7 Shifts

JUNE 4, 2021

Break-even point. Sales per labor hour. You can now determine what percentage this is off your overall sales to get a picture of your restaurant's financial health. Business is often a game of numbers, and restaurants are no exception. If it's not measured, it won't be managed. Table of Contents: Cost of Goods Sold.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

DECEMBER 1, 2021

This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Perhaps you’re a large restaurant chain that has locations all over the country?

Technology 203

Technology Front of House Back of House Point of Sale 203

Modern Restaurant Management

JUNE 16, 2022

In March 2022 alone, sales for meal delivery services increased six percent year over year, collectively, with 51 percent of U.S. consumers’ meal delivery sales, followed by Uber Eats, which gained 24 percent. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction.

Online Ordering 189

Online Ordering Point of Sale Management Management 189

7 Shifts

FEBRUARY 5, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Social Hospitality

MARCH 27, 2020

It’s also wise to implement a strong reservation abandonment strategy that allows you to recover most of the direct bookings. . Some of the top hotel companies are offering elite status extensions and additional points to users. This is one way to promote perks and encourage future reservations. . Consider Your Employees.

Hospitality 454

Hospitality Marketing Travel Hotels 454

7 Shifts

MAY 3, 2021

The warm weather is upon us, and with longer days, successful vaccinations, and customers spending more time outdoors, restaurant sales across the country rose 20% in April. With overall and department-based budgeting in 7shifts, and you can forecast sales and labor needs separately for patio departments, open street dining, and more.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

SpotOn

MAY 14, 2024

Are you a restaurant owner looking to switch point-of-sale systems? Or are you just curiously searching for the best point-of-sale systems for that restaurant you always wanted to open? About SpotOn Restaurant POS SpotOn's point-of-sale offers plenty of payment options for various restaurant types.

POS 52

POS Point of Sale Customer Service 2024 52

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. Restaurants can capitalize on the growing familiarity of QR codes to help drive sales. Having great online reviews can also help drum up business.

Social Media 216

Social Media Email Marketing Mobile Ordering Kitchen Safety 216

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 195

Loyalty Program Online Ordering Cash Management Point of Sale 195

7 Shifts

NOVEMBER 9, 2022

Get holiday reservations? When done right, email marketing works wonders—you stay top of mind and increase order values. According to a Salescycle report , 50.7% of customers make a monthly purchase based on marketing emails. Table of Contents. Benefits of having an engaging newsletter. 6 Tips on Creating a Winning Restaurant Newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. For example, labor, sales, inventory, and customer relationship management (CRM) reports are some of the reports restaurants should consider pulling together.

Point of Sale 197

Point of Sale POS Download Loyalty Program 197

Modern Restaurant Management

JULY 12, 2022

This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place. Offer Easy Online Ordering.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. Whether you’re looking for a POS system that offers online ordering or in-depth sales reporting, we’ve got you covered. How will you manage your menu?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Culinary Cues

JANUARY 23, 2023

In some instances – winning is not always based on a score: “He who accumulates the most points wins”, but we do know when a “win” has been achieved no matter how it is measured. I’m not sure if it is genetic or environmental, but our mental, physical, and emotional state is connected to the result of winning.

Coaching 385

Coaching Sports Point of Sale Take-out 385

Modern Restaurant Management

JANUARY 13, 2022

Be conscious of this when taking reservations. Be conscious of this when taking reservations. Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management. This rarely happens on its own.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

Tableo

JULY 19, 2023

By embracing this technology and leveraging a restaurant reservation management system, restaurant owners can provide a seamless and convenient payment experience for their patrons. Customers expect convenience and efficiency in all aspects of their dining experience, including the payment process.

Technology 75

Technology Point of Sale Customer Experience Reservations 75

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Besides answering customer inquiries, Chatbots help funnel sales in an efficient manner. Creating data-insight-driven promotions for customers is a great way garner sales and boost the ROI of your marketing efforts.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

SEPTEMBER 15, 2021

Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

FEBRUARY 20, 2024

Easy-to-Use POS Finding the right Point of Sale (POS) system is essential to streamlining operations and keeping employees happy. When your POS system makes it easier to manage reservations, seating layouts, and table assignments effectively, it can also optimize table turnover and reduce wait times.

Technology 124

Technology Cash Management Customer Experience POS 124

Modern Restaurant Management

JULY 15, 2021

In fact, a recent Paytronix/PYMNTS report revealed 92 percent of vaccinated dining customers plan to keep ordering online, and another found sales generated through digital ordering platforms grew more than three times once the pandemic began. Security Is a Key Ingredient.

