ChowNow

JULY 25, 2025

It compares how much you spend on marketing channels, like: Ads Email Tools Promos Social Media Signage and In-Store Marketing Influencer Partnerships —to how much extra revenue those efforts generate. Restaurant marketing ROI (return on investment) tells you whether your restaurant marketing strategies are actually making you money.

Marketing

Perfect Daily Grind

JUNE 15, 2025

I spoke with Ross Hindle, the Group COO of PDG Media , to find out which strategies work best. Artisanry, passion, and sustainability became key focal points, demonstrating coffee businesses’ dedication to quality, transparency, and craftsmanship. “Digital marketing can be a challenge for a lot of coffee brands.

Marketing

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. Mobile app and website satisfaction improve 1 percent each to 83 and 82, respectively.

Loyalty Program

ChowNow

MAY 23, 2025

If youre using a modern POS system or inventory management software, you likely already have most of this information easily at your disposal. Encourage regular input from staff and keep an eye on social media comments and review sites like Google and Yelp to spot patterns, then make adjustments when necessary.

Menu

The Restaurant Group

MAY 25, 2025

Managing how people see your business online can mean the difference between success and struggle. Managing your reputation involves paying attention to customer feedback and making improvements. Why Online Reputation Management Matters How reviews affect customer decisions Reviews directly affect customer decisions.

Social Media

The Restaurant Group

FEBRUARY 14, 2025

High CoGS can eat into profits, so it’s important to manage inventory and control waste effectively. Strategies to Manage and Optimize Labor Costs Schedule staff based on peak hours to avoid overstaffing. Encourage reservations to manage flow. The formula is: Beginning Inventory + Purchases – Ending Inventory = CoGS.

Point of Sale

MBB Hospitality

DECEMBER 22, 2024

Operational Complexity Managing online orders alongside in-house dining requires efficient workflows and staff training. Implementing robust tracking systems and real-time communication tools can help manage customer expectations and improve satisfaction. Meeting these demands consistently can be challenging.

Online Ordering

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.

Loyalty Program

Indoor Media

JANUARY 16, 2025

Your storefront, as is your social media, website, or delivery boxes, is essential. A focus on sustainable sourcing? To-Do: Create a cohesive brand (logo, colors, messaging) across all platforms Run promotions and highlight unique menu items Ensure your website is mobile-friendly with clear menus and photos 3.

Website Management

SpotOn

APRIL 24, 2025

These tools help restaurant operators make smarter decisions faster—from tracking margins and managing labor costs to optimizing menus and navigating financing.   ### Media Contact: Megan Palmer mpalmer@spoton.com 410-262-7349 For more information, visit www.spoton.com. 

2025

Modern Restaurant Management

MARCH 11, 2025

This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.

Mobile Ordering

SpotOn

FEBRUARY 4, 2025

They’re an important tool for maximizing profit, managing inventory, and keeping your menu fresh and exciting.  That means your new menu templates, logo, social media, online menu, and restaurant website should all follow the same color scheme. Give yourself some freedom to change up the specials.

Design

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. They then sell the reservations on unauthorized online resale sites and social media.

Reservations

Modern Restaurant Management

FEBRUARY 14, 2020

Consumers are prioritizing sustainability when it comes to dining choices, driving a trend for going green in the restaurant industry. Concerned about climate change and the environment, these consumers are increasingly spending their dining dollars with restaurants demonstrating sustainability initiatives.

Recycling

EATER

FEBRUARY 17, 2023

The pink sauce, as it now appears on Walmart’s website. From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in. going viral on social media can get even businesses that are doing things right in trouble.

Social Media

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment.

Social Media

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Engage consumers using social media, storytelling, and events to create a deep emotional tie that extends beyond the plate. Using eco-friendly procedures in your restaurant’s operations will demonstrate your dedication to sustainability.

Loyalty Program

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Social media has taken on a major role.

Fast Casual

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering

Modern Restaurant Management

SEPTEMBER 8, 2023

It’s also valuable to promote your commitment to food safety to customers and prospects, so be sure you’re highlighting this important message through onsite signage, and on your menus, website, and social media platforms.

Food Safety

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. These features help make employees' (and managers’) lives easier.”

Fast Casual

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024

7 Shifts

MAY 11, 2020

Just this last weekend, in the state of New Jersey, parks were opened and beaches were open, and there were a lot of people that just said ‘social distancing? Social distancing and protective equipment ?? Employees must report any symptoms and recent travel to their managers before a shift. Employee health assessments ???

BOH

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The top entrants will be asked to submit their recipe details to be tested, tasted and photographed for PR, media and social media.

Food Safety

EATER

MARCH 22, 2022

And while the legions of GarfieldEats obsessives have mostly moved on, social media is littered with fascinating detritus from the restaurant’s 18 months in business. This is a problem that only exists because you chose to play a WAV file on this website, a f **g 1996 decision that nobody would do nowadays.”.

License

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. Dunkin' Sustainability. . "The program is inventive and very attractive to our guests."

Mobile Ordering

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. ” 'Restaurant Recovery' Docuseries. Todd Graves.

Guest Recovery

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar

ChowNow

JULY 1, 2024

Implementing cost-saving measures not only helps in sustaining business operations but also ensures long-term success by improving financial stability and resilience. Learn from experts at ChowNow and 7shifts how you can manage inflation without raising menu prices. Get all these tips and more in our free on-demand webinar.

Operations

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. million over the next five years to build and sustain the program. QDOBA's New Concept. ” Delivering Jobs.

Franchise

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Students see the cafeteria as a place of social pressure and time pressure. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The findings?

Coaching