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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

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Embracing the Future: Key Trends Shaping the Restaurant, Bar, and Hospitality Industry in 2025

Modern Restaurant Management

For instance, I believe loyalty programs will evolve even further from providing customized recommendations, exclusive offers, and curated experiences based on past purchases and preferences. For instance, smart inventory systems can help reduce waste, while energy-efficient appliances cut operational costs and carbon footprints.

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‘Great Partners Build Great Brands’

Modern Restaurant Management

Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive. Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. The second most-common use case is inventory management, 55 percent of those surveyed cite using AI in that process on a daily basis; another 25 percent say they are testing out such applications. At the same time, U.S.

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How To Use Restaurant Customer Data To Improve Your Business And Grow Sales

ChowNow

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Customer data can help you improve operations and make more informed decisions about staffing and inventory. Restaurants collect a ton of customer data.

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How to Increase Restaurant Sales: 15 Strategies That Drive Revenue

ChowNow

LTOs also help you spotlight high-margin items or move excess inventory without slashing prices across the board. Send out flows when someone places an online order, reminder emails for customers who haven’t ordered in a while, or monthly exclusive discounts to people who joined your loyalty program. Simple, easy, and automated.

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From Tools to Touchpoints: Reimagining Hospitality for 2045

Modern Restaurant Management

Looking at the decades to come, expectations will only deepen: wellness programming, ecological design, and culturally rooted hospitality will be baseline, not bonus. Wellness retreats, mental-health programming, cultural storytelling, and community-based models will drive brand loyalty.