Restaurant Technology Guys

APRIL 10, 2023

Jensen Cummings, aka CHIEF WHY OFFICER @ BEST SERVED CREATIVE Jensen Cummings is a fifth-generation Chef and Restauranteur based in Denver, CO. He spent the last twenty-plus years working across the industry from cook to server to bartender, Cicerone, Fermentationist, General Manager, Owner, Consultant, Podcast Host. The post 173.

Serving 94

Serving Technology Social Media Website Management 94

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

NOVEMBER 7, 2023

Invest in an Online Presence Social media platforms provide an unparalleled opportunity to get in front of the right audience at the right time. It allows businesses to engage with current customers and help build organic brand ambassadors while also serving up content in front of new customers.

Marketing 203

Marketing Social Media SEO Front of House 203

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. [] FAILING TO UNDERSTAND SOCIAL MEDIA. This is what everyone pays attention to. Tensions are high.”

Cash Management 369

Cash Management Social Media Restaurant Law Communication 369

7 Shifts

JANUARY 26, 2021

He also operates Cali BBQ Media and hosts the Digital Hospitality Podcast, and is an advocate for digital hospitality as a means to grow your business. Once alcohol was legal to serve via takeout, Cali Comfort BBQ took to their audience and polled them as to what kind of offerings they’d like to see. Not just any—fishbowl cocktails.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 8, 2023

That’s why social media can be a game-changer for the hospitality industry. Creating engaging experiences is vital for restaurants looking to stay competitive today, and social media is a great place to begin and end those experiences. Today, consumers often begin the journey to your restaurant on social media.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Do they prefer takeout or dine-in?

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. Many restaurant website builders also allow you to put a sign-up form on your website.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Clover - Restaurants

MAY 21, 2024

Here are a few ideas for how to attract tourists and business travelers to your restaurant—and how to serve them effectively once they’ve been seated. Track Google Reviews and Yelp scores Out-of-towners often rely on websites such as Yelp, TripAdvisor, and Google to point them toward good food.

Travel 52

Travel Tourism Social Media Website Management 52

ChowNow

FEBRUARY 14, 2024

More and more restaurants are launching their own websites, mobile apps, and online ordering channels. THE WEBSITE BUILDER FOR INDEPENDENT RESTAURANTS Now, ChowNow will launch premium restaurant websites built by our experts and optimized for ordering. It’s super user-friendly and so professional looking.

Website Management 78

Website Management SEO Mobile Ordering Online Ordering 78

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” 58 percent of restaurants prefer to use their own app or website for delivery. 58 percent of restaurants prefer to use their own app or website for delivery.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

APRIL 24, 2023

You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. The website should allow them to enter the type of event they want catered, date, location and number of expected guests. Catering is your time to shine.

Catering 197

Catering Website Management Point of Sale Travel 197

7 Shifts

OCTOBER 21, 2021

Working in a restaurant, bar, coffee shop, or any place that serves food & drink is a fast-paced, always-on career. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. Daily Management Course. You'll learn: ??

Management 195

Management Management Website Management Social Media 195

Modern Restaurant Management

AUGUST 31, 2023

Build and Nurture Relationships with Local Media Local media decide what stories get published. To start building your relationship with the local media, have a good story to tell in the first place. So, once you have a date for your event, make sure you send out invites to the local media so they can cover it.

Social Media 154

Social Media Email Marketing Influencer Events 154

Modern Restaurant Management

OCTOBER 28, 2021

Both owned and earned media are available to nearly every restaurant that promotes itself to the public. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers. Today’s Pandemic Special.

Communication 202

Communication Social Media Menu Loyalty Program 202

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

JULY 10, 2020

: A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. These elements include the following: Number of guests you expect to serve in a day. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Neighborhood shops.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

MARCH 27, 2020

Customer discounts and free sandwiches for healthcare workers are just two of the ways that the barbeque brand is showing its genuine care and appreciation for the communities it serves. The first is to help the communities we serve retain a sense of normalcy. Mighty Quinn’s Barbeque has certainly felt the pinch.

