7 Shifts

JANUARY 11, 2021

As is the cold weather, giving way to new restrictions and challenges that make it harder for restaurants to do business. This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. Delivery has skyrocketed thanks to stay-at-home orders. Get and Stay Healthy ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

ChowNow

NOVEMBER 10, 2021

Small Business Saturday is coming up—is your restaurant ready? On November 27, diners will look for ways to support neighborhood favorites by “shopping small” and choosing to invest in their own communities. At ChowNow, every day is Small Business Saturday—our whole mission is to help local, independent restaurants thrive!

Small Business 60

Small Business Marketing Social Media Online Ordering 60

EATER

NOVEMBER 12, 2020

Just be sure to order soon, as Thanksgiving is only a few short weeks away. The Best Turkey to Order Online. There are dozens of places to get a turkey from online, but Gaby Melian, the test kitchen manager at Bon Appétit , says that she’s always turned to D’Artagnan for high quality birds. Zingerman’s has you covered.”.

Online Ordering 83

Online Ordering Ordering 2009 Food Order 83

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

7 Shifts

AUGUST 18, 2021

Small gestures like these will make your service go from good to great. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. List all daily specials and offers. Are your customers dining in honor of a special occasion? Engage with them online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

Modern Restaurant Management

SEPTEMBER 28, 2022

In June 2022, for example, 38 percent of small restaurant owners could not pay their rent. Enter the implementation of QR (quick response) code generators for marketing and business processes. Promote online ordering and payment. Anytime they need to update, restaurant owners can easily make those QR code changes online.

Online Ordering 180

Online Ordering Food Supply Social Media Food Order 180

7 Shifts

NOVEMBER 1, 2022

Your marketing plan is the cornerstone of your restaurant's success and business plan. Their business grows by word of mouth—one of the best marketing tools in the book. A great marketing plan starts with a deep knowledge of what makes your business your business and not anyone else's. Your mission statement should be.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

MARCH 14, 2024

In celebration of Pi Day, the team at Otter dug into the one billion+ orders they’ve processed to discover pizzeria and pizza chain trends. Ways to Increase Cash Flow Pay attention to internal issues and delivery orders – especially during peak hours. percent of pizza order cancellations happen between the same window.

Online Ordering 106

Online Ordering Cash Management 2023 Inventory 106

Modern Restaurant Management

MARCH 5, 2021

A well-designed restaurant website will help bring guests from online into your restaurant’s front door. As a website developer, who has over 20 years of experience in the industry, here are a few ways I would suggest you update your website to attract business. Ordering Online. Simplify Your Website.

Mobile Ordering 186

Mobile Ordering Online Ordering Social Media Customer Experience 186

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Benefits of Having an Engaging Newsletter for Your Restaurant Business. It helps in business promotion. You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

MARCH 25, 2022

To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu. Some restaurants even took safety a step further by eliminating in-person ordering and offering contactless payment. Having great online reviews can also help drum up business.

Social Media 212

Social Media Email Marketing Mobile Ordering Kitchen Safety 212

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Visit them to learn more about what drives their business. Do they serve just coffee or small foods as well? Competition and neighboring businesses. Table of Contents.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JUNE 3, 2024

Now I have a way to easily track my purchases, and the store has a way to easily reach me for upcoming sales to get more of my business. During my time in the ecommerce field, many online retailers faced similar challenges regarding customer retention. In the quaint-but-archaic world of secondhand retail, this was a huge leap!

Loyalty Program 120

Loyalty Program Coupons Customer Experience Seasonal Menu 120

7 Shifts

AUGUST 12, 2020

But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. What are they ordering? Are your customers different in the day than at night? Where are they going?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

FEBRUARY 10, 2022

” A follower who spots your posts and wants to learn more would visit your profile, tap the link in your bio, Link in bio pages are the industry standard for businesses large and small. Online Menu Link. The first thing most customers want to find is your online menu. Example : “Check out our new online menu!

Social Media 186

Social Media Online Ordering Seasonal Menu Email Marketing 186

Restaurant Clicks

DECEMBER 2, 2021

Group dining is easily accommodated by private rooms in Indianapolis restaurants, making the city a great location to celebrate special occasions. Mesh is a popular locale with outdoor space, and the restaurant serves modern American cuisine with various happy hour specials. Beholder offers specialized menus for private dining events.

Dine-in 117

Dine-in Specials Seasonal Menu Book 117

SpotOn

APRIL 8, 2024

Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

MAY 14, 2020

Ensuring a positive digital customer experience entails optimizing various channels and technological infrastructure to improve how customers navigate a restaurant’s online persona. And with economic uncertainty looming, many consumers are ordering out less frequently and cooking at home more.

