ChowNow

MAY 23, 2025

Keep them too low, and youre losing your net profit margin every time someone orders. Costs keep climbing Youve probably noticed: Food costs are volatile, driven by inflation, supply chain issues, and even climate change. Drive more direct orders Make it easy for customers to order straight from your website or mobile app.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

MARCH 27, 2025

To conduct menu pricing profitably, you need to factor in the behind-the-scenes costs that keep your doors openthat includes rent, utilities, insurance, labor, cleaning supplies, linen, and everything in between. Overhead and Labor Costs: Factoring operational expenses Food isnt your only expense. And value doesnt stop at the plate.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

7 Shifts

OCTOBER 28, 2024

Review your inventory and spot areas where there’s over-ordering and spoilage, especially for perishable items like food and garnishes. Review your operating expenses such as utilities, cleaning supplies, and staff scheduling as well. Another way to lower your restaurant costs is by negotiating with suppliers.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Restaurant Business

JUNE 17, 2025

That model allows the chain to invest more labor in the kitchen, where car-friendly salads and wraps are made to order. Entrée salads can be ordered as a wrap for drivers to eat one handed, for example. Kern said Greenlane has found savings by ordering direct, rather than going through a distributor. Photo courtesy of Greenlane.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

Restaurant Business

JUNE 17, 2025

Photo: Shutterstock Made-to-order food, value offerings, loyalty programs. Made-to-order food is now second only to gas as a driver of c-store visits. When it comes to value , three-quarters of c-store consumers said made-to-order food at c-stores is a good value, up 13 points from last year. By Heather Lalley on Jun.

Food 275

Food Fast Casual Leadership Loyalty Program 275

7 Shifts

NOVEMBER 15, 2024

How do you handle multiple tables and orders at once? What steps would you take if a customer received the wrong order? How do you maintain accuracy when taking orders for large groups? How do you handle multiple tables and orders at once? What does excellent customer service mean to you? How did you resolve it?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). An analysis of insurance claims processed in 2024 compared to 2023 shows a 4.4

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

APRIL 4, 2025

With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency. Whether it’s managing high-volume orders or simplifying cash flow with dual drawers, Lavu is built to handle it all.

POS 78

POS 2025 Bar Point of Sale 78

Perfect Daily Grind

JUNE 13, 2025

The Italian coffee giant will supply its blend on board all long-haul Iberia flights and in VIP lounges via self-serve machines, extending its airline partnerships with United and ITA Airways. It also launches enhanced mobile app features and a Summer anniversary campaign ahead of 35 new stores this year.

2025 158

2025 Point of Sale Café 2024 158

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

APRIL 17, 2025

It also streamlines the ordering process, ensuring that every ingredient is purchased and used with purpose. Controls Costs : Optimizes ordering and stock levels, avoiding unnecessary expenses. Enhances Supplier Management : Boosts ordering accuracy and supplier relationships.

Inventory 78

Inventory Food Waste Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2025

While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. A key part of this shift is efficient data sharing across the supply chain.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

MBB Hospitality

DECEMBER 22, 2024

Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Mobile Ordering 52

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more. As of 2024, over half of U.S.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Lavu

FEBRUARY 28, 2025

Plus, spotting dishes that are often ordered together lets you create combo deals or train staff to upsell, boosting both revenue and customer satisfaction. Inventory Reports Inventory reports connect your sales data with stock management, giving you a clear picture of supply levels, usage trends, and turnover rates. sbb-itb-b95d74b 4.

