Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. We’ve also noticed the increased importance of loyalty programs at times like this. Shyam Rao, CEO and Cofounder, Punchh.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. ” The addition of INAA Restaurant Group marks the ninth multi-unit development agreement for Naf Naf since launching its franchising program in the second half of 2019. percent over 2019.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. .

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

AUGUST 14, 2020

“Since launching the franchise initiative in October 2019, we have been energized by the interest and excitement from experienced multi-unit operators who want to get involved with the brand,” said Bill Phelps, CEO of Dave’s Hot Chicken. Three units throughout Temecula, Murrieta and Menifee California. 10 units in Chicago.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Lavu

FEBRUARY 12, 2020

While not every trend should be incorporated into your menu, some trends are persistent and have a way of reshaping an industry (take, for example, the gluten-free dining trend). . Removing it from the menu removes a set-back from your business. In its place, make a top-selling special flavor a permanent menu item.

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

The Restaurant Times

DECEMBER 20, 2021

However, another survey conducted by IWSR in 2019 states that some of the current alcoholics in the US are seeking low sugar and low-to-no alcohol drinks, which indicates a shift in demand towards relatively healthier beverages. Some of the common permits required are: Employee Identification Number (EIN). Create An Appropriate Menu.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Emotional Connection and Loyalty.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. Salata is on track to have 25 new franchise contracts secured by the end of 2019. An inaugural loyalty program (September). In 2020, 65.

Franchise 92

Franchise Franchising Loyalty Program Book 92

Ordyx

JANUARY 14, 2020

​ One is ensuring you have a full menu of delicious offerings. Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs. “ Effective training will help your employees identify and mitigate cyber risks to keep your restaurant safe.”

Point of Sale 52

Point of Sale Employee Relations Loyalty Program POS 52

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

NOVEMBER 20, 2019

Since then, the couple has worked to streamline operations and build-out the menu, while also repositioning the brand for expansion. The second opened in September 2019 in Broken Arrow, Okla. “The restaurant appeals to consumers from all walks of life and we just see so much potential in this concept and its menu.

Franchise 82

Franchise Franchising Customer Experience Seasonal Menu 82

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Apicbase

FEBRUARY 29, 2024

Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The second option was to cut menu items. In the US, most operators (67%) increased their menu prices in 2023.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. Improve employee performance. Brands will look to collaborate with menu splitting. Reduce theft.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). In March 2021, QSR transactions were up +29 percent compared to a year ago and down -5 percent compared to March 2019, NPD reports. ” Optimism Is Returning.

2021 184

2021 Online Ordering Mobile Ordering Guest Recovery 184

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice had 2019 revenues of approximately $1.1 We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” Plant-Forward Offerings.

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 113

Mobile Ordering Front of House Customer Experience Back of House 113

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 181

2020 Food Safety Hotels Dine-in 181

Modern Restaurant Management

MARCH 16, 2020

analyzed daily traffic from February 26 through March 7 and compared it to the equivalent period in 2019. percent from unusually high numbers a year ago related to U.S. Imports during 2019 totaled 21.6 11-16, 2019. Better value for customers who won’t pay fees or higher menu prices associated with delivery.

Mobile Ordering 103

Mobile Ordering Online Ordering Point of Sale POS 103

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. Donal Neilan.

Back of House 111

Back of House Hotels Leadership Design 111

Modern Restaurant Management

DECEMBER 14, 2020

." The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. The webinar focuses on how to create a sought-after menu, maximize takeout and create family meals and meal kits for their diners’ holiday events. Step Up to The Table.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.

2020 157

2020 Fast Casual Food Safety Guest Recovery 157

Modern Restaurant Management

OCTOBER 29, 2020

Chowly entered into a partnership with Grubhub to bring independent restaurants a frictionless menu management and order fulfillment solution, helping restaurant owners more easily leverage Grubhub’s marketplace to drive more orders online. Fresh Menu Ideas: On-Premise Attractions and Off-Premise Add-ons to Keep Diners Coming Back.

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category. Real Food at BK.

Franchise 177

Franchise Franchising Food Fast Casual 177

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., NLRB Approves McDonald's Settlements. Currently there are more than 1,700 IHOP restaurants in the U.S.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

JULY 1, 2021

The Good Food Confidence Index found that almost 90 percent of restaurant brands expect an increase in revenues, 97 percent expect to hire employees, and 78 percent expect to increase good food purchases. This year’s assessment focused on the impact of COVID-19 on restaurants, their workforce and operations. Deskless Dissatisfaction.

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 142

Franchise Franchising Mobile Ordering Kitchen Safety 142

Modern Restaurant Management

NOVEMBER 2, 2020

Menu price changes. Finally, they asked survey respondents if they had raised or lowered their menu prices in response to the pandemic, and how their guests have reacted to those additional costs. From April 2019 to March 2020 – when U.S. From April 2019 to March 2020 – when U.S. Restaurant Satisfaction.

2020 218

2020 Mobile Ordering Hotels Food Safety 218

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible.

Guest Recovery 134

Guest Recovery Food Safety Employee Relations Mobile Ordering 134

Modern Restaurant Management

FEBRUARY 19, 2020

Allen comes to Checkers & Rally’s with a proven track record of success in the restaurant industry and deep expertise across brand strategy, menu and marketing, franchising, restaurant technology, and restaurant operations, among other disciplines. In 2019, Taco John’s unveiled an updated brand and restaurant design.

Franchise 109

Franchise Franchising Fast Casual Point of Sale 109

EATER

JULY 22, 2021

When his New York City restaurant, Reverence, opened in August 2019, guests could sit at the U-shaped chef’s counter beneath 14-foot ceilings. And that was before the fall and winter surges, which resulted in an exponential rise in virus-related hospitalizations and deaths , followed by new rounds of closures and restrictions.

Fine Dining 112

Fine Dining Back of House Dine-in Front of House 112

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. " "I am thrilled to be a part of such an iconic brand as Boston Market, a truly great American restaurant chain with a high quality and delicious menu.

Guest Recovery 103

Guest Recovery Food Safety Loyalty Program Point of Sale 103

Modern Restaurant Management

JANUARY 31, 2020

The report found that most local economies nationwide slumped in 2019, down 1.3 percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. . Uncertainty around trade policy also hindered local economic growth in 2019,” said Carl Bialik, Yelp’s data science editor.

2020 158

2020 Loyalty Program Point of Sale 2019 158