McDonalds is retraining our customers, and it’s a good thing…
Ken Burgin
FEBRUARY 6, 2020
A helpful concierge is circulating around the screens to help anyone hesitating – just like they do at Coles self-checkout or airline check-ins. They’ve also given more importance to two traditional concepts – the Maitre D’ (in this case the kiosk concierge), whose job is to float and be helpful.
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