Customer Experience 213

Customer Experience Online Ordering Mobile Ordering Point of Sale 213

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The point of sale system is the nervous system for the restaurant tech stack. That’s where restaurant management software comes in.

Management 120

Management Management Mobile Ordering Point of Sale 120

Chowly

FEBRUARY 23, 2024

The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. I have the privilege of working with many different restaurants and food businesses. So why does it sometimes go wrong?

Cash Management 272

Cash Management Point of Sale Leadership Website Management 272

Sling

JULY 24, 2023

Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. You can view data on labor costs versus sales over time to make intelligent decisions on how many staff you’ll need clocked in at different times.

2023 78

2023 Management Management Tip Distribution 78

Open for Business

JUNE 27, 2023

If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant. There are a ton of different ways to do it, but the benefits of a well-run loyalty program are the same: happier customers, higher sales, and stronger relationships with guests.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It can seem like a lot to learn upfront, but the payoff is huge.

Technology 147

Technology Front of House Back of House Online Ordering 147

Apicbase

MARCH 28, 2024

Sales optimisation. Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration.

Back of House 52

Back of House FOH BOH Front of House 52

Culinary Cues

APRIL 15, 2020

It seems that we have reached a point where acceptable casualties is a consideration in so many decisions. Throughout history – restaurants have been integral to civilized communities. Restaurants are more than places where we can fill our stomachs – so much more. restaurants were always one of the first signs of community spirit.

Travel 378

Travel Small Business Point of Sale Back of House 378

BNG Point of Sale

NOVEMBER 20, 2020

Today’s online ordering systems for restaurants ensure you get the most for your restaurant dollar at a price that fits your budget, and online ordering systems are a crucial way to increase sales volume. With your full menu integrated online, customers can browse your restaurant menu at their leisure, further boosting potential sales.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

OCTOBER 26, 2022

A Federal Reserve Bank of San Francisco Diary of Consumer Payment Choice report further revealed that consumers continued to use credit cards and debit cards for most of their payments, accounting for 57 percent of total payments in 2021 compared to 55 percent in 2020 and 54 percent in 2019. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 180

Consumer Goods Restaurant Law Audits Customer Service 180

Tableo

JULY 20, 2023

” Create a loyalty programme where customers can accrue points for eating at your establishment. ” Create a loyalty programme where customers can accrue points for eating at your establishment. Inform them via personalised emails of their point balance, special awards, and upcoming promotions. The key is consistency!

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

BNG Point of Sale

OCTOBER 26, 2020

Not only do they lead to increased sales, but they also keep your staff efficient for continued growth When you work with a POS company familiar with the North Dakota market, your business will see more of a benefit. In addition to software and hardware POS systems, BNG Point-Of-Sale focuses on your system’s continued support.

POS 98

POS Point of Sale Loyalty Program Online Ordering 98

BNG Point of Sale

OCTOBER 26, 2020

Not only do they lead to increased sales, but they also keep your staff efficient for continued growth When you work with a POS company familiar with the North Dakota market, your business will see more of a benefit. In addition to software and hardware POS systems, BNG Point-Of-Sale focuses on your system’s continued support.

POS 97

POS Point of Sale Loyalty Program Online Ordering 97

Modern Restaurant Management

APRIL 21, 2022

Roy Phillips (RP) : 20 years ago it was all about the point of sale (POS). It seemed like the POSs were trying to do a lot of what restaurant management software companies are doing today, all encompassing into the point-of-sale. In 2005 when I started, we had OpenTable for reservations and a POS, but that's about it.

Technology 198

Technology 2005 Mobile Ordering Point of Sale 198

7 Shifts

NOVEMBER 17, 2020

more sales than their less enthusiastic colleagues? While some job performance metrics, like sales, are simple to measure, others, like engagement, are less quantifiable. Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. What is a restaurant employee evaluation form?

Point of Sale 370

Point of Sale Download Communication Reference 370

EATER

JANUARY 8, 2024

Instead, customers can “reserve a feast” for up to 12 people from critically lauded restaurants around the country. You have to travel to a specific room in a specific building, if you are lucky enough to secure a reservation,” says Stubbs. Though there are plenty of good catering options out there, the branding sucks.

Catering 105

Catering Customer Service Point of Sale Social Media 105