eggscuse not to take advantage of your Father’s Day specials.

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . The natural question now is: what you got 2021? What to Expect From 2021. With signs that things might be going back to norma l, there is certainly some optimism in the air. Let’s try to put that aside here and take a look at what we do know.

2021 75

2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

DECEMBER 10, 2021

Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers. While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. If you pull a joker, the meal is on the house. Net result?

Marketing 225

Marketing SEO Front of House Website Management 225

Modern Restaurant Management

DECEMBER 16, 2021

Brooklyn Dumpling House just opened and they're already franchising the idea. We also foresee a lot of companies will redesign locations even further to maximize efficiency. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

FEBRUARY 16, 2021

As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

APRIL 11, 2022

percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. A recent article in The New York Times cited a 5.7-percent

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 186

2022 Hospitality Loyalty Program Point of Sale 186

Aaron Allen & Associates

JULY 29, 2022

This can include anything from using automats to take orders to use robots to cook food. Already in 2019, restaurants were not able to pass inflationary costs on to consumers (back then, the average restaurant price increase was 3.1% And in 2021 restaurant price increases were 4.5% while labor cost was growing at 3.8%

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

The Restaurant Times

MAY 19, 2021

The segment has been growing ever since and is expected to introduce new food delivery trends in 2021. According to Statista, the revenue from the online delivery sector in the UAE is anticipated to reach USD 1,219 million in 2021. . Popular Food Delivery Trends of 2021 That Are Too Hard To Ignore. Rise Of Cloud Kitchens.

Delivery 52

Delivery 2021 Food Front of House 52

Cheetah

MARCH 26, 2021

In what is quickly becoming one of the leading foodservice trends of 2021, more ghost kitchens are popping up in major cities around the US every day. In this Ghost Kitchen 101 series we take you through everything you need to know about ghost kitchens and how you can use this model to rebuild and grow your business.

Front of House 144

Front of House Online Ordering Delivery Back of House 144

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. . The findings reveal that the negative trend in traffic growth goes beyond 2021.

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Restaurant Clicks

OCTOBER 9, 2021

Over time, taking various road trips and having stopped at many of the restaurants in the city, I’ve listed my favorite Wilmington restaurants below. Check out our list of the best restaurants in Wilmington! Check out our list of the best restaurants in Wilmington! Kid Shelleen’s Charcoal House & Saloon.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193