Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. They are the epicenters of culture, conviviality, and creativity.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

FEBRUARY 15, 2022

Not only do they need to be aware of challenges that kitchen staff are facing and adapt accordingly, they are also the main point of guest interaction for on-premise dining. Digital Ordering to Eliminate Friction Points for Cashiers. At full-service restaurants, servers are responsible for crucial tasks.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 191

Point of Sale POS Download Loyalty Program 191

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 Safety concerns.

Recruiting 71

Recruiting 2021 Management Management 71

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks? .

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What is the kitchen’s work culture like? This may become more apparent during a trial shift.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching. Onboarding your staff efficiently.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. If it gets the job done, why change it, right?

Management 284

Management Management 2019 Employee Relations 284

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Human resources and payroll overview.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Apicbase

JUNE 20, 2022

Before we talk about franchisees’ hiring and retention process, here’s a definition and a brief introduction to the role that franchisees play in your restaurant business. They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Restaurant365

JANUARY 7, 2020

Tips for Hiring Millennials. Keeping these values in mind can help you have productive conversations with potential hires and new team members. Millennials do tend to be more interested in prioritizing a healthy work-life balance, so emphasizing any flexibility in shifts or workloads can be a benefit to your hiring.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 21, 2023

With responsible on-demand pay, employers can give all employees more control over their financial wellness and simultaneously reduce the pressure on payroll professionals caused by increased turnover and new hires. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 120

2023 2024 Insurance Employee Relations 120

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Restaurant365

SEPTEMBER 21, 2021

For example, sales forecasting is a powerful restaurant management tool that can pull historical sales information from a point-of-sale system to project sales for a comparable period. With sales forecast data in hand, managers can design schedules that match labor to sales, optimizing labor hour spend.

Point of Sale 60

Point of Sale Recruiting Hiring Fast Casual 60

Perfect Daily Grind

JANUARY 23, 2020

When you’re looking to hire baristas, you’ll want them to stick around if they can do the job and are a good fit for your company. Here’s how to retain the baristas you hire, and keep them from leaving. You might also like How to Design an Effective Barista Training Programme. Hiring For Skill Versus Fit.

Café 148

Café Hiring Training Customer Service 148

7 Shifts

SEPTEMBER 3, 2019

Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. The point is, long gone are the days of restaurants as high-pressure workplaces where only the most hardened souls survive. First a good restaurant culture reduces the costs associated with high turnover.

Sports 284

Sports Training Fine Dining 2017 284

Modern Restaurant Management

AUGUST 5, 2020

The restaurant industry is starting to see a glimmer of hope when it comes to hiring. million jobs were added to the economy in May, and data collected by DailyPay shows that the quick service restaurant (QSR) industry saw a 32 percent increase in hiring over the past month (May 18 to July 12). How can employers attract workers?

Recruiting 123

Recruiting Hiring Point of Sale Food Supply 123

Sling

MARCH 15, 2024

By doing so, you can get a head start on any training or recruiting you’ll have to do to meet future needs required to grow your business. In this article, we’ll tell you what workforce forecasting is and how it benefits your company. Then we’ll walk you through how to implement your own workforce forecasting plan.

Management 78

Management Management Employee Relations Recruiting 78

Hot Schedules

MAY 18, 2021

F or Star Wars fans across the galaxy (at least those who use the Gregorian calendar), May the Fourth was a rallying point to commemorate the beloved franchise. The Fourth Awakens For Star Wars fans across the galaxy (at least those who use the Gregorian calendar), May the Fourth was a rallying point to commemorate the beloved franchise.

Franchise 148

Franchise Franchising Employee Relations Point of Sale 148

7 Shifts

NOVEMBER 19, 2019

As a percentage of sales, restaurant labor cost percentage is the amount spent on all labor-related costs compared to your gross sales in a specific time period. Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales. What is Restaurant Labor Cost Percentage?

Management 253

Management Management Employee Relations Restaurant Law 253

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Recently, hoteliers have trended toward using gig workers to temporarily fill the hiring scarcity, a move that provides temporary stability but creates its own challenges.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Here’s an overview of what’s available.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant365

AUGUST 21, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Human resources and payroll overview.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Go Hire- Restaurants

MAY 14, 2024

Jess shared insights from her extensive experience and discussed the growing importance of TikTok recruiting videos. link] The Power of Recruitment Videos Jess emphasizes the importance of creating a recruitment video for building relationships and targeting job seekers. Why is TikTok becoming a worthwhile tool for recruitment?

Recruiting 64

Recruiting Hiring Certification 2007 64

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. What is restaurant employee turnover? Average restaurant employee turnover. Cost savings of employee retention.

Technology 88

Technology Hiring Communication Tip Distribution 88

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. A drop in employee retention & difficulty in hiring. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Recently, hoteliers have trended toward using gig workers to temporarily fill the hiring scarcity, a move that provides temporary stability but creates its own challenges.

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Restaurant365

JUNE 15, 2021

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. The variance between the two represents lost profit because of wasted inventory or mistakes, and it gives you a starting point for addressing the root causes of food cost inefficiencies. Want to know more about FOH data?

BOH 78

BOH FOH Point of Sale Back of House 78

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Perfect Daily Grind

FEBRUARY 10, 2023

points, were purchased by Canasto Coffee Co. Mon, 6 Feb Washed & honey processed Bolivian Gesha receives highest bid of US $136.75/lb lb at Los Rodriguez Collection No. 1 Private Auction. More than 22lbs of the coffee, which scored 89.07 and VeiserCoffeeRoasters for a total of US $3,015.34.

2023 122

2023 Pricing White Paper 2022 122

Lavu

MARCH 30, 2020

This should be covered when new employees are hired, and regular updates should be made via staff meetings. If a restaurant doesn’t have clearly defined, measurable goals for service and sales – then it’s hard to keep everyone on the same page. Encourage Camaraderie Through Informal Social Events.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Modern Restaurant Management

DECEMBER 31, 2019

Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. In FAT Brands restaurants in particular, our franchisees who have ghost kitchens see an additional 10-20 percent in sales each week. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Restaurant365

FEBRUARY 4, 2021

Your labor cost is one of your biggest expenses, but it can be difficult to track, since sales and labor needs may fluctuate by the day, week, and quarter. Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). How to calculate labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78