Modern Restaurant Management

MARCH 11, 2025

What used to be a basic employee benefit plan for only full-time workers has since changed to personalized benefits such as daycare assistance and mental health programs for both full-and part-time employees. Restaurants that tell a compelling story, offer meaningful engagement, and create purpose-driven experiences earn lasting loyalty.

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Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

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Modern Restaurant Management

MARCH 11, 2022

There are several related practices that I think we’re going to see prevail as dining brands look for innovative ways to not just survive but thrive. By some estimates the mobile gaming market is expected to reach a market size of US $420 billion by 2026 – presenting a valuable co-marketing audience for QSRs.

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2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

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Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 2, 2024

Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. Moreover, implementing initiatives such as solo dining specials or loyalty programs tailored for individual diners can further incentivize solo dining experiences.

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Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs). This innovative system helps to discipline a team through an additional control that cannot be cheated.

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Mobile Ordering Cash Management Online Ordering Front of House 518

Modern Restaurant Management

OCTOBER 24, 2022

For restaurants, this presents a challenge: How can you keep attracting customers to your restaurant when consumer purse strings tighten? Restaurants wanting to invest in their gift card programs can consider adopting these strategies. Using gift cards to build brand loyalty is a proven strategy for restaurants.

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Loyalty Program Consumer Goods 2022 Customer Experience 390

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. US Foods Ghost Kitchens. US Foods Holding Corp.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

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2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 15, 2021

“Restaurateurs and chefs will need to continue to innovate in order to increase margins on takeout and delivery, but they can count on people visiting in-person instead of just virtually as restrictions subside.” Convenience is key when it comes to technological innovations, especially when appealing to younger audiences.

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The Restaurant Group

DECEMBER 1, 2024

A thoughtfully executed menu rollout ensures that every element, from flavors to presentation, aligns with your restaurant’s vision. It sets the stage for customer excitement, loyalty, and lasting buzz. Showcase Culinary Innovation – New items demonstrate your restaurant’s creativity and adaptability.

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Menu Social Media Loyalty Program Seasonal Menu 88

Modern Restaurant Management

FEBRUARY 17, 2021

Here are three key themes from the research: Consumers crave rewards – Eighty-three percent of respondents indicate they have at least one QSR app, and the top reason they cite for downloading the app is to earn loyalty rewards. ” Gift Card Sales. Paytronix Systems, Inc., percent when compared to 2019 sales. .

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2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. million over the next five years to build and sustain the program. Holsom by Yogurtland. ” Delivering Jobs.

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Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. “The D.C.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 28, 2021

The celebration continued with an announcement of nine more award categories presented than the previous year, bringing the total to twenty-one, which are all centered around the brand’s ‘Year of the Guest’ commitment. The brand’s ultimate goal is for Dickey’s to be present in every city in Japan.

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Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. .

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Franchise Franchising Fast Casual Point of Sale 508

7 Shifts

JUNE 13, 2022

Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs , and their own way to reward customers and keep them coming back. And we're talking all things customer loyalty tech. Loyalty programs benefit everybody. “I

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Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. That means consumers often gain time when they use digital-first tools such as mobile payment apps to make purchases, and this often boosts customer loyalty.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

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Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. Ensure that the delivery presentation mirrors the in-house experience. Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless.

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Marketing SEO Email Marketing Mobile Ordering 195

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. At present, 58 percent of respondents said they provide one to two hours of training per week, with most of it, 45 percent, happening shoulder-to-shoulder and another 21 percent on digital platforms.

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 Chick-Fil-A drove growth through menu innovation, but more importantly, it was one of the main characters in the much-hyped Chicken Wars saga (8.2 times and 2.8 per quarter, respectively.

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Modern Restaurant Management

SEPTEMBER 27, 2024

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. Hardee’s offered an LTO this summer, leading to a boost in loyalty among the chain’s visitors.

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Modern Restaurant Management

MARCH 16, 2020

Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. Having the comfort that comes from security measures also allows restaurants to focus more on ways to innovate. ” – The reason customers choose QSRs is in the name, they are quick.

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Mobile Ordering Online Ordering Point of Sale POS 305

Goliath Consulting

OCTOBER 4, 2023

Engage your chef to come up with innovative dishes that are exclusive to your restaurant. Limited-Time Offers Encourage repeat visits and customer loyalty by introducing limited-time offers. Introduce or revamp your loyalty program around the holidays. Highlight these specials with enticing descriptions and images.

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Marketing Loyalty Program Seasonal Menu Events 195

Modern Restaurant Management

DECEMBER 13, 2019

After nearly three years of proceedings, the General Counsel and McDonald’s USA, LLC presented a series of informal settlement agreements resolving all the alleged unfair labor practices. Ordermark Adds Head of Innovation. The Board concluded that the settlements will provide a full remedy for all alleged substantive violations.

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Mobile Ordering Catering POS Online Ordering 251

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

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Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. “I’m proud to be a part of an innovative concept like The Habit Burger Grill.

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Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. “We were always impressed with the quality and affordability of the sandwiches and when the franchise opportunity presented itself, we jumped on it. Britt and St.

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Franchise Franchising Fast Casual Point of Sale 305

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. Both Millennials (those born between 1981 and 1996) and Gen Z (1997 to 2012) value more innovative reward options. Here are a few aspects to prioritize in order to attract–and hold–their attention.

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Loyalty Program Mobile Ordering Social Media Customer Experience 40

Lavu

JUNE 13, 2025

With the rise of digital payment platforms and mobile wallets, restaurants can offer rewards programs, targeted promotions, and personalized experiences that cater to individual customers’ preferences. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies.

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2025 Cash Management Mobile Ordering Point of Sale 78

7 Shifts

JANUARY 10, 2024

CRM systems also help build customer loyalty (through an actual loyalty program, more consistent messaging, and targeted offers) and allow restaurants to personalize service and offerings at scale. So does a CRM, which helps restaurants build repeat business and customer loyalty.

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Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

CRM systems also help build customer loyalty (through an actual loyalty program, more consistent messaging, and targeted offers) and allow restaurants to personalize service and offerings at scale. So does a CRM, which helps restaurants build repeat business and customer loyalty.

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Management Management Point of Sale POS 195

MadMobile

APRIL 26, 2023

From eCommerce to CMS and even loyalty, a headless connected platform brings all these different systems and factors together to give your customers the best experience possible. As a result, customers feel more connected to the brand, leading to increased loyalty and repeat purchases.

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Mobile Ordering Loyalty Program Retail Point of Sale 98

The Restaurant Times

NOVEMBER 23, 2020

Given the present scenario, businesses that want to sustain, flourish, and earn good profit must have a strong order taking mechanism that enables customers to place orders at convenience. Choose a restaurant order taking software that seamlessly integrates digital wallet services, loyalty programs, etc.,

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