Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

JULY 23, 2021

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. In 2020, Starbucks reported that nearly a quarter of all its orders in the U.S. Restaurants must make loyalty programs accessible and convenient. For instance, restaurants can send a loyalty redemption reminder around lunchtime.

Loyalty Program 223

Loyalty Program Mobile Ordering Download Email Marketing 223

Modern Restaurant Management

DECEMBER 20, 2023

Many rules that held true prior to 2020 no longer apply, so restaurant owners are exploring new boundaries that resonate with the post-pandemic world. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Their commentary, however, was telling.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. Reaching out is simple enough, but of course, those communications also need to be relevant and timely. Display Empathy.

2021 145

2021 Loyalty Program Webinar Social Media 145

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Loyalty programs aren’t new by any means, but a shift to zero-party certainly highlights their importance. Find the Right Channels.

Marketing 203

Marketing Email Marketing Loyalty Program Point of Sale 203

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. The specifics may vary, but the idea is that you should create convenience in the process, and simultaneously open a channel for communication today and in the future.

Delivery 197

Delivery Loyalty Program Download Online Ordering 197

Modern Restaurant Management

MARCH 1, 2022

Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020. “As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

SEPTEMBER 1, 2020

As restaurants continue to tackle challenges sparked by the Coronavirus pandemic, operators must not only ensure their venue(s) are following health and safety guidelines to keep guests comfortable, but also deliver exceptional experiences that result in long-term guest loyalty. Leveraging Data to Build Loyalty. card swipes.

2020 189

2020 Food Safety Hotels Dine-in 189

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

7 Shifts

NOVEMBER 3, 2021

million in 2020 alone. Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. The report also noted the use of keyloggers, which are programs designed to capture the keys struck on a keyboard. The cost of restaurant cybersecurity.

Audits 370

Audits POS Loyalty Program Information 370

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JULY 1, 2021

Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Like we saw in Grubhub's 2020 Year in Food Report, diners continue to eat plant-based, but the pace has slowed down a bit compared to previous years. million on food in 2020. Thai Thani – 2021 NW Market St B, Seattle, WA 98107.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Restaurant365

NOVEMBER 26, 2019

Check out our list of the top 16 features of restaurant management software that are must-haves in 2020. Near Field Communication (NFC) payments (i.e., Other guest management data can help you segment your audience, based on their preferences, and customize promotions, loyalty, and gift card programs.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Focus POS

AUGUST 19, 2020

San Antonio, TX — August 19, 2020 — Focus POS, a leading provider of restaurant point of sale software, introduces Focus Loyalty + Gift. Focus Loyalty empowers restaurateurs to keep in touch with customers even in the most difficult of times. Focus Loyalty plans can be configured in a variety of ways.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. After a significant decrease in 2020, the rate of food waste started to grow again. million tons in 2020 and 12 million in 2021. trillion and $4.8

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust. California.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

The Restaurant Times

JANUARY 26, 2023

Increase in Bluetooth incorporations that will minimize wifi hogging and internet costs Customer Loyalty Programs Loyalty programs, which offer incentives and individualized products and experiences, are essential to retaining and attracting customers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

SEPTEMBER 15, 2021

The comparable week last year (to September 5 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent). 100 percent of states have bars and restaurants open indoor completely (with no capacity restrictions).

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. No cover fees through September 30, 2020. For more information, visit: sba.gov/paycheckprotection.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2).

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Modern Restaurant Management

AUGUST 16, 2021

During the second quarter in 2020, which covered the height of the pandemic lockdowns and restaurant dine-in restrictions, QSR off-premises orders increased by +9 percent over the same quarter in 2019, driven by solid growth in drive-thru and delivery orders. million in April 2020, per the Bureau of Labor Statistics. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. Loyalty programs. Sales is a vanity metric. Ghost Kitchens.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Personalized communications aren’t creepy, they’re expected. California.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. No cover fees through September 30, 2020. For more information, visit: sba.gov/paycheckprotection.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

7 Shifts

JANUARY 31, 2023

PizzaManDans pic.twitter.com/OniB6w9lnu — PizzaMan Dan's (@PizzaManDans) January 17, 2020 Fun, interactive desserts Decadent dessert for Valentine’s Day is a must. Building loyalty during this holiday is important because it transfers over into the rest of the year when people are thinking about visiting your restaurant again.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Bingage

JANUARY 29, 2021

This year people have several hopes to make a satisfying business to cope up with 2020 loses. This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. . Increasing repeat customer visits through automated Loyalty Programs.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Modern Restaurant Management

APRIL 2, 2020

Experienced a decrease in wages or loss of job on or after March 10, 2020. ” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. This tool is free to use for the whole of 2020, irrespective of your EPOS, Stock system or menu management system.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Increase to five years the maturity of PPP loans that are approved by SBA (based on the date SBA assigns a loan number) on or after June 5, 2020. PPP Goes Flexible.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. The company has continued that momentum in 2020 by adding over 5,000 clients already.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154