Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. Restaurant point-of-sale (POS) terminals are steadily replacing the now obsolete cash registers used in restaurants. Surging Demand for Robust Restaurant POS Systems.

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POS Marketing Point of Sale Cash Management 448

Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. But what happens when your restaurant suffers an internet outage, taking your POS system with it? That system needs access to the internet in order to keep functioning.

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POS Front of House Cash Management Online Ordering 520

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity.

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POS Food Supply Mobile Ordering Point of Sale 539

ChowNow

APRIL 11, 2025

Fortunately, theres a better way: integrating your delivery services into your restaurants POS system. There are two ways to do it: Direct integrations : Where your POS system connects individually to apps like Uber Eats or DoorDash. With 70% of US diners ordering takeout once a month, operators cant afford to let these issues slide.

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POS Online Ordering Demo Point of Sale 195

Modern Restaurant Management

MAY 5, 2025

When restaurant operators think about reducing operating costs, they often think they have to make large, sweeping cuts. Staff Appropriately When restaurants cut employees or reduce tables, they don’t end up with fewer expenses–they end up with burned-out, disgruntled team members who aren’t operating at their best.

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Operations Front of House Back of House 2025 251

ChowNow

MARCH 21, 2025

Is your delivery operation disorganized? The operational and customer service benefits of using an aggregator. These orders can be directly sent to your POS or kitchen printer, depending on your setup. Do orders get lost in the shuffle between different platforms?

Delivery 195

Delivery Operations Food Online Ordering 195

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MAY 23, 2025

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Once they’ve gained access, hackers inject malicious code into the POS software.

Online Ordering 251

Online Ordering POS Small Business Employee Relations 251

Modern Restaurant Management

MAY 19, 2025

POS terminals were clunky, fixed to the counter, and limited to basic transactions. Yet even then, operators were innovating—often quietly and creatively. The pandemic redefined how restaurants operate. Operators had to shift—fast. Kitchens ran on handwritten tickets and verbal handoffs. Real-time insights?

Hospitality 305

Hospitality Front of House Back of House Food Order 305

ChowNow

MAY 9, 2025

These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently.

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Operations Email Marketing Food Supply Seasonal Menu 195

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

ChowNow

MARCH 20, 2025

Every restaurant faces operational challengeseven with a great menu and a talented team, bottlenecks can slow service, frustrate customers, and cut into profits. Instead of focusing on growth, restaurant operators spend their time fixing problems that shouldnt exist in the first place. But it doesnt have to be this way.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

DECEMBER 26, 2024

In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. But this technology adoption has also introduced new cybersecurity vulnerabilities.

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2025 Point of Sale Food Supply 2024 558

Squirrel Systems

FEBRUARY 13, 2025

As a restaurant operator or owner, youre no stranger to the challenges of running a successful business. From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system.

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2025 POS Technology Operations 93

Modern Restaurant Management

FEBRUARY 24, 2025

Beyond the immediate lost revenue from empty reserved tables, these missed bookings disrupt carefully planned kitchen and staffing operations. Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems.

Book 385

Book Reservations Communication Customer Experience 385

Modern Restaurant Management

NOVEMBER 7, 2024

Enhancing Operational Efficiency A smart supply chain is characterized by the use of “statistics to manage complexity and risk, from planning to decision-making.” From an operational efficiency standpoint, it helps reduce delays and fuel usage.

Food Supply 442

Food Supply Supplies Waste Management 442

Modern Restaurant Management

MAY 1, 2024

When this happens in restaurants, it can harm the feeling of collaboration necessary to achieve peak operational efficiency. Kitchen staff : The kitchen staff is perhaps the most integral part of a restaurant operation to the guest experience — after all, what do people go to a restaurant for if not to eat?

Communication 492

Communication Operations Leadership Employee Relations 492

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. What is Restaurant POS Integration? A POS system acts as a central channel for managing orders, payments, and customer interactions.

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POS Cash Management Point of Sale Customer Experience 130

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. Easily integrate various systems – Through APIs, multiple systems can share data and provide insights across multiple locations and POS systems quicker than ever. Bottom line?

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

JUNE 9, 2025

” As a business operator who works with data daily, I decided to test that idea the hard way: could I use GPT to create consistent, integrated operational reports across multiple store locations…without a formal data layer? My advice to restaurant operators: AI can be a powerful partner. Quick answer: No.

