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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

2025 417
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MRM Research Roundup: Seasonal Hiring, Online Ordering and Feeding the Workplace

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. For the first part, click here and for the second part, click here.

2025 419
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How Is Inflation Affecting Restaurants?

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation. What are some best practices for restaurant owners to raise menu prices the right way? How is inflation affecting food prices?

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Why Restaurants Need an ‘Always On’ Approach to Marketing

Modern Restaurant Management

"It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting Then, layer on seasonal promotions and specials that help boost sales during slower seasons." A balanced mix of online marketing and local marketing is ideal. "Make

Marketing 471
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MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

Modern Restaurant Management

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality.

Franchise 221
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How this entrepreneur's bagel runs became a business

Restaurant Business

Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The The pandemic was in full swing, and we got really busy, like 300-400 DMs whenever we dropped a menu,” he said. It’s a point-of-sale system that allows the team to pack orders, and it’s integrated with third-party delivery partners.