Remove Hospitality Remove Mobile Ordering Remove Point of Sale
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2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. Today’s point-of-sale systems have been outfitted with modern features, namely cashless payment systems.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. Delivery continues to set the industry benchmark with 73 percent more transactions than counter checks and kiosks, and 63 percent more transactions than mobile and drive-thru.

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MRM Research Roundup: Midyear Report Card, Cowboy Carter Boost, and the Evolving Pumpkin Craze

Modern Restaurant Management

In response to rising food costs, 56 percent of respondents said they planned to increase menu prices, down from 61 percent earlier in the year, and 18 percent said they doubled down on inventory and waste tracking, up two percentage points.

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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

How do you handle multiple tables and orders at once? What steps would you take if a customer received the wrong order? How do you maintain accuracy when taking orders for large groups? How do you handle multiple tables and orders at once? What does excellent customer service mean to you? How did you resolve it?

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

So much data is generated at every point within a restaurant, whether fast casual or fine dining. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

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How a POS System Can Increase Restaurant Profits in 2025: 5 Proven Strategies

Lavu

Mobile technology within the hospitality industry has done wonders to increase customer satisfaction and generate sales. Mobile technology within the hospitality industry has done wonders to increase customer satisfaction and generate sales. Increase sales. Here are five of the most intriguing.

POS