EATER

JANUARY 21, 2021

As the pandemic limited access to restaurants and the government dragged — and continues to drag — on providing financial support for small businesses, consumers were given few options outside of takeout and delivery to eat a meal that they didn’t cook themselves. Delivery apps hurt restaurants.

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Modern Restaurant Management

MARCH 19, 2020

Because our COVID-19 Survival Guide for Restaurants was getting a bit on the long side, here's a second helping. So, we are focusing our efforts on helping restaurants survive the shutdown now and prepare to recover when they can re-open. What restaurants need right now is sound advice.”

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Loyalty Program Seating Email Marketing Restaurant Law 152

EATER

DECEMBER 10, 2021

A Chipotle employee eats inside a SF restaurant in 2020. A recent worker protest at a NYC Chipotle was part of a longer effort by the Service Employees International Union and others to unionize fast-food workers This story was originally published on Civil Eats. David Paul Morris/Bloomberg via Getty Images.

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Food Restaurant Law Employee Relations 2012 98

EATER

JULY 14, 2020

This particular Outback Steakhouse was operated by HMSHost, an airport and highway food service company. Amid a growing wave of worker activism across the food industry, employees and contractors at restaurant chains and delivery apps alike have found themselves banding together to improve workplace conditions.

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EATER

DECEMBER 22, 2020

Fairness has the potential to be a fundamental part of a restaurant’s business plan In 2012, the organization Fight for 15 , composed of fast-food workers who walked off the job to demand a living wage and workers’ rights, formed in New York City. But in light of this, some restaurant owners are stoking fear among customers.

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Pricing Menu Small Business Back of House 113

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. Yelp Data shows restaurants are reopening amidst a surge in diner demand. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels.

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EATER

OCTOBER 21, 2021

The magical communal breakfast I experienced back in 2005 was likely the beginning of the end of traditional rail dining service as we know it. They eliminated traditional dining service on two lines in 2018 and on several more the next year. It seemed passengers didn’t even want traditional train car dining anyway.

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EATER

JUNE 5, 2020

Across the country, delivery app couriers for Caviar, DoorDash, and UberEats face confusion (and the risk of arrest) during citywide curfews James* works as a courier for four different app-based delivery services, but in 2012, he drove a yellow cab in New York City during Hurricane Sandy. Luckily I picked up a fare right away.”.

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Restaurant Law Food Safety Employee Relations Delivery 70

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. Buy “One Fair Wage” at Amazon or Bookshop now.

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Back of House Employee Relations Delivery Mobile Ordering 140

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu.

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Allergens Kitchen Safety Guest Recovery Customer Service 121

EATER

MAY 18, 2020

A note that while these subscriptions all ship nationwide, laws surrounding wine shipping vary state by state, so availability will be subject to your location. Winc was founded in 2012 to make wine more accessible and easier to enjoy, according to Susan Kostrzewa , the editor-in-chief of Wine Enthusiast magazine. Photo: retailer.

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