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In 2025, expect to see more restaurants and bars adopting eco-friendly practices, such as reducing food waste, sourcing locally, and using energy-efficient equipment. Cloud-based POS systems, mobile ordering platforms, and delivery-focused kitchen setups will remain vital tools for navigating uncertainty.
By Heather Langley, Contributor A restaurant point of sale (POS) system is home to a vast amount of personal information, including customer data and payment information. Restaurant owners need to take measures to keep their POS systems safe and secure to protect both business and customer data.
In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.
Restaurants have access to more customer data than ever before and it comes from a wide range of sources, but many operators dont fully grasp the full extent of whats availableor how to use it effectively. Each of these sources gives you a clearer picture of your customers, their behavior, and how they interact with your restaurant.
With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. Lets explore each feature in detail.
. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Here’s how: What is POS Data?
Modern POS systems arent just for order-taking; they can now help track, optimize, and reduce energy usage across daily operations. In this post, well break down the top energy-related mistakes restaurants make and show how the right POS system can turn things aroundcutting waste and boosting efficiency where it matters most.
A modern Restaurant POS System does far more than just process payments—it powers the entire dining experience. From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. Wondering what is a POS system for a restaurant?
Upfront capital costs, ongoing IT support for POS and sensor maintenance, and internal cultural resistance from staff are all common challenges with implementation. However, there are hurdles to navigate. How BellaBot Is Helping My Hot Pot Restaurant Thrive.” Naviarobotics.com , 2025. Link Lonergan, Jordan.
Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Your POS system, online ordering system , and customer feedback hold valuable insights: POS & Sales Data: Identify top-selling menu items, peak dining times, and average spending per customer. You may assume your most popular dish is a best-seller, but your POS system shows that customers prefer another item.
Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Day 3-4: Shadowing a senior server to learn order-taking, upselling techniques, and handling POS systems.
To get a clearer picture of your product mix, use reports from your POS system to track key metrics like sales volume, pour cost, and inventory usage. Locally sourced beer is also a great way to differentiate your bar from competitors. Break down the performance of each item by category, such as liquor, wine, and food.
Get creative with menu planningdesigning dishes that use overlapping ingredients can reduce waste and make sourcing easier. Leverage restaurant technology, such as POS systems and financial analytics tools, to gain deeper insights into spending and revenue trends.
A $16 sandwich might feel like a splurge at a deli, but totally reasonable at a trendy caf that sources local, organic ingredients and has a curated vibe. Using Data from POS: Leverage technology to refine your pricing Your POS is a goldmine of pricing insightsuse it. Menu pricing has a lot to do with perception.
If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. If your restaurants operations feel slower, less efficient, or prone to errors, your outdated POS system might be the culprit. “Zero fees.
Empower servers to sell more with handhelds The outside area is further from the kitchen and the POS, which means a server on the patio has to do a lot more running around to keep tables happy. A handheld POS can help. It's a portable POS device that fits in an apron and lets servers take orders and payments at the table.
Here are some quick fixes: Point-of-Sale (POS) Systems: Modern POS systems simplify ordering and payment. Customer relationship management (CRM) systems are one tool that gathers data from multiple sources. These solutions reduce costs, improve service, and simplify operations across various locations.
. | Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. Implementing personalized restaurant marketing strategies with tools like Lavu POS can enhance customer satisfaction and drive business growth. favorite dishes, dining frequency).
Managing Orders Across Multiple Platforms is a Nightmare The Problem: Anyone whos tried to manage multiple third-party platforms on a busy night knows this problem all too wellwith multiple systems running independently, staff are forced to juggle tablets, manually enter orders into the POS, and scramble to keep everything running smoothly.
Integrate with POS Systems : Sync with sales data to refine menu choices and track high-waste items. Integration with POS Platforms By connecting with point-of-sale (POS) systems, inventory tools create a smarter way to manage stock and cut down on waste.
How to track costs : Use tools like POS systems to record prices, calculate recipe costs, and update data regularly. Cloud-based POS systems like Lavu are a popular choice because they combine inventory management with real-time cost tracking. Integrating your POS and accounting systems can also help.
With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. From labeling allergens to alerting staff in real time, modern POS systems can help restaurants reduce risk, avoid legal issues, and build trust with guests.
Online ordering not only serves as an additional stream of revenue alongside traditional in-house ordering, but for many restaurants, it has become their primary source of revenue in this digital age. Expert setup technical support A good POS provider will set up your online ordering page and provide 24/7/365 customer support.
