Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Ongoing public health and safety concerns push down demand for the indoor restaurant experience. Food Trucks Factor in the New Normal.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Make sure to include: Role expectations Customer service standards Your restaurant's dress code Best practices and tips for getting things done Safety guidelines (including COVID-19 protocol) Consider adding visuals like flow charts to the manual or creating a video manual to facilitate learning.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

MAY 7, 2020

With the restaurant industry expected to lose up to $240 billion by the end of 2020 , the economic effects of the pandemic will be felt for many months – and even years – to come. After placing themselves on a virtual waitlist at their apartment, they drive over knowing the host will seat them upon arrival. and abroad.

Food Safety 192

Food Safety Mobile Ordering Front of House Seating 192

Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Off-premise dining now accounts for 60 percent of total sales in 2020 compared to 40 percent in 2019.

Hospitality 197

Hospitality Food Safety Customer Experience Online Ordering 197

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 17, 2020

Also, take into consideration that though you only can seat 25 to 50 percent of your restaurant, you still must cover 100 percent of the hard costs, so it might not be economical for many restaurants to open for such a small amount of business. Let the patrons know what you are doing to assist with safety measures.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Contactless dining.

Management 189

Management Management BOH Front of House 189

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. This, of course, doesn't mean it's ok to serve bad food.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

Food 144

Food Café Customer Service Communication 144

7 Shifts

JULY 21, 2020

That means if you get a line of credit as a safety net for an emergency and never use it, you won't have to pay anything for it. You can use a short term loan to finance just about any of your restaurant expenses: payroll, outdoor seating investment, food truck, etc.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5). DELIVERY: Food deliveries have soared in the past couple of months. This is now the new norm, and we know that some of these changes are here to stay.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Restaurant Engine

AUGUST 17, 2020

.” Indeed, it is impossible to plan for food service when signed laws change by the day. It makes it really, really difficult to plan ahead, buy supplies, buy food, organize, waiters, waitresses, schedules, and things like that.” ” Soo acknowledges the increased opportunity costs of cleaning and safety standards.

Food Safety 102

Food Safety Restaurant Law Outdoor Food Supply 102

Focus POS

FEBRUARY 3, 2021

In 2020, new trends appeared across all industries, most notably throughout the restaurant sector. This year, as the pandemic remains a serious concern, restaurant industry trends adopted in 2020 will continue. As consumers continue to be aware of their health and safety this year, contactless payment options will remain crucial.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 107

Fast Casual Food Food Order Mobile Ordering 107

EATER

NOVEMBER 19, 2020

Update, November 2020: It’s a popular notion that Idahoans are resilient. According to the Idaho Department of Labor , initial unemployment claims in food preparation and service-related occupations — the hardest hit of all categories — totaled nearly 23,000 between mid-March and mid-October. Restaurants along downtown’s N.

Food Safety 112

Food Safety Outdoor Seating Social Media 112

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

The Rail

JANUARY 15, 2024

Embracing the Restaurant Cleanliness Basics Regardless of where your restaurant stands, embracing the basics surrounding food and personal hygiene is always a fantastic idea. However, when aiming to improve and uphold sanitation standards, adding new questions to the survey regarding the cleanliness of seating areas, bathrooms, etc.

Kitchen Safety 52

Kitchen Safety Food Safety Allergens Food Supply 52

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MARCH 25, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Contactless dining.

Management 88

Management Management BOH Front of House 88

Modern Restaurant Management

NOVEMBER 11, 2020

How will the restaurant survive if seating capacity is reduced to 50 or 25 percent long term? Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. How long can the restaurant keep staffing levels?

Kitchen Safety 221

Kitchen Safety License Restaurant Law Food Safety 221

Modern Restaurant Management

AUGUST 6, 2021

ahead of the February, 2020 pre-pandemic timeframe ($70.6 In the “great reopening”, many restaurants adjusted their business plans in order to survive the pandemic, adding outdoor seating, serving takeout and delivery, or consolidating staff. On the upside, U.S. billion in June, 2021, the organization estimated.

Insurance 197

Insurance 2021 Guest Recovery Point of Sale 197

EATER

NOVEMBER 22, 2021

But it was the summer of 2020 and in those demoralizing early pandemic months, we weren’t yet comfortable with a sitter. Dropped food is less of a big deal (especially if we bring our dog , too. Volk’s restaurant started seating guests outside in May 2020. It also feels safer. It was nothing like before, but it was magic.

Outdoor 124

Outdoor Fine Dining Seating Dine-in 124

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Future Food

JUNE 16, 2020

How food and hospitality can flourish in the next normal Retail Relationships Rewarding Foodies. As we witness the gradual relaxing of restrictions placed on food operators state by state and an uncertain return to trading, one thing is certain – the Food & Hospitality will inevitably recover.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

The Restaurant Group

DECEMBER 31, 2020

While the hurdles of 2020 may not end when the clock strikes midnight on December 31 st , the restaurant landscape is better equipped to deal with whatever comes its way. As part of our 2021 industry outlook, we foresee flexible seating and modified dining remaining part of the industry trends for the foreseeable future.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. Using these tools, along with your table availability, you can ensure that you don’t exceed government-mandated capacity limits and risk your diners’ safety.

Reservations 98

Reservations 2021 Online Ordering Book 98

Culinary Digital

AUGUST 10, 2021

With an increasing demand for safety and hygiene, the foodservice industry needed to prioritize the health and safety of these communities. Things have changed, where restaurants make dining rooms adaptable features through steps like adding seating times and dividers to define personal space better.

Dine-in 52

Dine-in Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. ” Delivering Jobs. .

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Black Box Intelligence

JUNE 12, 2020

Twitter, 2/2/2020 . Receipt survey, 3/2/2020. Restaurants had a small window of time to overhaul their safety processes and cleanliness communication before the tone of these comments turned from a polite “please” to an angry condemnation. . “… This place is terrible. Yelp, 3/24/2020. Yelp, 3/15/2020 .

Consumer Goods 100

Consumer Goods Food Safety 2020 Dine-in 100

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. “QR in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. Social media is an incredibly powerful tool—especially for such a universally loved (and needed) category like food and drink. Take Advantage of #foodstagram.

Marketing 215

Marketing Social Media Influencer Online Ordering 215

Sante

JANUARY 26, 2020

Event date: February 2, 2020 (All day). Enjoy the big game at a new eatery or acclaimed restaurant with stellar food & drink specials in Miami on Super Bowl Sunday! Safety Package | One pitcher of Mojito and two orders of chips & salsa $450 for the game | 6PM - 11 PM $650 for the day & game | 9 AM - 11 PM.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Key findings for the restaurant industry include: Restaurant Closures Data.

2020 180

2020 Travel Food Safety Consumer Goods 180

Squirrel Systems

FEBRUARY 24, 2021

2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests. In 2020, 53% of all adults said that purchasing food through take-out and delivery is essential to the way they live 1. 44% of consumers consider getting carryout/takeout and food delivered to be not risky 3.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

EATER

JULY 22, 2020

Excess tables and chairs, including all bar seating, have been removed. Twisted Soul chef and owner Deborah VanTrece has gone above and beyond recommended safety measures, a stark contrast to leadership in Georgia. A post shared by Twisted Soul (@twistedsoulcookhouse) on Jun 17, 2020 at 8:19am PDT. Palomar rooftop seating.

Outdoor 114

Outdoor Seating Dine-in Kitchen Safety 114