Healthcare 214

Healthcare Social Media Online Ordering Website Management 214

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

NOVEMBER 9, 2022

Restaurants often use social media to target users. Don't let your customers leave your website without offering value. For instance, if they are about to leave your website, you can offer a discount or if they read your blog you can offer access to your cooking classes. Strong ROI based on low-risk and high-rewards.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website? Display it prominently on yur restaurant website.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

NOVEMBER 4, 2022

And now, as the pandemic subsides, and customers return to restaurants in growing numbers, owners and managers are dealing with another crisis: being short staffed. They want to know that you will serve them courteously and promptly. Be polite but strike a familiarity with the way you greet your guests.

Customer Service 189

Customer Service Website Management Back of House Social Media 189

Modern Restaurant Management

JULY 14, 2021

It can be tedious to manage your job postings on each platform separately, ensuring that you’re driving enough eyeballs / traffic and interest to each of your different roles, so there are different technologies out there that will help you know where the next best dollar is spent to get the most qualified candidates into your hiring funnel.

Recruiting 212

Recruiting Hiring Marketing Email Marketing 212

Cheetah

SEPTEMBER 1, 2020

As our lives are shifting to the digital space, ordering food on restaurant websites and sharing home dining experiences has become the new normal. A great restaurant website is the key to your business’ future success. Also, the time people spend on your website is a user engagement signal for Google.

Social Media 148

Social Media Online Ordering Website Management Download 148

7 Shifts

MAY 1, 2020

but we've seen a great response to our heat & serve meal kits. View this post on Instagram Heat & serve taco kits, now with roasted pork shoulder! For example, Una Pizza & Wine in Saskatoon is offering delivery through their website that isn’t just limited to their pizzas. Carmen Hamm Owner, Picaro.

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

FEBRUARY 2, 2022

And the numbers don't lie: at SpotOn, our restaurant clients found that by adding three handheld devices, they can serve 5+ additional tables per day. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. And that's not all. Go Digital.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

APRIL 8, 2020

In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information.

Small Business 203

Small Business Social Media Consumer Goods Communication 203

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

SEPTEMBER 1, 2023

The food your restaurant serves should taste good, look appealing, and be safe! Prioritize food safety and avoid mistakes that could contribute to these statistics – like serving undercooked burgers, allowing employees to work when ill, accepting a delivery of temperature-abused products, etc.

Food Safety 155

Food Safety Food Food Supply Training 155

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT.

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Identify your most well-received dishes and continue to serve them. Broadcast your efforts on social media.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

EATER

JANUARY 6, 2021

By autumn, guests found a little bit of normalcy, regularly filling patios, socially distancing in dining rooms, and picking up bags of takeout. Note: The level of service is indicated for each restaurant as of press time, but check social media or call restaurants for updates. That feeling was short-lived.

Social Media 144

Social Media Brewery Food Safety Website Management 144

Modern Restaurant Management

MAY 14, 2020

With social distancing guidelines specifying six feet of distance between customers in essential businesses, and most states ordering stay-at-home and shelter-in-place mandates, many restaurants that previously focused only on exceptional dine-in experiences, or those that thrived on foot traffic, have been forced to shutter.

Customer Experience 223

Customer Experience Online Ordering Social Media Mobile Ordering 223

The Restaurant Times

MARCH 15, 2023

Restaurant review websites have a significant impact on how people perceive you. Here are seven websites that provide ratings and reviews for restaurants: 1. One of the most popular review websites online is Yelp, which dominates the search results. You can also display your listing page on your website and social media.

Website Management 86

Website Management Social Media Reservations Customer Service 86

Open for Business

JANUARY 28, 2024

On the flip side, many successful restaurant groups are now looking at food trucks as opportunities to more successfully service their internal catering needs and serve as a marketing vehicle for their restaurants. When the truck is ready to go out and serve, they pick it up at the kitchen. You’re at 8:45 am.

Food Truck 78

Food Truck Food Social Media Mobile Ordering 78