Modern Restaurant Management

DECEMBER 30, 2021

While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Key 2022 Trends. Tech Advancements.

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Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

JUNE 24, 2020

Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020. 4 Deploying easy to adopt contactless payment technology – rapidly, and at scale – is critical to enabling faster, more secure commerce. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.

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Technology Social Media Front of House Back of House 370

Modern Restaurant Management

MAY 8, 2020

For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Examples of using artificial intelligence to help staffing needs are anything from a recipe viewer, to smart kiosk technology that anticipates customer needs. Food Safety. But more on that later.

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Food Safety Kitchen Safety Front of House Website Management 523

Modern Restaurant Management

JUNE 6, 2022

So much was different before March 2020. Restaurant’s safety protocols were done “behind the scenes,” and guests most likely didn’t care about the sanitation of high-touch surfaces or whether they were sitting within six feet of other tables. More Brands Are Relying on Technology.

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Audits Kitchen Safety Back of House Point of Sale 474

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. As QSRs continue to evolve their technology capabilities, it’s important to look beyond the obvious options, like mobile app ordering and online delivery. AI Voice Automation. Digital Menu Boards.

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Employee Relations Customer Experience Customer Service Mobile Ordering 493

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

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Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Investing in and expanding emerging technologies to drive contactless experiences.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. ” Tyga Bites Launches.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. An easy to use app.

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Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 19, 2020

“Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. Brad Duea – CEO, Restaurant REVOLUTION Technologies. US Foods Ghost Kitchens. 20 at 4 p.m.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

APRIL 6, 2022

One design solution that has really helped during the pandemic—encompassing the entire range from quick service to fine dining—is open-kitchen restaurants that have “nothing to hide." " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health.

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Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

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2020 Food Safety Kitchen Safety Consumer Goods 283

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. Dmytro Kostyk, CEO of Interactive Restaurant Technology. Steve Fredette, Co-Founder and President at Toast.

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2022 Food Supply Mobile Ordering Employee Relations 474

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Sales velocity is now +4 percent vs January 4, 2020.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 2, 2020

Experienced a decrease in wages or loss of job on or after March 10, 2020. Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. TransAct® Technologies Incorporated is offering its BOHA!™

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

Modern Restaurant Management

MARCH 31, 2022

Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Technology has advanced a great deal over the past two years, while dining rooms have shrunk and brick-and-mortar businesses were largely re-engineered. Down the line, menus will become practically customized to the individual consumer.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Modern Restaurant Management

JULY 30, 2021

“This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.”

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Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. With drive-thru equipped buildouts as low as 1,200 sq.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The Restaurant Reboot Relief Program launches in June of 2020 and run for at least a year. restaurants by the end of summer 2020. Consulting on Ghost Kitchens.

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Mobile Ordering Online Ordering Food Order Hospitality 378

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

Mobile Ordering 412

Mobile Ordering Certification Loyalty Program Kitchen Safety 412

Modern Restaurant Management

MARCH 26, 2021

Research conducted by Meals on Wheels America in April 2020 illuminated the harsh reality of the pandemic’s effect on America’s food security: 79 percent of Meals on Wheels programs reported that demand for services had at least doubled, and some saw increases of over 900 percent. Chief Communications Officer.

Franchising 431

Franchising Franchise Fast Casual Loyalty Program 431

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. We will continue investing heavily in expanding SALIDO’s core technology and evolving our Restaurant OS offerings.

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Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. – Joe Hand Jr.,

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2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. The robotic kitchen runs on batteries instead of a diesel generator.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

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2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

FEBRUARY 6, 2020

California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. The signing of the Canada franchise agreement kicks off CPK’s global growth efforts in 2020 and beyond, with additional plans to increase its presence in Asia, the Middle East, Australia and Europe.

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Franchising Franchise Fast Casual 2019 384

Modern Restaurant Management

APRIL 20, 2020

Newark Working Kitchens. In collaboration with José Andrés’s World Central Kitchen (WCK) and Marcus Samuelsson, they are launching a free, daily meal delivery service for Newark residents—Newark Working Kitchens (NWK). ” To donate, visit [link]. Chipotle's Direct Giving. and around the world.

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Healthcare Kitchen Safety Small Business Loyalty Program 450

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. " Catering is different: restaurants require different menus, operations, and technology to manage their catering business. Orlando: Up to 40 locations. Tampa: Up to 50 locations.

Franchising 415

Franchising Franchise Catering Online Ordering 415

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. Having said that, experts say that this kind of technology will probably still around long after the pandemic ends. However, digital menus have many disadvantages to them as with any form of technology.

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Loyalty Program Social Media Online Ordering Customer Experience 221

Modern Restaurant Management

JANUARY 9, 2020

The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Local Foods photos by Julie Soefer. Berson, will oversee operations for the new location.

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Fast Casual Customer Service Employee Relations Online Ordering 283

Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Every year brings changes to how customers interact with restaurants, and every year new technologies pop up to help restaurants keep up. . Let’s review some of the most likely trends we will see in the restaurant industry for 2020. .

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2020 Technology Mobile Ordering Online Ordering 83

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. The first half of 2020 is forecast to total 10.23 65 percent wipe down bathroom and kitchen surfaces. Some Placer.ai Chick-fil-A led the way with 11.9

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Modern Restaurant Management

DECEMBER 16, 2019

For complete survey data, and more detailed findings on how restaurants today are harnessing the power of ordering technologies, click here. In fact, quality impacts the entire dining experience, including how well equipment functions and ultimately supports the staff’s ability to efficiently serve its guests.”

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