Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

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2024 Customer Experience Compost Loyalty Program 184

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. Food Trucks Factor in the New Normal.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Hot Schedules

OCTOBER 5, 2021

Make Sure Your Food Suppliers are Grade-A. Like any new relationship, the beginning can be harmonious and productive, but it takes constant effort to ensure your food and beverage suppliers remain Grade-A. You have lots of choices on which companies supply your restaurant inventory, but how do you spot and manage great food suppliers?

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Food Supply Food Mobile Ordering Inventory 137

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

APRIL 17, 2020

I own a restaurant supplies delivery service and a month ago we were faced with a warehouse full of food and perishables and massive orders that were suddenly cancelled. The community was now aware of how they could help by ordering takeout and buying gift cards. Offering Wholesale Food and Supplies to Those In Need.

Food Supply 184

Food Supply Mobile Ordering Supplies Back of House 184

Cheetah

DECEMBER 20, 2021

The company is also dealing with shutdowns and fines due to lack of permits, food supply disruptions , and the enduring labor crisis. Some utilize commissary kitchens serving numerous restaurants, while others bring mobile trailers or container kitchens to parking lots. There are various operational models for ghost kitchens.

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Front of House Food Supply Back of House Fine Dining 148

Modern Restaurant Management

OCTOBER 13, 2022

While many diners understand the tough times restaurants are going through, they are also feeling their dollars stretch and want to see the value of their money reflected in the food and service they receive. By using a POS system, customers, waiters and cashiers reduce their chances of errors when entering orders.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

Modern Restaurant Management

JANUARY 6, 2023

Sweetgreen launched Green January, an opportunity for customers to jumpstart a healthy routine in the new year through real, fresh food. The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. Order type. 5 or while supplies last.

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2023 Menu Mobile Ordering Coupons 123

Modern Restaurant Management

DECEMBER 20, 2022

The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast. Here are some of their insights.

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2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

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2022 2030 Food Supply Recruiting 201

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

Modern Restaurant Management

JULY 28, 2021

The pandemic accelerated the shift from dine-in to pick-up and delivery; and while the dine-in option will resume post mass vaccination, there is certainly a new segment of users that will remain loyal to food delivery. An increase in orders necessitates an increased focus on fast delivery and accuracy. As an example, a large U.S.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

Modern Restaurant Management

DECEMBER 17, 2021

Meanwhile, food service workers are in high demand. The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Order accuracy is a pivotal part of the diner experience. Restaurateurs can’t afford to lose employees amidst the current labor shortage.

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Loyalty Program Customer Experience Mobile Ordering Customer Service 182

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 188

Food Supply Restaurant Law Email Marketing Mobile Ordering 188

Modern Restaurant Management

JANUARY 31, 2023

With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. Offer gift card promotions to customers who purchase a certain amount of food or drink duringthe Super Bowl. This can help increase sales and also encourage repeat business.

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Loyalty Program Social Media Email Marketing Online Ordering 171

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

MAY 9, 2023

There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation. A voice assistant can look through the menu and promote something that goes with the customer’s order. ” as the order is being placed.

Mobile Ordering 170

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 170

Modern Restaurant Management

SEPTEMBER 1, 2023

Using par levels based on real usage and not just a “guess” creates more accurate orders. Forecasting tools enable managers to purchase food, beverage, and supplies at the right level. Using a tool like a food waste log can help managers record sources of waste at the time it happens for analysis later.

Inventory 177

Inventory Management Management Cash Management 177

Modern Restaurant Management

JULY 25, 2023

Inventory management becomes a breeze with AI-driven tools that assist in supply chain forecasting. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps. RPI is exclusive to restaurants (excluding non-essential information about school lunches, for example).

Customer Experience 167

Customer Experience Customer Service Back of House Pricing 167

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 211

Hot Schedules

JULY 8, 2021

Day-to-day inventory decisions impact the bottom line, and with food costs on the rise, the process is another major stressor on top of numerous existing operational headaches. Errors in formulas and data entry can go uncorrected for long periods of time, resulting in a string of bad decisions and unfortunate misses: Over- or under-ordering.

Inventory 127

Inventory Management Management Food Supply 127

Modern Restaurant Management

OCTOBER 27, 2020

We’ve seen entire states reopen and re-close in short order due to spikes in cases. It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. Simple online ordering. An easy to use app. Contactless delivery.

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Innovation Hiring Mobile Ordering Kitchen Safety 221

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Do they serve just coffee or small foods as well? Rent, equipment costs, supplies, marketing, and paying staff are among the costs you'll incur when just starting. Many food businesses have gotten their start through sites like Kickstarter , Indiegogo , AngelList , GoFundMe.

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License Hiring Equipment Point of Sale 459

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. Additionally, inventory management software helps prevent food wastage by optimizing supply chains and minimizing overstocking.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Modern Restaurant Management

AUGUST 10, 2022

Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. Restaurants must keep innovating to elevate the diner experience. First-Rate Service.

Customer Experience 181

Customer Experience Online Ordering Customer Service Mobile Ordering 181

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 166

2020 Mobile Ordering Point of Sale Fast Casual 166

Perfect Daily Grind

MAY 17, 2022

And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We From the operations side, the technological advancements in online ordering have been the biggest for us,” D.J.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

FEBRUARY 2, 2022

All that said, grappling with supply chain and labor shortages and with an imperative to keep everyone safe continues to put restaurant operators in a tough position. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Go Digital.

Loyalty Program 192

Loyalty Program Online Ordering Social Media Mobile Ordering 192

Squirrel Systems

FEBRUARY 16, 2024

Consumers are increasingly aware of the environmental impact of their food choices, leading to a surge in demand for locally sourced, organic, and plant-based options. This trend extends beyond the food to include health-focused beverages, including detox juices, herbal teas, non-alcoholic spirits, and adaptogen-infused drinks.

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2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit. Kitchen operations.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

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2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 165

Technology Front of House Online Ordering Back of House 165

Cheetah

OCTOBER 26, 2020

Seven months ago, as the pandemic was threatening supply chains all over the country, we came through by filling the void and meeting the basic needs of Bay Area consumers. Now that food security has been restored, it’s time for us to refocus our resources on our core mission – helping businesses thrive. A short recap.

Small Business 78

Small Business Food Supply Mobile Ordering Supplies 78

Cheetah

NOVEMBER 4, 2021

This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans. The apps must also give restaurants a full and transparent breakdown, including tips and taxes for each order. Restaurants are customers too.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

Cheetah

APRIL 15, 2020

As our communities continue to settle into a state of lockdown, demand for popular food items and cleaning supplies still greatly outweighs available supply. Since 2016, we have been a trusted distributor of wholesale food and supplies to restaurants. Get Started with an Order. We also gave restaurant .

Mobile Ordering 78

Mobile Ordering Food Supply Food Truck Supplies 78

Cheetah

APRIL 15, 2020

As our communities continue to settle into a state of lockdown, demand for popular food items and cleaning supplies still greatly outweighs available supply. Since 2016, we have been a trusted distributor of wholesale food and supplies to restaurants. As a restaurant owner, we understand business can be tough.

Mobile Ordering 78

Mobile Ordering Food Supply Food Truck Supplies 78

Cheetah

APRIL 14, 2020

As our communities continue to settle into a state of lockdown, demand for popular food items and cleaning supplies still greatly outweighs available supply. Since 2016, we have been a trusted distributor of wholesale food and supplies to restaurants. As a restaurant owner, we understand business can be tough.

Mobile Ordering 78

Mobile Ordering Food Supply Food Truck Supplies 78