ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? The only way to know for sure is by tracking key performance indicators (KPIs) that drive business growth.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

ChowNow

MARCH 13, 2025

Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Actionable steps to implement a centralized system without disrupting your business. Maybe a large salad is marked as a small.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out. In the U.S. In the U.S.

Customer Experience 474

Customer Experience Mobile Ordering Loyalty Program Point of Sale 474

ChowNow

MARCH 27, 2025

One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

DECEMBER 1, 2021

In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. Front-of-House. Henry is ready to order some dinner. Contactless Technology.

Technology 508

Technology Front of House Back of House Point of Sale 508

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

MAY 16, 2025

Thats not a solid foundation for making smart, scalable business decisions. Businesses that use restaurant analytics can boost their profits by as much as 8%-10% , proving that data analysis explains whats happening and also whats possible. Which customers are coming back again and again, and what keeps them loyal?

Ordering 195

Ordering Online Ordering Seasonal Menu Point of Sale 195

ChowNow

FEBRUARY 21, 2025

If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Heres a breakdown of the most common types of restaurant apps and how they support your business.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Transaction fees apply.

POS 78

POS 2025 Bar Point of Sale 78

Modern Restaurant Management

APRIL 3, 2024

Artificial intelligence (AI) has emerged as another advantage for attackers, enabling them to personalize phishing emails for highly effective business email compromise scams to introduce ransomware packages at scale. Typically comprised of small business owners, this group may not have dedicated IT resources or the latest security tools.

Email Marketing 512

Email Marketing Small Business Point of Sale Franchise 512

Modern Restaurant Management

FEBRUARY 4, 2020

At just 17, he was named director of business development and the role suited him, as he was interested in looking for new ways to do things. He also added a POS system and created a mobile-friendly website. Another business venture, Rebel Kitten, was launched to help students sell their artwork.

Hospitality 576

Hospitality Online Ordering Mobile Ordering Customer Service 576

Modern Restaurant Management

APRIL 23, 2021

Small Business Administration (SBA) as the first round of technology partners participating in a new initiative for the Restaurant Revitalization Fund (RRF). billion grant program will provide free monetary awards to restaurants and other F&B businesses suffering financial losses due to the pandemic.

Point of Sale 322

Point of Sale Small Business Webinar Customer Service 322

Modern Restaurant Management

MAY 6, 2021

The Small Business Administration (SBA) has recently revealed a sample form and program guide for applicants. For some business types, at least 33 percent of 2019 gross receipts must have comprised on-site sales to the public. The requirements are a little different for businesses that started in 2020.

Document 493

Document 2019 Food Truck Point of Sale 493

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “The ability to customize delivery limits and costs to our customers was especially powerful, as it helped us remain competitive at a cost our business can afford.”

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

NOVEMBER 27, 2024

But when the Bobes opened their fourth location in 2017, they reached a breaking point. Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. He brought in his teen brother, Larry, to manage their first location in Vincennes, IN.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Small perks go far too. Plan extra stock for busy seasons too.

Management 148

Management Management Seasonal Menu Cash Management 148

Lavu

APRIL 17, 2025

When it comes to managing inventory, restaurants face a choice: POS inventory alerts vs. manual tracking. On the other hand, POS inventory alerts offer real-time updates, automate ordering, and minimize human mistakes. Lets dive into why upgrading to a POS system could be the smarter choice for your restaurants bottom line.

Inventory 78

Inventory POS Small Business Mobile Ordering 78

Modern Restaurant Management

MARCH 16, 2020

The National Restaurant Association has provided a list of best practices to ensure business continuity. Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

DECEMBER 30, 2021

The old norm of 15-20 servers per small restaurant is unsustainable for mom and pops if they’re looking to meet demand, making the evolution of tech vital for 2022 and worth keeping an eye on. POS Integrations. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

ChowNow

APRIL 15, 2025

Restaurant KPIs are numbers that go beyond basic accounting to help you see how every part of your business is performingfrom your profit margins to your guest experience. Instead of relying on gut feelings and guesswork, they give you clear, measurable data you can track over time to meet your key business objectives.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

MARCH 24, 2021

Even before the pandemic, this insight was fast-spreading as small, mid-size, and large restaurant chains alike did their best to keep up with the trend, accessing the customers that companies such as DoorDash, Grubhub, and Uber Eats had made available. Three Ways to Handle the High Costs of Delivery.

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Lavu

JUNE 26, 2025

Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved.

2025 113

2025 Cash Management Point of Sale POS 113

Modern Restaurant Management

OCTOBER 26, 2022

In fact, credit card processing fees rank as the third highest cost of doing business behind the cost of food and labor. Credit card acceptance is an essential part of doing business today as more consumers move toward cashless forms of payment. business owners an added $1.2 business owners an added $1.2 billion in fees.

Consumer Goods 449

Consumer Goods Restaurant Law Customer Service Audits 449

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 19, 2022

Not only is your menu a key part of the customer experience but consider all major areas of restaurant operations, such as food cost, labor, marketing, accounting, and sales forecasts when making decisions about your menu. Neck and neck with the labor shortage, inflation has recently become a huge issue that operators are forced to combat.

Food Supply 469

Food Supply Waste Point of Sale Inventory 469

Modern Restaurant Management

MARCH 17, 2022

Limited menus empower operators to change their offerings quickly and efficiently to dial into the most profitable combination of dishes for their businesses. Small Menus, Big Potential. To mitigate these concerns, restaurants have gotten creative, looking for new cost-cutting measures. Advanced Customization On- and Off-Premise.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

ChowNow

FEBRUARY 12, 2025

Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

Modern Restaurant Management

JULY 21, 2021

There is no doubt that franchises do an incredible amount to help their franchisees, whether that’s providing business support and sharing key information to offering training and access to their trademarks and branding. Unfortunately, what many franchises often lack in providing is a unified payments system.

Franchise 450

Franchise Franchising Customer Experience Online Ordering 450

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Visit them to learn more about what drives their business. Do they serve just coffee or small foods as well? Do they serve just coffee or small foods as well? Obtain Funding.

License 459

License Hiring Equipment Small Business 459

7 Shifts

APRIL 29, 2021

The Small Business Administration has announced that grants will open on Monday, May 3 at noon EST. Restaurateurs and operators can begin the application process on Friday, April 30 at 9 AM EST. Set your alarms and make sure you're ready, as it's expected that the demand will outweigh the supply of funds. The fund sets aside $28.6

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

7 Shifts

OCTOBER 22, 2024

When a restaurant participates in local events or partners with local businesses, it becomes part of the neighborhood’s fabric. 72% of American consumers prefer to do business with companies that share their values both in the retail and restaurant industries. Go to the Google Business page and claim your restaurant.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Embrace the Suck

APRIL 26, 2020

Profits are sliding away a small percent at a time until you wake up one day in panic mode. Profits are sliding away a small percent at a time until you wake up one day in panic mode. All this could’ve been avoided if you had your finger constantly on the financial pulse of your business. What the Hell is a KPI?

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Lavu

MAY 9, 2025

Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. What POS does Gordon Ramsay Use?

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78