Waste 407

Waste Point of Sale Demo Operations 407

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. Elevate Operations from Adequate to Excellent Over a third (38 percent) of operators say their restaurant was not profitable in 2023.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

DECEMBER 19, 2024

In the restaurant industry, advances in payment processing and payment technology are driving significant changes, influencing everything from customer experience and operational efficiency to revenue generation and security.

2025 447

2025 Loyalty Program Mobile Ordering Online Ordering 447

Modern Restaurant Management

DECEMBER 23, 2024

These changes are driven by a combination of consumer demands, technological breakthroughs, and the industry’s need to adapt to economic and operational challenges. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

NOVEMBER 19, 2024

The key to achieving this is proper staff training, adopting and leveraging technology to enhance the dining experience and manage operations, as well as cultivating a personalized experience and welcoming environment for all solo diners. Cultivating a Personalized Experience and Welcoming Environment Casual dining or fine dining?

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

Bar 449

Bar Operations Back of House Front of House 449

ChowNow

APRIL 15, 2025

Think of them as your restaurants vitals: they help you monitor the health of your business in real time, so you know where to adjust operations before problems become expensive. Lets dig deeper into the 11 Key Performance Indicators every restaurant operator should track and know. Subtract all your expenses to get your Net Profit.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

MAY 27, 2025

Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans. Because a cyber incident requires coordinated action, being prepared also means de-siloing operations among IT, operations, legal, and finance departments.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

MAY 9, 2025

Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn. The result?

Outdoor 251

Outdoor Mobile Ordering Loyalty Program Fast Casual 251

The Rail

MARCH 31, 2025

It ensures process consistency and simplifies operations across multiple sites. Operations at Multiple Locations Technology makes managing numerous locations easier in many ways: Centralized Management Systems: Managers can manage multiple locations from one platform. Use these solutions for your daily operations if you want to win.

Technology 130

Technology Management Management Operations 130

7 Shifts

FEBRUARY 8, 2024

An extension for restaurants using Toast POS, this feature of the popular restaurant management platform is actually for your guests as much as it is for you. However, Eat App's capabilities touch so much more than reservations: payments, email marketing , and streamlined operations all come with this app. Apple | Android 19.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

FEBRUARY 12, 2025

Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. If your "Help Wanted" sign and job board posts aren't cutting it anymore, there's a good reason why. Think about your last round of hiring. ” That's right – a blank search.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

7 Shifts

FEBRUARY 8, 2024

An extension for restaurants using Toast POS, this feature of the popular restaurant management platform is actually for your guests as much as it is for you. However, Eat App's capabilities touch so much more than reservations: payments, email marketing , and streamlined operations all come with this app. Apple | Android 19.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

APRIL 14, 2025

To keep guests coming back, operators must provide a value proposition where convenience, quality, and personalization are all part of the equation. This highlights a key opportunity for operators to deepen loyalty by making programs more compelling. What should operators take away from the results? The good news?

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Loyalty Program 2025 Fast Casual Mobile Ordering 332

Squirrel Systems

JUNE 2, 2025

Today, the point-of-sale (POS) system isnt just a tool for transactionsit’s a core driver of operational efficiency, guest satisfaction, and business growth. And increasingly, the industry is turning to cloud-based POS solutions to meet the demands of a new era. So, whats fueling this shift?

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POS Hospitality Operations Mobile Ordering 64

Lavu

MAY 5, 2025

Restaurant owners are rethinking the way they run daily operationsand many are switching to Lavu POS to stay ahead. Lavu offers a cloud-based POS designed specifically for restaurants, helping streamline everything from front-of-house orders to back-of-house reporting. Running a restaurant is hard – but Lavu POS makes it easier.

POS 78

POS Operations Mobile Ordering Cash Management 78

ChowNow

FEBRUARY 28, 2025

Each system has its own tablet, order flow, and set of requirements, making it difficult to keep up with operations smoothly. For restaurant operators, juggling Uber Eats, DoorDash, and Grubhub separately can lead to inefficiencies, mistakes, and frustrated staff. Tablet overload disrupts operations. Order management issues.

Delivery 195

Delivery Online Ordering Customer Service POS 195