Remove Loyalty Program Remove Sustainability Remove Waste
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Gen Z Wants More Than Good Food — Here’s How to Keep Them Coming Back

Modern Restaurant Management

This generation prioritizes social responsibility over traditional brand loyalty and gravitates toward integrity, sustainability, and values-driven experiences. Commit to Sustainability and Environmental Responsibility Sustainability practices not only secure long-term business success but also resonate deeply with Gen Z values.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419
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Balancing Dining Experiences with Cost-Conscious Strategies

Modern Restaurant Management

“This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro.

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Be the Change: How Snooze Prioritizes Sustainability

Modern Restaurant Management

Have you ever wondered how a restaurant chain can truly integrate sustainability into its daily operations? As we grew, we saw the opportunity to blend those passions into a single, more holistic role, one that champions our values around community and sustainability with equal heart. At Snooze, an A.M. Photos courtesy of Snooze A.M.

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Embracing the Future: Key Trends Shaping the Restaurant, Bar, and Hospitality Industry in 2025

Modern Restaurant Management

For instance, I believe loyalty programs will evolve even further from providing customized recommendations, exclusive offers, and curated experiences based on past purchases and preferences. Technological advancements will play a crucial role in achieving sustainability goals.

2025 347
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‘Great Partners Build Great Brands’

Modern Restaurant Management

For more than two decades Sam Ballas, Founder of East Coast Wings + Grill, has focused on brand building in a smart and sustainable manner. Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive.

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From Fumbling to Flourishing: Fixing Common Restaurant Marketing Errors

Modern Restaurant Management

First, AI can help personalize the customer experience by analyzing data to send tailored marketing messages, recommend menu items, and create dynamic loyalty programs that keep customers coming back. By tapping into these messages, restaurants can connect with customers and stay in tune with what they really want.

Marketing 380