Modern Restaurant Management

JANUARY 8, 2020

By now, most restaurants have become familiar with Title III compliance when it comes to modifying facilities and procedures – enabling disabled patrons to have equal access to goods and services. Restaurants, however, may not have considered whether their websites are equally accessible under ADA Title III.

Mobile Ordering 166

Mobile Ordering Restaurant Law Online Ordering Customer Service 166

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

EATER

DECEMBER 16, 2021

Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more.

Back of House 138

Back of House Employee Relations Delivery Mobile Ordering 138

The Restaurant Times

DECEMBER 6, 2020

Food trucks are gaining popularity in the evolving restaurant space. The advantage of mobility in the food truck format has given operators access to multiple locations at an initial capital lower than a restaurant of any other format. According to statistics, in 2019, the overall revenue stream from food trucks grew by $985M.

Food Truck 52

Food Truck Food License Restaurant Law 52

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern.

Mobile Ordering 100

Mobile Ordering Online Ordering Customer Service Food Order 100

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. AAG Named Franchisee of the Year.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The Texas-based restaurant group is recognized for their Baja-style fare with nearly 150 franchise- and corporate-owned locations in 16 states. .”

Franchise 165

Franchise Franchising Catering Online Ordering 165

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

OCTOBER 29, 2019

" The Big Kahuna Burger theme will be part of the Interior where staff will be in costume and exterior of the restaurant with Big Kahuna Burger signage. “We are proud to make this pledge and we invite other restaurant and QSR companies to do the same.” The winners included: MAKEr of Honor 2019. techtown Refresh.

Food Supply 86

Food Supply Franchise Franchising Customer Experience 86

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Key findings for the restaurant industry include: Restaurant Closures Data.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

SEPTEMBER 30, 2020

Takeout and delivery: a fast-growing and critical component for restaurant success. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. The top choice by far was having a culinary experience similar to eating at the restaurant.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. However, restaurants seeking to capitalize on this new technology must navigate the aviation and privacy laws governing commercial drone operations.

Delivery 193

Delivery Restaurant Law Insurance Food Safety 193

Modern Restaurant Management

APRIL 1, 2021

Meanwhile, the firm’s new lens on segmentation analyses changing consumer priorities in 15 consumer-facing sectors—ranging from groceries to household products, from clothing to home furnishings, from restaurants to travel and leisure, and beyond. With 17 percent of restaurants in the U.S. State of Delivery.

2021 122

2021 2025 Mobile Ordering Online Ordering 122

Modern Restaurant Management

FEBRUARY 25, 2020

As a result, the final rule provides clear guidance in this significant area of the law. With plans for national expansion, Condado’s growth goals include adding six to eight new restaurants annually. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018. and Maria Washington).

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Imports during 2019 totaled 21.6 11-16, 2019. COVID-19 Foot Traffic at QSRs. Some Placer.ai

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. The final winners will be announced on December 11th, 2019.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

EATER

MARCH 30, 2022

Vendor Rigoberto Morales sells chicharrones in LA’s Pinata District in 2019. Though vending was technically legalized in 2018, state public health laws make it almost impossible for most local vendors to get the permits they need. Agustin Paullier/AFP via Getty Images.

Food 98

Food Food Safety Kitchen Safety License 98

Modern Restaurant Management

OCTOBER 16, 2020

The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months. Among the highlights: Almost two-thirds of people (63 percent) have dined in at a restaurant during COVID-19, indicating a demand for alternatives to eating at home.

2020 221

2020 2030 Hotels Food Safety 221

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. A new era of restaurateur – Though many restaurants did not survive the harsh restrictions imposed by the pandemic, the infrastructure remains. Here are their responses. generation.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. Event Planning Is Back.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. White Castle Flips for Flippy.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Operating Safely Guide : The Operating Safely Guide provides restaurant and foodservice operators with safe practices they can adopt while operating efficiently.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Visa SMB Help.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. In adapting your restaurant business for a new short-term normal, keep the following guidelines in mind. Thoroughly sanitize your entire restaurant, especially if you were completely shut down.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

AUGUST 31, 2021

This edition of MRM Research Roundup features the importance of internet searching, the struggle to acquire and retain talent, and the 25 best cities for restaurant workers. The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019.

2021 158

2021 Point of Sale White Paper 2019 158