Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Performed manually, these tasks eat up dozens of hours from a high-level manager on a recurring basis. Mobile phone manager alerts for voids and pricing event approvals.

2020 189

2020 Website Management Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system?

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry?

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern.

Mobile Ordering 100

Mobile Ordering Online Ordering Customer Service Food Order 100

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Restaurant365

DECEMBER 4, 2020

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Managing rotating inventory. Restaurant inventory management involves a large number of moving pieces, and ingredient costs are one of a restaurant’s largest expenses. Keeping up with the rise of mobile.

2021 78

2021 Operations Mobile Ordering Social Media 78

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system?

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Restaurant Engine

MAY 6, 2020

Due to coronavirus disease 2019 (COVID-19) infecting more than 1.17 Whether they order to-go for family members in different households or just for their own mothers, dining-in will be the new normal this Mother’s Day. Restaurants on Shaky Ground, Mobile Apps or Not. In a survey from management consulting firm L.E.K.

Mobile Ordering 96

Mobile Ordering Consumer Goods Food Order Kitchen Safety 96

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. As a safety net, operators may also take photos of their orders or require customers to show their IDs when picking up food. Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Contactless ordering and delivery, curbside pick-up and socially distanced patio seating are just a few of the amenities featured at Holsom that balances safety and convenience of its guests.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. As a safety net, operators may also take photos of their orders or require customers to show their IDs when picking up food. Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Touch Bistro

MAY 26, 2021

In 2019, research by BRP Consulting found that 38% of dining experiences now involve smartphones or mobile devices. And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. Progressive Web Apps vs Native Mobile Apps. Native Mobile Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

The Restaurant Times

OCTOBER 24, 2021

Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. The food ordering market in India is expanding at a CAGR of 16% to reach $17 billion by 2023 as per DataLabs by Inc42. This will aid in the seamless administration of customer orders.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Xtra Chef

NOVEMBER 20, 2019

Order to Par Based on Projections. Over-ordering, particularly over-ordering perishable items, often leads to food waste. Knowing what quantity and when to order in order to not over-order requires inventory management of the highest order. ?? View this post on Instagram.

Waste 75

Waste Compost Front of House Food 75

The Restaurant Times

JANUARY 27, 2022

Even before the pandemic, quite a few restaurants were struggling to survive, and many of them succumbed to closures in 2018 and 2019, a fate that most other restaurant industries in the world faced during the pandemic. Compared to 2019, the year-over-year change of seated diners in restaurants in the UK -7 percent on November 23, 2021.

Fine Dining 52

Fine Dining Customer Service Customer Experience Mobile Ordering 52

Lavu

MARCH 7, 2020

Two of the biggest cyber thefts in 2019 were: Facebook User Data Breach. An estimated 540 million Facebook records were exposed, as reported in April 2019. Affordability and ease of use have made new mobile POS systems popular, but what makes them invaluable are their increased security levels. Capital One Breach. Refund fraud.

Point of Sale 78

Point of Sale POS Website Management Online Ordering 78

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

EATER

MAY 24, 2021

According to a Yelp press release , in 2020, the company saw a 2,400 percent rise in searches for “Black-owned” restaurants compared to 2019. Minor serves fried chicken and other Southern staples in a takeout format, and he says the community supported the restaurant in the first half of the year despite the statewide stay at home order.

Social Media 120

Social Media 2020 Small Business Food Truck 120

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. Third-Party Online Ordering Apps.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. Virtual Barbecue Pit. 10 units in Chicago. 26 units in Houston.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. There has been a significant rise in the demand for food delivery since 2019. First, it’s super important to have a smooth and efficient delivery system.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

The Food Corridor

MAY 10, 2021

If you’re wondering if your shared kitchen project would be eligible for funding, there’s a ton of information on the government website. A grant of $404,601 was awarded in 2019 with three main goals in mind: . Register with System for Award Management (SAM.gov). Inspirational Shared Kitchen Projects Already Funded.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) What’s behind the cloud kitchen trend?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Launched in 2019, they partner exclusively with black-owned restaurants. Black and Mobile is also the first to provide inner city neighbourhoods with delivery services they didn’t have while hiring directly from these communities.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

DECEMBER 9, 2019

The winners of The 3rd GCA were generated by a combination of voting from consumers on the official website (70 percent) and elections from the members of The American Food Association and The 3rd GCA Committee (30 percent). Please refer to the full list at the appendix below or the GCA’s official website. New York, NY.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives. Expanding e-commerce investments.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122