7 Shifts

SEPTEMBER 9, 2019

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. This does not mean that you won’t find any candidates at all; you just need to look at candidates with other types of customer service experience beyond restaurants.

Hiring 472

Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

APRIL 30, 2020

Restaurants are facing a major shift in the way they conduct business during this COVID-19 era. Typically an on-premise industry, restaurants must now adapt to ways of doing business that are off-premise, yet meet the high demands of being essential (or essential adjacent). The challenges the restaurant industry faces are multilayered.

Hiring 525

Hiring Restaurant Law Customer Service Communication 525

Modern Restaurant Management

NOVEMBER 13, 2023

" I give a lot of keynote presentations to restaurant brands, and most of them are franchises. They advise them on how to market their restaurant. Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. They give them the tools.

Franchise 520

Franchise Franchising Employee Relations Restaurant Law 520

Modern Restaurant Management

JULY 6, 2020

Let’s start with an uncontroversial premise: California’s complex, ever-changing gauntlet of employment laws is difficult for any company to navigate. Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? California employment law isn’t intuitive. Why Compliance Matters.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. History of Tipping: How did gratuity become integral to our restaurant culture?

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

Modern Restaurant Management

MAY 12, 2020

Opening a new restaurant is exciting. When you find a space that’s perfect, you want to jump in and get moving on the build-out. Pitfall #1: Signing a lease without negotiating the build-out terms. Pitfall #1: Signing a lease without negotiating the build-out terms. Will the landlord even permit your build-out plan?

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

Modern Restaurant Management

JUNE 6, 2025

Restaurants were among the hardest hit by the pandemic, and among the slowest to recover. Health and safety protocols ensuring restaurants could open safely meant the industry faced a sloping recovery from a precipitously sharp drop. Fewer people show up for interviews, and of those that do get hired many leave after just a few shifts.

Recruiting 251

Recruiting Front of House Back of House Training 251

Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. There are several reasons why new employees may be incurring more injuries: Poor hiring choices. The hiring process may be rushed, and the wrong person could be chosen for the job. Businesses may skimp on the length and depth of training programs in the rush to hire.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

SEPTEMBER 23, 2024

Operating a successful restaurant, let alone a portfolio of restaurants, is one of the most challenging businesses in the market. A restaurant’s legal counsel can be a key advisor and ally in positioning the business for growth while helping minimize risk. Date around. Choose an attorney you will enjoy working with.

Restaurant Law 390

Restaurant Law Hiring Document Customer Service 390

7 Shifts

FEBRUARY 16, 2022

But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Labor Compliance Laws. Chipotle, for example, faced a $450 million lawsuit for allegedly failing to follow NYC's fair workweek laws. Table of Contents.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Even with the recent uptick in employment, restaurants are facing a major worker shortage, and many are struggling to keep their doors fully open with limited staffing.

Restaurant Law 450

Restaurant Law Small Business Mobile Ordering Recruiting 450

Culinary Cues

JANUARY 8, 2021

Sometimes the change curve can be mapped out allowing ample time to gear up with new skills, new products, new methods of production, and a laser focused marketing strategy, while on occasion, something environmental takes place that forces a more immediate response. Such is the case in 2021.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

Modern Restaurant Management

JUNE 24, 2024

The Freelance Isn’t Free Act (FIFA) represents a significant shift in labor law, providing new protections for freelance workers across New York state. Although initially intended to take effect on May 20, that has been postponed until August 28. FIFA’s Key Ingredients: Protections for Freelance Workers Written contracts.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. However, right now many companies that need to hire seasonal employees are struggling with the clash of a tight jobs market and the rising costs of doing business. Rethink Scheduling. Add a tech solution. Be predictable.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

Culinary Cues

OCTOBER 3, 2024

The article struck a nerve with its focus on A Cook’s Kitchen Laws. What rules or laws are most significant for them and how might their commitment to them impact on those workhorse cooks, dishwashers, restaurant servers, and the like? Go out of your way to thank employees and give them a thumbs up.

Coaching 447

Coaching Restaurant Law Training Article 447

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Rid yourself of the non-essentials, get back to the basics, and work smart.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

JANUARY 28, 2021

Due to the COVID-19 pandemic, restaurant owners scrambled to adjust to new laws, procedures and safeguards. Now that most restaurants have opened their doors, they’re realizing that the landscape has changed. Restaurant owners and managers spend time out of the kitchen doing paperwork and administrative work.

