Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. Menus were trimmed to a fraction of original size.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

JULY 28, 2021

federal minimum wage is expected to increase to $15 an hour which will put more pressure on businesses—especially in the hospitality & restaurant industries which employ 37% of workers who earned the federal minimum wage in 2019. Moreover, restaurants have struggled to operate profitably. Revisiting the operating model.

Mobile Ordering 197

Mobile Ordering Online Ordering Retail Customer Experience 197

7 Shifts

MAY 1, 2020

However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. The meal kit industry, which has been around since 2007, hit $5 billion in annual revenue in 2019—but growth in the industry was slow pre-COVID-19. Alcohol delivery ??

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Finding and retaining employees remain among the biggest obstacles operators struggle with. Second, the shift of Thanksgiving into December of 2019 converts from tailwind to headwind this month. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

FEBRUARY 4, 2022

Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say. This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Health-Conscious Food Will Dominate Menus.

2022 218

2022 Customer Service Online Ordering Website Management 218

Culinary Cues

APRIL 3, 2020

How do we balance lower volume with financial needs of the operation? [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests.

Guest Recovery 320

Guest Recovery Social Media Kitchen Safety Food Safety 320

EATER

SEPTEMBER 29, 2021

Free grocery delivery has served to cloak the human cost of labor, leading consumers to expect a free service that was never really free If going to the grocery store and having groceries delivered costs pretty much the same amount of money, why would anyone go to the grocery store ever again? Marekuliasz/Shutterstock.

Delivery 100

Delivery Email Marketing Food Food Supply 100

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Should you consider entering the food truck business? Hire the Right People.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Cheetah

SEPTEMBER 8, 2021

The relationship between SMB restaurants and major food distributors has always been shaky. Some restaurants working with Sysco are reporting outright cancellations via cold text messages, leaving them scrambling for produce and supplies. No doubt, everyone across the food industry is weathering unprecedented hard times.

Food 148

Food Food Supply Franchise Franchising 148

Modern Restaurant Management

JULY 15, 2020

By the end of June, 12 percent of all chain restaurants in operation before the pandemic remain completely closed, this percentage remained unchanged throughout the month. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. The Top Food in America's Most Populous Cities.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. " Remarkable Resiliency. " Top Recovery Trends. . "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” The third wave of safety in restaurants is not going to be an operational issue. ” After all, the news is swarming with stories about vaccines that seem to be working.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. “The data shows that multi-location brands are in fact adapting to these changing customer behaviors, and, as a result, improved their average benchmark score 20 percent from 2019 to 2020.”

Social Media 210

Social Media Food Order Small Business Delivery 210

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

Food 238

Food Food Supply Franchise Franchising 238

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Marketing4Restaurants

APRIL 1, 2021

With the recent listing in the UK of Deliveroo, we look at the Deliveroo business in Australia along with the other Restaurant Delivery Aggregators to see what the next 12 months will hold for them and for Australian restaurants. We believe that this will decrease the valuation of restaurant delivery aggregators. Competition.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

Modern Restaurant Management

DECEMBER 21, 2020

We appreciate how our team shows up every day with positive attitudes, ready for new challenges and open to all of the operational changes thrown their way. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. million meals in just six weeks.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. Loyalty programs are most popular for fast food. One-third visited fast food and fast casual restaurants equally. Brand Engagement.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Open for Business

MARCH 1, 2023

The labor market has shown signs of improvement, but most restaurant operators are still looking for restaurant staff. Labor supply and demand were roughly matched from 2000 through early 2020, according to U.S. million workers came back to the accommodation and food service sectors. The gap between supply and demand continued.

2023 78

2023 Insurance Front of House Hiring 78

EATER

OCTOBER 28, 2021

As Dan Primack at Axios points out , those losses reported in the IPO filing — occurring every year since 2014 — contradict the chain’s claims in 2018 and 2019 that it was profitable. In a 2018 interview with Recode, co-founder Jonathan Neman described the chain as a “food platform,” not simply a restaurant.

Food Supply 93

Food Supply 2018 Fast Casual 2009 93

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Culinary Digital

MAY 16, 2022

For the industry to fully rebound and thrive in a post-COVID era, foodservice operations must foster a deep understanding of these trends, the challenges they present, and the methods for overcoming them. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. That only compounded the challenge for brands to reach consumers with updates, including the fact that they were still open for pick-up and delivery.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Cheetah

DECEMBER 14, 2021

For restaurant operators, shifting to plant-based ‘cash-cows’ not only makes economic sense, but it has never been easier. They often take more time to consume a small sundae than the whole preceding meal, effectively reducing turnover for operators. per year, and in 2019 raked in $2.77 Reading Time: 5 minutes.

Food Supply 148

Food Supply Seasonal Menu Cash Management Pricing 148

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. There aren’t a lot of products that are transparent about what is in your food.” “We are very excited about our partnership with SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JULY 31, 2020

Anyone who has worked the back of the house at a popular restaurant knows how chaotic the kitchen can feel during a restaurant “rush” hour—knives, spoons, and spatulas being swung around, glassware flying, line cooks and sous chefs furiously plating food and sending it out. A Little History. What’s Next?

Retail 177

Retail Casual Back of House Consumer Goods 177

Restaurant365

APRIL 4, 2022

With so much change brought on first by the pandemic and more recently by supply chain and labor crunches, this first stop on Restaurant365’s Restaurant Transformation Tour hit the stage at just the right time. Until recently, restaurant operators might have spent 2% of revenues on restaurant technology. It’s Getting Better.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

The Restaurant Times

JANUARY 23, 2022

The catering industry includes companies that provide individual event-based food services. In 2019, catering companies in the US earned $11 billion in revenue 2019. What type of food will you serve? Some states do not allow you to prepare meals and operate out of your home kitchen in the USA.

Catering 75

Catering License Insurance Food Supply 75

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S. to its menu.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

DECEMBER 3, 2020

The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. Fuzzy’s Taco Shop named Jessica Wescott as Chief Operating Officer, in addition to her role as Chief Financial Officer.

Franchise 165

Franchise Franchising Catering Online Ordering 165

The Restaurant Times

FEBRUARY 14, 2022

Many of us can attest to the fact that the frequency of our take-out and delivery orders has increased as a result of the pandemic. In a post-pandemic society, consumer behaviours will continue to shift, and restaurant delivery is predicted to expand. Year over year, restaurant delivery sales increased by 46% in 2019.

Fast Casual 52

Fast Casual Fine Dining Food Supply Food Truck 52

Modern Restaurant Management

AUGUST 5, 2020

The fate of the fast food industry is still up in the air. However, based on our Rehire Index , all signs are pointing toward fast food restaurants holding onto the boom in business they experienced during COVID-19. In 2019, the overall turnover rate in the restaurant sector was about 78.6 What needs to change?

Recruiting 136

Recruiting Hiring Point of Sale Food Supply 136

Web Diner

AUGUST 3, 2020

And they resorted to Third-Party Delivery Platforms. The Restaurant industry was suddenly hit with limitation after limitation to its usual operations. They took the seemingly generous offers raining from third-party delivery platforms like GrubHub, Uber Eats, or Postmates. And a bad one at that. And they kept piling up.

Delivery 48

Delivery Online Ordering Website Management Back of House 48