Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 The restaurant industry took the brunt of the pandemic’s economic and societal impact and is now being asked to respond to the permanently changed consumer landscape. Restaurant and bar employment (as of July 2021) remains down by 1.5

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. Read the first part, here.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. We’ve studied small and midsize restaurant groups and found ten essential elements for running a successful restaurant franchise business. Your goal as a restaurant business owner is to deliver the best possible guest experience.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Diners’ main concerns about visiting restaurants again include cleanliness and safety. On the Road to Recovery. Traffic to restaurants in other markets, including the U.S.,

2020 154

2020 Guest Recovery Kitchen Safety Online Ordering 154

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. They act as a one-stop shop, offering bulk ordering and eliminating the need for restaurants to manage multiple vendors for each item.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.”

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. It’s not just young people driving sales in US. " Remarkable Resiliency. The key to the industry's recovery will be the strength of each daypart. foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

The Restaurant Times

FEBRUARY 19, 2022

high managing cost. Poor Inventory Management. A very important reason which cannot be ignored for failure and closing down of restaurants is poor inventory management. A very important reason which cannot be ignored for failure and closing down of restaurants is poor inventory management. But why do restaurants fail?

Kitchen Safety 52

Kitchen Safety Food Safety Social Media Customer Service 52

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. Why is Back of House Important?

Back of House 52

Back of House BOH Front of House FOH 52

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. The feeling of being in a transitional phase prevails among managers and industry experts. Additionally, hygiene and food safety standards are still very much on people’s minds (as they should be!),

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Apicbase

MAY 12, 2023

You will also understand that the challenge for restaurant managers and HQ is enormous. A single restaurant is already difficult to manage, let alone having dozens of locations in your portfolio. These experiences have given me great insight into how high-performing restaurant leaders manage operations. Top performers know that.

Operations 52

Operations Back of House Sustainability Front of House 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Restaurant guests who choose to dine-in will now be laser-focused on food safety.

Front of House 134

Front of House Back of House Seating Design 134

Deliverect

APRIL 1, 2020

Best safety practices for delivery. - The best thing you can do here is to close your packaging using a tamper-proof seal , strip or band, so your customer can rest assured that no one has been in contact with their meal after it left the kitchen. Try to avoid contact with the delivery couriers as much as possible.

Delivery 91

Delivery Food Online Ordering Food Safety 91

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

EATER

AUGUST 4, 2021

Chefs and bakers are struggling to figure out how to make pandemic-born mutual aid pop-ups sustainable going forward Aliza Sokolow is grateful to be working again. I had to start paying for assistants and kitchen spaces, and I all of a sudden had expenses,” said Sokolow. “I It was sort of an accidental business,” she said.

Food 98

Food Kitchen Safety Point of Sale Food Safety 98

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

OCTOBER 16, 2019

Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. The robotic kitchen runs on batteries instead of a diesel generator. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments. Ono Food Co.

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. The State of What Feeds Us. Drive-Thrus.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S.,

Hospitality 149

Hospitality Food Consumer Goods Point of Sale 149

EATER

SEPTEMBER 1, 2020

The restaurant is named Sisko’s Creole Kitchen and exists in New Orleans in the 24th century, on an Earth that has abolished prejudice, money, and hunger. In the kitchen, there is a hierarchy. The only ethical restaurant I have ever heard of is on Star Trek: Deep Space Nine.

Restaurant Law 145

Restaurant Law Food Safety Kitchen Safety Front of House 145

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

The Restaurant Times

OCTOBER 29, 2020

He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf. Santamaria London helps its clients strategically navigate the market & commercially drive footfall, traffic, engagement & ongoing sustainable operations. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Apicbase

APRIL 20, 2022

Instead, we embrace the dark side and look at the pain points and pitfalls. That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Brace yourself. Here we go. Think of them as a reality check.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.” THE FIRST NATIONAL RESTAURANT TO DELIVER BY AIR.”.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

MBB Hospitality

APRIL 25, 2019

It’s one thing to start a restaurant business , but it’s an entirely different monster to sustain it and make it grow. Some restaurants have enjoyed a boost in sales and brand recall through eating contests and other food challenges. Of course, if you can manage, push for a style overhaul. Well, we’ve got you covered!

2019 40

2019 Social Media Point of Sale Restaurant Law 40

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Social Hospitality

JULY 25, 2022

Technologies such as food delivery, ghost kitchen setups, and automated communications helped scores of restaurants remain business-worthy through the toughest times in recent history. Technology solutions also enable businesses to do better with automated inventory mapping, food preparation, and enhanced point-of-sale analytics.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153