Modern Restaurant Management

JUNE 26, 2025

That’s where scenario training comes in. A regular’s order takes too long, and the table is visibly irritated. Create moments in training when your leads have to wrestle with these choices. Ask another to guide a new hire through their first three shifts and provide feedback. Do you comp the meal? Start small.

Training 221

Training Coaching Operations Management 221

Modern Restaurant Management

JANUARY 23, 2025

Here are a few delegation ideas: Assign a team member to manage inventory, like tracking stock levels, placing orders, and ensuring proper storage. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions. This takes some work off your plate and empowers others to take on more responsibility.

Operations 395

Operations Workshop Sustainability Inventory 395

7 Shifts

NOVEMBER 15, 2024

As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. They may train staff to double-check bills before presenting them to customers or implement digital billing systems that reduce human error.

Bar 195

Bar Management Management Hiring 195

Modern Restaurant Management

JULY 24, 2025

From taking orders to coordinating back-of-house operations, every moment counts. Small Internal Changes, Big Customer Impact When operational tools are simplified, the process of onboarding and training new employees becomes easier. This creates a smoother transition for new hires and reduces frustration for team members.

Communication 251

Communication Customer Service Front of House Back of House 251

7 Shifts

NOVEMBER 25, 2024

However, productivity is more easily trained than managed. Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

MAY 9, 2025

Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. Orders get sent directly to the kitchen in real time, payments happen at the table, and servers can cover more ground without missing a beat. Let guests order that second round when they’re ready.

Outdoor 251

Outdoor Mobile Ordering Loyalty Program Fast Casual 251

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. Can you provide an example of how you’ve improved employee performance through training? What interview questions do you ask when hiring new restaurant employees? Can you provide an example of how you’ve improved employee performance through training?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. They appreciate restaurants that use AI and data analytics to anticipate their needs, remember their preferences, and offer seamless ordering processes.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

EATER

APRIL 30, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. With COVID-19, people were very generous with how they tipped and how they ordered. On delivery When it was a pop-up, I did my own routing; I hired my own drivers. Subscribe now for more stories like this.

Serving 265

Serving Fine Dining Employee Relations 2025 265

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Goliath Consulting

APRIL 18, 2025

Service is about accuracy and efficiencytaking an order, delivering food, clearing a table. Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. Hospitality is how you make someone feel during that process.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

ChowNow

FEBRUARY 28, 2025

Each system has its own tablet, order flow, and set of requirements, making it difficult to keep up with operations smoothly. Each platformUber Eats, GrubHub, DoorDashrequires its own tablet, login, and order management system. Order management issues. Staff training and inconsistent efficiency.

Delivery 195

Delivery Online Ordering Customer Service POS 195

ChowNow

MARCH 14, 2025

Restaurant operations management is the art and science of keeping a restaurant running smoothly, creating order in a naturally chaotic environment. The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes.

Operations 195

Operations Management Management Front of House 195

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Hire the Right People and Train Them Well Finding top talent is like casting a winning team.

Management 148

Management Management Seasonal Menu Cash Management 148

The Rail

JUNE 11, 2025

From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Don’t rush the hiring process.

Management 147

Management Management Equipment Hiring 147

ChowNow

MAY 2, 2025

Before you do anything like sign a lease or hire your wait staff, take the time to do real market research. Many restaurants struggle not because of the concept, but because of inefficient workflows, lack of training, and day-to-day disorganization. Who are your customers ? What kind of experience are they looking for?

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

SpotOn

JUNE 17, 2025

An online ordering system is table stakes for every restaurant these days. But if you're still on the fence about implementing online food ordering software at your establishment, take a look at some of the latest stats from the National Restaurant's Association's 2025 State of the Restaurant Industry Report.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

ChowNow

APRIL 15, 2025

In the restaurant business, operating costs are the day-to-day expenses required to keep your doors open and your kitchen firingeverything from rent to payroll to the packaging your to-go orders go out in. If youre pushing out more orders, getting more ingredients, and staffing more servers, these costs will reflect that.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

APRIL 4, 2025

“Now, you will be able to come inside of any of our four locations and get your food fresh to order with great flavor, amazing taste and superior customer service.” Of course, you can’t control how people act these days, but you should try your best to hire people that want to work and take pride in doing a great service.

Social Media 221

Social Media Customer Service Customer Experience Influencer 221

The Rail

MARCH 14, 2025

Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests. Cultural Diversity Hiring a diverse staff can bring a range of cultural backgrounds to your restaurant. Therefore, ensure that you hire without bias while considering cultural diversity.