Customer Experience 221

Customer Experience Online Ordering Social Media Mobile Ordering 221

7 Shifts

MAY 31, 2024

You got into this business because of your passion for food and hospitality. Best restaurant marketing tools, software, and platforms for your business We rounded up and categorized various restaurant marketing tools by type, including email marketing, SEO, SMS, and social media tools. Let’s go over each category.

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

DECEMBER 8, 2023

This is a very busy time for restaurants. With this uptick in business, there are three things independent restaurants should watch out for this season to ensure your business is prepared to meet the holiday demand. Don’t forget the uptick in pick-up and delivery orders as well.

Food Supply 114

Food Supply Seasonal Menu Email Marketing Front of House 114

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Think for a moment about your restaurant’s current online presence. Can they view your menu online? Can they read about weekly specials or see photos of your most popular dishes?

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Modern Restaurant Management

MAY 20, 2020

This is especially true in terms of how we do business, as the pandemic is already having a negative impact on restaurants in particular across the board. First, create a page dedicated to your unique response to COVID-19 as a business. But thankfully, all hope is not lost. The Power of Mobile-First Design. Represent the Kids.

Mobile Ordering 233

Mobile Ordering Email Marketing Online Ordering Point of Sale 233

Modern Restaurant Management

MAY 10, 2023

Think Small for Big Changes The amount of time spent in restaurants doing busy work is more than any restaurant staff member wants to be doing. Enhanced customer experience : Digital menus with automation can provide dynamic and interactive experiences for customers, allowing them to easily browse, search, and customize their orders.

Online Ordering 172

Online Ordering Social Media Customer Experience Food Order 172

Modern Restaurant Management

FEBRUARY 9, 2021

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. CRM allows restaurateurs to ensure their business stays top-of-mind with existing customers and should be a focus area in any digital marketing plan. Make Your Menu the Main Course.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Modern Restaurant Management

SEPTEMBER 6, 2023

Without customer loyalty, it’s difficult to succeed in any business, particularly when you’re competing in a crowded landscape like hospitality. Data enables your restaurant to offer personalized incentives and serve up recommendations for additional menu items based on order history. No Marketing Staff? No Problem.

Loyalty Program 185

Loyalty Program Customer Experience Customer Service Technology 185

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Look at shift occupancy reports to find the less busy times.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

OCTOBER 4, 2021

Setting aside the fact that giant character costumes may occasionally make small children cry from fear, on the whole it’s a fun way to appeal to the family demographic and make the brand personality even more clear. This is true for any type of business, but especially for restaurants. Keep Your Online Menu up to Date.

Marketing 186

Marketing Loyalty Program Social Media Online Ordering 186

Modern Restaurant Management

AUGUST 11, 2021

As such, Tork conducted research to understand the consumer mindset when it comes to lunchtime behavior during the workweek and through these insights, created key tips to help improve business operations. Fifty percent of people who do not order takeout or delivery report meals being too costly as their primary reason. Offer Value.

Loyalty Program 176

Loyalty Program Social Media Mobile Ordering Online Ordering 176

Modern Restaurant Management

JUNE 27, 2022

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. If you’re sharing your menu with a QR code, you can easily update the web version of your menu as often as you’d like without costing you anything or disturbing your business. Try an Online Form Builder.

Online Ordering 199

Online Ordering Customer Service Fast Casual Recycling 199

ChowNow

FEBRUARY 27, 2024

To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds. CREATE YOUR OWN ORDERING APP Yes, you read that correctly. Learn more.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive. Diners finally realized how much they can actually save by not eating out.

Allergens 204

Allergens Online Ordering Fast Casual Food Safety 204

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. " "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

Chowly

APRIL 17, 2024

In the context of business operations, ROT is invaluable for assessing how time is utilized to achieve desired outcomes, such as completing projects, delivering services, or executing marketing efforts. By handling tasks like menu mapping and online ordering setup, Chowly significantly reduces the time and effort required from operators.

Marketing 52

Marketing Social Media Email Marketing Online Ordering 52

Modern Restaurant Management

APRIL 27, 2020

Small Business Administration (SBA) Jovita Carranza and U.S. million small businesses and protected over 30 million jobs for hardworking Americans," they said. "With Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here.

Webinar 175

Webinar Mobile Ordering Loyalty Program Online Ordering 175

The Rail

MARCH 14, 2023

QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices. Let’s dive a little deeper into what makes QR codes so special and how they can improve the guest experience at your restaurant. This is where QR code menus and other contactless ordering systems come in handy.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111