Remove 2019 Remove Email Marketing Remove Point of Sale
article thumbnail

MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

article thumbnail

How this entrepreneur's bagel runs became a business

Restaurant Business

That led to selling bagels at farmers markets. And it turned out to be Justin Wetherill, the founder of the uBreakiFix tech repair chain, who had built that company to more than 500 units before selling it in 2019. By Lisa Jennings on Jun. Photo courtesy of Jeff's Bagel Run. It all started during the pandemic shutdown.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Create Online Ordering for Your Restaurant

SpotOn

50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019. 50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019. Everything needs to be just right. Everything needs to be just right.

article thumbnail

Why It’s Time to Rethink Guest Feedback: The Complete Guest Experience Solution

Black Box Intelligence

higher sales growth for restaurant brands that improve net sentiment 34% difference in portion sentiment scores between highest and lowest traffic performers in limited service segment 8x higher traffic growth for brands with most improvement in value net sentiment between 2019 and 2023 4.0% Everyone works from the same insights.

article thumbnail

Red Robin's refranchising plan leads to job cuts at the home office

Restaurant Business

It said the deal boosted traffic by a few percentage points in test markets. By Joe Guszkowski on Jul. 18, 2025 Facebook Twitter LinkedIn Red Robin could refranchise up to 75 locations. Photo: Shutterstock Red Robin Gourmet Burgers is shrinking its corporate workforce as it prepares to operate fewer of its own restaurants.

article thumbnail

Martha Stewart Has 99 Books. Do People Collect Them?

EATER

How much Hayden ultimately paid isn’t clear since she wasn’t made available for an interview, but it suggests a hot market for old Martha Stewart cookbooks. Though this pushes the pricing of Entertaining up, that interest inevitably dies down again: As of this writing, recent eBay sales of Entertaining have been more in the $5-$15 range.

article thumbnail

Why Your Website Is Slowing Down Business During COVID-19

Modern Restaurant Management

To say that the current COVID-19 crisis represents a major change to the way we live our lives is, at this point, probably a bit of an understatement. A lot of restaurants have seen sales decrease by as much as 70 percent in a lot of cases, with no end to the current situation in sight. Email Marketing: Keep People Informed.