Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. AI Voice Automation. Digital Menu Boards.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. No cover fees through September 30, 2020. Socialincs, Inc.,

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. Ghost Kitchens and Living Kitchens. Ghost kitchens and living kitchens have been rattling around in my mind recently.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Safety and sanitation is a priority.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Restaurant Engine

MAY 26, 2021

The future is here, and automated kitchens are trending. With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. With this comes a focus on innovation and new technologies. With this comes a focus on innovation and new technologies.

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Culinary Digital

AUGUST 10, 2021

However, they have adopted innovative technologies to lure senior living dining with contactless delivery, consumer meal kits, and faster takeaway. With an increasing demand for safety and hygiene, the foodservice industry needed to prioritize the health and safety of these communities. in the forecast period of 2021 and 2026.

Dine-in 52

Dine-in Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” “We are impressed with Just Salad’s innovative approach to embedding zero-waste principles across their business.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

The Restaurant Times

OCTOBER 24, 2021

Nobody could have predicted that the pandemic, which culminated in total lockdown in March 2020, would have such severe financial consequences. Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Kounta

JANUARY 9, 2020

This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. But what’s in store for the industry in 2020? What will change in 2020, however, is its reach. 2020 will see the development of more third-party apps that are designed to integrate into one platform.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. It’s clear to us she is someone who can help us grow and innovate and make sure we are making decisions to keep us relevant 10 years from now.” Orlando: Up to 40 locations.

Franchise 165

Franchise Franchising Catering Online Ordering 165

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. In this guide, we’ll cover: What is a ghost kitchen (aka cloud kitchen)? What’s behind the cloud kitchen trend?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

The Food Corridor

MAY 10, 2021

Bootstrapping a shared commercial kitchen is never easy. Here we take a look at some examples of community projects involving shared-use commercial kitchens that each received hundreds of thousands of dollars to make an impact in their communities. . Inspirational Shared Kitchen Projects Already Funded. March 3, 2021.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Door Dash Shared Kitchen. ?DoorDash?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. After moving from Australia to NYC, I couldn’t be more excited to make my mark as a part of this innovative, culture-lead team.” ” Tyga Bites Launches.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

NOVEMBER 19, 2020

Applications are being accepted through December 31, 2020. Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. “We put the safety of our employees first. CommUNITY Batch.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

DECEMBER 28, 2020

We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. White Castle Flips for Flippy.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, restaurants need to continue to stay as flexible as possible, learning from 2020 and 2021 while educating personnel and staying up-to-speed on current technological advancements and solutions that can help streamline operations and improve efficiency. Steve Fredette, Co-Founder and President at Toast.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. Brands Inc. for approximately $25 million. US Foods Holding Corp. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MAY 28, 2021

Clean Juice Chief Executive Officer, Landon Eckles described 2020 as challenging but resolute in lauding its franchise partners and support staff in the company’s response to the global pandemic. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. Clean Juice Celebrates Franchisees.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Goliath Consulting

DECEMBER 6, 2020

2020 has certainly been a year like no other for the industry. Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Mobile Apps and Data.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154