Cash Management 467

Cash Management Restaurant Law Take-out Training 467

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Who Regulates Franchise Compliance Laws? Federal Law Compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. Take it one step further by diving into their lifestyle habits and spending patterns. Table of Contents. Coffee Shop Concepts. Research the Market.

License 459

License Hiring Equipment Small Business 459

Culinary Cues

MARCH 3, 2024

You were either part of this or feeling left out because you weren’t. Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. Can you tough it out? Right out of middle or high school groupism. Well, we’re not in high school anymore.

Leadership 447

Leadership Restaurant Law Social Media Sports 447

Modern Restaurant Management

OCTOBER 4, 2024

Nearly half of restaurants fail in their fifth year of business. That’s part of the price of doing business – especially when you own multiple restaurants. Location is a big reason many restaurants fail. If you do buy an existing restaurant, give it no more than two years, tops, to see positive change.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

Modern Restaurant Management

OCTOBER 15, 2019

that they must ensure proper completion of federal Form I-9 for each person they hire. Particularly for operators in the restaurant industry, who face high-volume hiring as a result of toxic turnover, it’s critically important to be diligent regarding employment eligibility to avoid penalties. Form I-9: What is it?

Restaurant Law 326

Restaurant Law Employee Relations Document Hiring 326

7 Shifts

JULY 24, 2020

This is probably the only time in your restaurant management career that you’ll be able to take actual breaks! 7shifts Marketing Team Recommends Just like marketing, people always come first in the restaurant business. 7shifts Marketing Team Recommends Just like marketing, people always come first in the restaurant business.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

NOVEMBER 26, 2019

Nearly 200,000 quick-serve restaurant establishments in the United States are not owned by the company whose name is on the building. At a glance, opening and operating a restaurant franchise seems like a near-perfect business decision. One silver lining is that these consistent franchise fees should be thought of as benefits.

Franchise 369

Franchise Franchising Restaurant Law 2015 369

7 Shifts

SEPTEMBER 2, 2021

Overtime, clocking in, rounding hours, and local regulations can make restaurant payroll a nightmare. Labor is one of the largest expenses in the industry, and mistakes can irreparably damage a restaurant's reputation and bottom line. State-Specific Time Clock Rules & Laws. Table of Contents. Salaried vs. Hourly Employees.

Restaurant Law 370

Restaurant Law Hiring Communication Take-out 370

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. ” The restaurant industry is the nation’s training ground.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Understanding the ins and outs of paying employees, observing labor laws, and complying with the tax code is critical to running a business. This restaurant payroll guide will teach you: What payroll is. And if you don’t.

2021 370

2021 Tip Distribution Restaurant Law Insurance 370

Embrace the Suck

JANUARY 20, 2021

If you’re like the majority of restaurants and bars in your market, you’ve been struggling to find staff. The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. Like 90 percent of the bar, restaurant, and nightclub problems, you are your own worst enemy. Are they breathing?

Recruiting 384

Recruiting Coaching Hiring Take-out 384

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Let's take a look at these 11 best practices for restaurant scheduling.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. All of which could occur during prolonged periods of non-operation. Train Employees to the Written Plan.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. Advice for opening a restaurant from restaurateurs 1. Hiring/staffing ?? Congrats! ??

2020 335

2020 Hiring Cash Management Education 335

7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. From managing overtime hours, to employee time off and availability, to making the right calls when it comes to who and when, scheduling takes a lot of time and mental energy. Still on the fence? Making and sending the schedule last minute.

Restaurant Law 370

Restaurant Law Point of Sale Back of House Front of House 370

Modern Restaurant Management

FEBRUARY 15, 2021

This an excerpt from Bruce Nelson's Restaurant Management: the Myth, the Magic, the Math. “The laws of nature are but the mathematical thoughts of God.” ” I have come to understand that a lot of people get into the restaurant business under the same notion. Part Three – The Math. Oh yes, the math.

Management 448

Management Management Point of Sale Seasonal Menu 448

7 Shifts

FEBRUARY 14, 2022

Predictive Scheduling has become a hot topic in the restaurant industry. This guide is designed to help you stay in front of Predictive Scheduling changes and make sure your restaurant is fully compliant. Good faith” hours estimates for new hires. cities have put Predictive Scheduling laws into effect: Berkeley, California.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370