Restaurant Law 130

Restaurant Law Hiring Customer Experience License 130

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Have you wondered about the possibilities of training new hires without the risks and costs of a normal training session?

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Perfect Daily Grind

JUNE 13, 2025

JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. Areas harvested expanded to 790,000 ha following the stumping of 450,000 ha of ageing trees, which boosted yields to 0.88 t/ha, in addition to seedling distribution and training initiatives. million bags, as exports rise 11%.

2025 158

2025 Point of Sale Café 2024 158

Lavu

JULY 18, 2025

Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Here are five key features that can help: Mobile Ordering : Speeds up order placement by letting customers order via their smartphones. Staff training is equally important.

POS 60

POS Mobile Ordering Communication Customer Service 60

SpotOn

DECEMBER 11, 2024

Like many successful restaurant brands, fast casual restaurants offer online ordering, delivery, and custom-branded apps, using these tools to grow and connect with their customer base. Online ordering and to-go operation Online ordering is an increasingly popular option for customers. As with any restaurant, consistency is key.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Lavu

JULY 4, 2025

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. POS systems are where you place food and drink orders and send them to the back of the house. Without a POS system, your waitstaff has to constantly run to the kitchen to place orders.

POS 78

POS 2025 Front of House Back of House 78

The Restaurant Group

MAY 3, 2025

Definition and Importance Picture this: you spend weeks training a new server, and just when theyre finally getting the hang of things, bam! High staff attrition destroys service quality and leaves customers feeling like just another order number. Hiring International Workers Think outside the box! Kills the vibe, right?

Cash Management 78

Cash Management Loyalty Program Recruiting Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

JUNE 6, 2025

Training and development opportunities to help employees improve their skills and become more efficient in their roles. Additionally, implementing proper portion control and training your staff to minimize waste can help improve costs. Employee referral bonuses for recommending cost-effective suppliers or vendors.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Lavu

APRIL 25, 2025

The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs. Prepare for Future Growth With digital ordering expected to hit $90.3

POS 78

POS 2025 Loyalty Program Cash Management 78

Lavu

JUNE 26, 2025

Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved. For you to successfully manage accounting in your restaurant, you may consider hiring a restaurant accountant or investing in restaurant accounting software. So, what is restaurant accounting? Your accountant.

2025 113

2025 Cash Management Point of Sale POS 113

Lavu

JULY 25, 2025

Here’s how it helps: Eliminates Manual Data Errors: Automates order processing and tax calculations , reducing human mistakes. Syncs Inventory with Sales: Tracks stock in real-time to prevent waste and over-ordering. Smart POS systems address this by automating order processing and real-time data entry.

POS 60

POS Audits Inventory Point of Sale 60

Paper Chase Accountancy

JUNE 30, 2025

From the fundamentals of bookkeeping to hiring the suitable professionals, we’ll explore the necessary steps in the process. Hiring professionals with expertise in hospitality accounting can provide tailored services, navigate industry complexities, and manage complex tax structures. Let’s proceed to uncover that secret.

Bar 93

Bar Cash Management Hotels Inventory 93

Clover - Restaurants

JUNE 30, 2025

However, here are a few benchmarks: Quick-service restaurants tend to hover around 17% , due to high order turnover, automation, and relatively inexpensive ingredients. This included not only receipts from tableside sales, but also from any takeout orders. What is a reasonable average profit margin?

Employee Relations 52

Employee Relations Seasonal Menu Online Ordering Loyalty Program 52

Lavu

MAY 30, 2025

For example, you might realize you have too many bartenders on staff and can train the servers to handle the more straightforward bar needs, like pouring wine or opening beer bottles. There are several easy ways to improve restaurant turnover rates, yet its essential to know if there are certain servers that need extra training.

2025 78

2025 FOH Point of Sale BOH 78

Paper Chase Accountancy

JULY 25, 2025

Benefits of Outsourced Accounting Services in Hospitality and Leisure Cost Efficiency: Hiring a full in-house accounting team, especially with specialized hospitality expertise, can be expensive. This frees up internal staff to: Focus on customer service and staff training. Analyze operational efficiencies on the floor.

Hospitality 52

Hospitality Cash Management Tip Distribution Seasonal Menu 52

EATER

MARCH 12, 2025

After opening their cocktail lounge in July 2019, they had to pivot to making to-order to-go cocktails (Idahos liquor laws forbid premade or batched cocktails), catering outdoor events, leading Zoom cocktail classes, and eventually, slowly letting people back in a table at a time. Theres no way around that.

2025 211

2025 Back of House Front of House Kitchen Safety 211