article thumbnail

MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites.

2020 207
article thumbnail

Inside the Starbucks Collectors Cup Market, Where a Single Tumbler Can Sell for Nearly $2K

EATER

Things really changed in 2019, though, when Starbucks released its now-iconic matte black studded tumbler for cold drinks. “I A clear cup decorated with pink alpacas from a 2019 collection released only in China sold on December 4 for $1,075.99, and a 2009 mug from a store in Corfu, Greece, fetched a whopping $1,875 in late November.

Marketing 129
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Research Roundup: Mid-November 2020 Edition

Modern Restaurant Management

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry. " Demand for Contactless.

2020 141
article thumbnail

MRM Research Roundup: End-of-March 2021 Edition

Modern Restaurant Management

For example, 55 percent of customers are willing to pay an additional 10 percent in fees and 82 percent are willing to wait 10 percent longer for their orders from a platform that offers better working conditions. Forty-five percentof independent restaurant customers’monthly food spend is on orders placed online.

2021 111
article thumbnail

MRM Research Roundup: Mid-April 2020 Edition

Modern Restaurant Management

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Easy online ordering – Easy online ordering was nearly tied for second.

2020 179
article thumbnail

MRM Research Roundup: Mid-December 2020 Edition

Modern Restaurant Management

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. 22 percent of customers are looking to buy restaurant merchandise.

2020 167
article thumbnail

Restaurant Reopening Checklist: Tips for Thriving

Restaurant365

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Apply operational changes in order to maintain social distancing for customers ordering takeout. Ordering and inventory control through uncertainty. Ensuring Customer Safety.