Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels. Surge in Diner Demand. Yelp found more than 3.7

2021 195

2021 Fast Casual Online Ordering Consumer Goods 195

Modern Restaurant Management

JANUARY 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. A Tough Year for Retail, Food, and Auto Businesses. Restaurant, food, and nightlife businesses were collectively down by 1.3

2020 189

2020 Loyalty Program Point of Sale 2019 189

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 162

Fast Casual Food Safety Loyalty Program Customer Experience 162

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 137

2020 Kitchen Safety Consumer Goods Point of Sale 137

Modern Restaurant Management

SEPTEMBER 17, 2020

Our research estimates that for 2020, at least 100,000 restaurants will close, but the initial scope of closures won’t be known until government statistics are released in the months ahead. Comfort Food. 85 percent of Americans say they order extra food when ordering delivery or take out in order to have leftovers.

2020 188

2020 Food Safety Food Supply Kitchen Safety 188

Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

2022 201

2022 Employee Relations Outdoor Fast Casual 201

Modern Restaurant Management

JULY 1, 2020

Of restaurants that have stayed open, many shifted their focus to takeout and delivery. There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Even as people head back into restaurants, the increased interest in takeout and delivery is here to stay.

2020 179

2020 Travel Food Safety Consumer Goods 179

Modern Restaurant Management

DECEMBER 20, 2023

Many rules that held true prior to 2020 no longer apply, so restaurant owners are exploring new boundaries that resonate with the post-pandemic world. – Alex Ponomarev, CEO of Syrve MENA 2023 was the year of reset with third-party delivery. Delivery growth slowing : Third-party marketplace transaction growth is slowing.

2023 195

2023 Loyalty Program Mobile Ordering Consumer Goods 195

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The experts at 7shifts’ released a data-backed study titled “How Restaurants are Evolving Labor with Third-Party Delivery in 2021."

2021 164

2021 Fast Casual Fine Dining Point of Sale 164

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

Food 238

Food Food Supply Franchise Franchising 238

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Fast Casual.

2021 169

2021 Fast Casual Mobile Ordering Social Media 169

KaTom

SEPTEMBER 15, 2020

Being a popular and delicious food item that can feed several people for a reasonable price, it’s no surprise that pizza has catapulted to the top of the pandemic comfort food pyramid, with delivery-driven concepts grabbing a big slice of the pie. The pandemic has also affected delivery systems.

2020 61

2020 Kitchen Safety 2025 Franchise 61

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 109

2020 Food Safety Kitchen Safety Consumer Goods 109

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million tons in 2020 and 12 million tons in 2021.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 188

2021 Guest Recovery Online Ordering Point of Sale 188

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. The Value of Trust. California.

2021 194

2021 Loyalty Program Coupons Fast Casual 194

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Modern Restaurant Management

MARCH 18, 2021

In early 2020 our team canvassed menus across the United States. In the past 12 months, more meals than ever were ordered via app or drive-thru, dramatically narrowing the medium of storytelling, and compressing the time and context in which you’ll decide just what food you’re in the mood for.

Back of House 188

Back of House Seasonal Menu Fast Casual Customer Experience 188

Modern Restaurant Management

MAY 28, 2021

Clean Juice Chief Executive Officer, Landon Eckles described 2020 as challenging but resolute in lauding its franchise partners and support staff in the company’s response to the global pandemic. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 188

Franchise Franchising Fast Casual Loyalty Program 188

EATER

OCTOBER 28, 2021

The salad chain has a billion-dollar valuation and no profitability in sight This week, fast-casual salad chain Sweetgreen announced its intent to go public and start trading on the New York Stock Exchange. In a 2018 interview with Recode, co-founder Jonathan Neman described the chain as a “food platform,” not simply a restaurant.

Food Supply 93

Food Supply 2018 Fast Casual 2009 93

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. The biggest drop in net sentiment occurred in restaurant ‘ambiance’, followed by ‘food’. . October 19, 2021.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 17, 2021

Food Led Occasions Driving Visits. 67 percent of consumers have visited the On Premise for food led occasions since venues reopened and 22 percent have visited for drink led occasions. There is a positive outlook for future visitations with 2/3 of consumers planning to visit for food and ¼ for drinks. Staying Local.

2021 200

2021 Consumer Goods Small Business Fine Dining 200

Black Box Intelligence

MARCH 10, 2020

Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . While casual dining’s YOY dine-in comp sales in Texas improved by almost 11 percentage points compared with the previous week, the improvement for fast casual and quick service were a much lower 3.4 Key Insights – May 6, 2020. .

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands.

Catering 99

Catering 2024 2023 Guest Recovery 99

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many restaurant businesses. March 19, 2020. March 19, 2020. March 18, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Top Foods Across Major Markets. Churro waffle: (+339 percent).

2021 149

2021 Loyalty Program Mobile Ordering Consumer Goods 149

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

MAY 7, 2021

Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. By updating our prototype to look more like our first locations, we hope to remind people of how great the food, atmosphere and experience was and continues to be today.”

Franchise 172

Franchise Franchising Sustainability Fast Casual 172

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled.

Food Supply 97

Food Supply Kitchen Safety Cash Management Food Safety 97

Modern Restaurant Management

JUNE 14, 2020

This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States.

Food Safety 164

Food Safety Loyalty Program Kitchen Safety Online Ordering 164

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. " Benihana Plans Franchise Expansion.

Franchise 131

Franchise Franchising Fast Casual Leadership 131

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 173

Franchise Franchising Mobile Ordering Kitchen Safety 173

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188