POS 78

POS Point of Sale Cash Management Inventory 78

Lavu

JUNE 30, 2025

A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. Enhances Order Accuracy: Directly sends orders to the kitchen, cutting mistakes by 25% and improving customer satisfaction.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Indoor Media

JANUARY 16, 2025

To-Do: Create a cohesive brand (logo, colors, messaging) across all platforms Run promotions and highlight unique menu items Ensure your website is mobile-friendly with clear menus and photos 3. Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery. It takes a team. The only way to achieve that is teamwork.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

APRIL 25, 2025

The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs. Prepare for Future Growth With digital ordering expected to hit $90.3

POS 78

POS 2025 Loyalty Program Cash Management 78

Lavu

APRIL 25, 2025

Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency. Heres a quick look at 7 key integrations every restaurant should consider: Online Ordering Systems : Centralize orders from all platforms and update inventory in real-time.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Qu

MARCH 28, 2025

Dynamic Order Routing During peak hours, traditional order management systems often create bottlenecks as multiple sales channels (drive-thru, in-store, mobile, third-party delivery) compete for kitchen resources. Edge devices process orders locally, eliminating cloud processing delays and network latency issues.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Perfect Daily Grind

JULY 4, 2025

The Chinese chain opened two stores in Greenwich Village and Chelsea, offering mobile app ordering and competitive pricing. With the new equipment, MTPak Coffee now offers a minimum order quantity of 200 pieces and a one-week turnaround time after design approval. Changes aim to simplify orders and boost barista efficiency.

Pricing 77

Pricing Café 2025 2024 77

EATER

DECEMBER 23, 2024

She told me she had been trying to figure out how to get a turkey from a food pantry; she had fallen on her hip recently, complicating existing mobility issues. The pantries order what they need from us through an online system, and we deliver. She said, Oh my God, and began crying. The USDA announced that $1.13

Food 266

Food Food Supply Food Truck Food Safety 266

Perfect Daily Grind

JULY 11, 2025

Ultimately, EUDR requires more due diligence across the supply chain, and consumers will bear the cost. lb and Vietnamese robusta dropping 16% to $1,485/tonne amid easing frost concerns and increased supply. Trump’s duty on Brazilian goods from August  risks US coffee supply, as Brazil provides about one‑third of US consumption.

2025 87

2025 Café Workshop Events 87

Restaurant Business

JUNE 11, 2025

These ads will direct back to a restaurants’ DoorDash ordering page. In the future, they could also link to a restaurants’ own website if they use DoorDash’s Storefront online ordering system, Samolis said. But some have bristled at the idea that they must now offer discounts in order to compete.

Advertising 228

Advertising Fast Casual Social Media Leadership 228

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Appeal to Mobile Gamers.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. Still, QSRs are faced with daily challenges of disrupted supply chains, new consumer habits, and constantly changing regulatory mandates at the federal, state and local level.

Technology 493

Technology Mobile Ordering Kitchen Safety Food Safety 493

Modern Restaurant Management

APRIL 13, 2022

A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent. Monitoring Supply Can Curb Waste and Loss. One way to honor this change is to make a one-time investment into a branded mobile ordering app.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Businesses can set themselves apart from competitors by supplying niche experiences. Facilitate Frequency.

Loyalty Program 508

Loyalty Program Mobile Ordering Online Ordering Customer Experience 508

Modern Restaurant Management

AUGUST 5, 2021

Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Mobile food trucks are adopting new technologies, reducing costs, and responding to change. Food Trucks Factor in the New Normal.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

DECEMBER 21, 2021

While the restaurant industry has experienced major supply chain and labor issues throughout the pandemic, it is now reaching a tipping point. While supply chain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line. Optimize the Supply Chain.

Point of Sale 491

Point of Sale Supplies Back of House Customer Experience 491

Modern Restaurant Management

APRIL 17, 2020

I own a restaurant supplies delivery service and a month ago we were faced with a warehouse full of food and perishables and massive orders that were suddenly cancelled. The community was now aware of how they could help by ordering takeout and buying gift cards. Offering Wholesale Food and Supplies to Those In Need.

Food Supply 473

Food Supply Mobile Ordering Supplies Back of House 473

Modern Restaurant Management

OCTOBER 27, 2020

We’ve seen entire states reopen and re-close in short order due to spikes in cases. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. Simple online ordering. An easy to use app. Contactless delivery.

Innovation 558

Innovation Hiring Mobile Ordering Online Ordering 558

Modern Restaurant Management

DECEMBER 14, 2021

Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022. Supply chain will continue to be bothersome for at least the first half of the year and will need to continue to monitor that.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528