Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

OCTOBER 2, 2023

More than ever, we’re seeing threats at the source. Embrace the Benefits of Technology Since the era of Escoffier, professional cooking has valued technique. Technology? Historic heat waves, droughts, fires, floods and other weather events are decimating crops. Not so much.

Waste 466

Waste Technology Food Inventory 466

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Goliath Consulting

JUNE 28, 2025

Upfront capital costs, ongoing IT support for POS and sensor maintenance, and internal cultural resistance from staff are all common challenges with implementation. As robotics technology continues to evolve, early adopters stand to gain a strong competitive edge in service, efficiency, and long-term profitability.

Front of House 195

Front of House Operations 2025 2024 195

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 309

Technology Cash Management Customer Experience POS 309

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

Mobile Ordering 563

Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

APRIL 12, 2023

Tracked from numerous sources, thoughtful analysis of this data can be the key to prioritizing needs, driving growth and so on. One of the most important sources is a restaurant’s POS system, or point-of-sale system. How can the pieces of data amassed by POS technology be used to grow an eatery’s profitability?

Point of Sale 491

Point of Sale POS Inventory Customer Service 491

Modern Restaurant Management

JANUARY 26, 2021

As new challenges arise and consumers demand change, new technology solutions emerge to help restaurant owners keep up. It's Time to Rethink the POS. Business owners have noticed a growing need for a technology solution that can address the challenges of a shifting industry and evolve with guest demands while unifying processes.

Point of Sale 448

Point of Sale Cash Management Customer Service Online Ordering 448

ChowNow

MARCH 7, 2025

Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. Restaurants have access to more customer data than ever before and it comes from a wide range of sources, but many operators dont fully grasp the full extent of whats availableor how to use it effectively.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. The key lies in uniting staff with technology. Employees are stretched thin and forced to do more.

Technology 309

Technology Front of House Fast Casual Back of House 309

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. In order to grow productivity and retain workers long-term, it’s essential to tie technology into the kitchen.

Communication 446

Communication Online Ordering Technology Sourcing 446

Modern Restaurant Management

DECEMBER 30, 2021

While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months. QR codes, the first of the restaurant-saving technology of 2020, paved the way for newer and better tech discoveries throughout the past two years.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

ChowNow

MARCH 21, 2025

Your POS system, online ordering system , and customer feedback hold valuable insights: POS & Sales Data: Identify top-selling menu items, peak dining times, and average spending per customer. Technology and Convenience: Meet Customers Where They Order Todays diners expect a smooth experience from start to finish.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

MAY 1, 2024

When different groups of employees within the restaurant do not communicate effectively, it creates conflict and sources of inefficiency. One approach leaders in the restaurant business can use to unify their team is through technology.

Communication 492

Communication Operations Leadership Employee Relations 492

Modern Restaurant Management

DECEMBER 14, 2021

A survey by RTi Research found that of the 30 percent of consumers who used contactless payment for the first time during the pandemic, 70 percent reported they plan to continue using this technology. More Technology and Digital Solutions. Here's a summary of what to expect and what restaurants can do to stay ahead.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Lavu

APRIL 17, 2025

Technology is changing that. Modern POS systems arent just for order-taking; they can now help track, optimize, and reduce energy usage across daily operations. Solution : Modern POS systems help by automating equipment schedules, tracking energy use, and integrating with energy management tools. The good news?

Waste 78

Waste POS Equipment Inventory 78

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. Lets explore each feature in detail.

Allergens 78

Allergens POS Kitchen Safety Management 78

ChowNow

MARCH 20, 2025

Many of these issues come down to outdated processes, disconnected technology, and a lack of real-time insights. Without reliable data, these decisions are just educated guesses, and operators are left piecing together reports from multiple sources. Is your latest promotion bringing in more customers?

Operations 195

Operations Online Ordering Customer Service Mobile Ordering 195

ChowNow

MARCH 14, 2025

Get creative with menu planningdesigning dishes that use overlapping ingredients can reduce waste and make sourcing easier. Leverage restaurant technology, such as POS systems and financial analytics tools, to gain deeper insights into spending and revenue trends.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability.

Hospitality 449

Hospitality Customer Experience Customer Service Loyalty Program 449

Modern Restaurant Management

JUNE 21, 2021

With technology those orders could be processed in seconds. A mobile order and pay solution with high quality back-office software and POS integration will manage this all digitally, making for a smoother end of service. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders.

Mobile Ordering 466

Mobile Ordering Ordering Front of House Guest Recovery 466

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 18, 2023

The advent (and continuing evolution) of contactless technology has ticked the first box. Most hospitality systems rely on a collection of technology to accept payments. Firstly, there’s the POS (Point of Sale) system. Even as payment security technology improves at a rapid rate, so too do the capabilities of hackers.

Hospitality 395

Hospitality Point of Sale POS Online Ordering 395

Modern Restaurant Management

NOVEMBER 11, 2021

Brands are looking to restaurant technology to maintain a healthy connection with their suppliers, experiment faster, and predict the performance of new concepts and service models. Consumers expect a high level of transparency on source ingredients, and for many brands, it’s a key differentiator.

Supplies 546

Supplies Management Management Food Supply 546

Lavu

MAY 23, 2025

If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. If your restaurants operations feel slower, less efficient, or prone to errors, your outdated POS system might be the culprit.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Modern Restaurant Management

MARCH 17, 2022

With the right technology in place, restaurants can tailor smaller menus to the on- and off-premise dining preferences of their customers while leveraging automated marketing promotions to make the most of their offerings. With the right technology at their restaurant, they can also quickly implement that decision.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

Modern Restaurant Management

MAY 11, 2022

Communications in GoVentory are two-way, with distributors supplying order guides and invoices, and restaurants placing new orders through the app and uploading the inventory to the Subway POS. Managing inventory is key to operational success; however, the process can be cumbersome, especially for a franchised business.

Inventory 547

Inventory Management Management Food Supply 547

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device. Minnow Technologies raised $2.2

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 11, 2025

According to Mastercard Contactless Consumer Polling, more than half of Americans are now using some form of contactless payment, and several sources state that adoption rate is accelerating amongst younger consumers. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

7 Shifts

FEBRUARY 5, 2021

If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Evolving Your Restaurant Technology Stack 1. Google Local, TripAdvisor, and delivery.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Lavu

MAY 2, 2025

With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. From labeling allergens to alerting staff in real time, modern POS systems can help restaurants reduce risk, avoid legal issues, and build trust with guests.

Allergens 78

Allergens POS Management Management 78

Modern Restaurant Management

JUNE 24, 2020

4 Deploying easy to adopt contactless payment technology – rapidly, and at scale – is critical to enabling faster, more secure commerce. Tony and Justin have a clear understanding of this, and they are the perfect leaders to help evolve our growth and technology platforms of the future.”

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. Simultaneously, economic challenges have placed increased financial scrutiny on brands, compelling them to reevaluate their loyalty technology as a whole with a focus on how to do while ensuring smooth transition for guests.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492