These menus, paired with advanced POS systems like Lavu , ensure smooth operations and a welcoming atmosphere for all diners. When paired with advanced POS systems, these menus can update in real time across all languages, ensuring diners always see the latest prices, available items, and seasonal specials in their language of choice.
Source Vendors and Set Up Inventory Tracking Quality ingredients can set your deli apart from similar businesses in the area. If you are sourcing ingredients and products from multiple vendors, consider investing in inventory management software. One technological element to focus on is your point-of-sale (POS) system.
According to Mastercard Contactless Consumer Polling, more than half of Americans are now using some form of contactless payment, and several sources state that adoption rate is accelerating amongst younger consumers.
The cycle starts with the buying of a meal by a customer, with the transaction being recorded by the POS system. The accountant will help you with the following tasks: Your POS System. Ensure that your accountant’s software (QuickBooks or another other) integrates with your POS system. Choose a good Restaurant POS system.
Local Sourcing : Replacing imported items with local alternatives cuts costs by up to 40%. Data Insights : Tools like Lavu ‘s POS system help track inventory, reduce waste, and identify cost-saving opportunities. Restaurants can reduce food costs by 15-30% using smart ingredient swaps and data-driven tools.
Highlight these partnerships in your marketing materials to show your support for the community and attract customers who value locally sourced ingredients. Your POS system is another tool that lets you track sales and foot traffic data. Run targeted ads Location-based marketing boosts ad engagement by as much as 30%.
This cohesive view not only helps staff manage their responsibilities more efficiently but also alleviates the stress of juggling multiple information sources. Modernizing your kitchen fosters a supportive environment that boosts staff performance and job satisfaction, ultimately reducing turnover rates.
From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. For restaurants, that means harvesting information from internal and external sources.
Invest in ongoing training to ensure BOH and POS transaction inputs are correct and that mistakes, such as using the wrong type of void or comp, arent accidentally skewing your transaction data. Know your baseline for each metric and which variances are acceptable. Adjust regularly. DONT: Try to fix everything at once.
If local sourcing is necessary, vet new suppliers carefully. This includes POS systems, inventory software, scheduling tools, and even online review tracking. Work with Reliable Vendors and Suppliers Your supply chain needs to be just as solid at your second location as it is at your first.
What: The Bonus Gift Card Promotion feature allows restaurants to easily configure gift card promotions directly through Qu’s POS system, streamlining the process and boosting guest engagement. Plus, with Qu Flex , you can effortlessly transition from POS to a guest-facing kiosk in seconds. Article sources: (1) Hospitality Tech.
As a leader in restaurant POS technology, Squirrel Systems was on-site, connecting with operators, tech partners, and hospitality leaders. POS systems need to act as a foundation, not a walled garden. ” What we saw: Restaurants doubling down on handheld POS, QR code menus, integrated loyalty, and seamless payment options.
You could even get a tax credit for using alternative energy sources like solar power. Additionally, you can explore alternative protein sources such as legumes, tofu, or textured vegetable protein. You can keep track of your inventory through your POS system, which is integrated with inventory tracking.
Today, third-party delivery is continuing to grow and becoming a more significant source of our revenue. Another key advantage is data-driven decision-making which enables restaurants to use customer insights from digital loyalty programs and POS systems to personalize promotions, optimize menu offerings, and drive repeat business.
SpotOn , the leading restaurant management system, has been named the #1 Restaurant Point-of-Sale (POS) System in the G2 Summer 2025 Grid® Report, outranking 27 competitors and beating out well-known players in critical categories like customer satisfaction and quality of support.
Restaurant POS systems are becoming more and more integrated into overall operations, and restaurant software providers can help make sure you are getting the most out of your solutions. Generally speaking, 68% of consumers prefer to buy locally-sourced products whenever possible, so why should your POS software provider be any different?
Point-of-Sale (POS) Integration: Seamless integration with POS systems is critical for capturing sales data, managing inventory in real-time, and ensuring accurate revenue reporting. Efficiency: Automated data feeds from POS systems, bank accounts, and payroll providers reduce manual entry and errors, saving significant time.
Modern POS systems like Lavu make this process easier. Lavu POS System and Ingredient Substitutions: A Seamless Approach to Menu Management Lavu’s cloud-based iPad POS system makes it easier for restaurants to fine-tune their menus by adjusting ingredients. Creating Inventory Ingredients 1.
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