7 Shifts

JANUARY 14, 2020

Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. Here’s how to develop your program thoughtfully for optimal results: 1. Why does turnover matter so much?

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Loyalty Program Front of House Back of House Customer Experience 367

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. This fairness fosters trust and loyalty among staff members. Training programs and clear career paths are important motivators. Effective Leadership : Good leadership is vital.

Technology 90

Technology Management Management Restaurant Law 90

Clover - Restaurants

JUNE 6, 2024

These employees are generally entrusted to mitigate customer complaints, create shift schedules, handle cash drawers and bank deposits, help employees navigate interpersonal conflicts, and even hire employees on behalf of ownership. Decide what restaurant leadership roles you need Do you need a refreshed bar program?

Leadership 52

Leadership Front of House Back of House Cash Management 52

Modern Restaurant Management

NOVEMBER 30, 2023

Optimizing Staff Allocation With 62 percent percent of restaurant operators struggling to hire enough employees to meet customer demand, today’s restaurant sector demands smart staffing strategies. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

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POS Operations Loyalty Program Seasonal Menu 122

Culinary Cues

AUGUST 28, 2020

Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. Work at it, train for it, stand behind it, and make a difference. INVEST IN TRAINING. This is not the time to cut back on training. HOSPITALITY FIRST. How do you make it come alive with hospitality?

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Social Media Communication Loyalty Program Training 436

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. AI is a program developed by humans to respond to a set of instructions under specific environments. AI-based robots cook your food and deliver meals on time without missing a beat.

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Front of House Mobile Ordering Loyalty Program Back of House 209

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #20: Make customer service training a top priority.

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Leadership Customer Service Loyalty Program Customer Experience 221

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? How to Hire New Staff. Let’s discuss. . Challenges In Maintaining Restaurant Staff.

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Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Additionally, they help managers or owners determine whether they need to hire more or less staff to accommodate business needs.

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Point of Sale POS Download Loyalty Program 195

Cheetah

JUNE 25, 2021

The problem is not just with hiring. Hire less people. Another way to hire less kitchen staff and retain existing workers is by making prep time more efficient. You could afford to hire less cooks if they could get more work done in less time. >>> Another way to go is to invest in employee training.

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Front of House Back of House Guest Recovery Hiring 147

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. Don’t just give them a thanks or a high five.

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Management Management Back of House Customer Service 166

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. Credit: Getty Images.

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Hospitality Loyalty Program Communication Training 78

Open for Business

NOVEMBER 21, 2022

It can sync with a loyalty program. Hiring tool. There’s no doubt about it: Recruitment and hiring are taking more time, resources, and energy these days. But there is help—OpenTable has partnered with Indeed and Culinary Agents to create a hiring guide packed with tips and tools to help find the talent you need.

Technology 147

Technology Front of House Back of House Online Ordering 147

SpotOn

MARCH 5, 2024

Dieu and her younger brother run the business side of the restaurant—the tedious permits, staff training, and monthly bills. Dieu's father fixed up the restaurant, and her brother used his customer service expertise to hire and train their team. They leave the fun to their parents.

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Email Marketing Loyalty Program Online Ordering Front of House 52

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

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2023 Loyalty Program Mobile Ordering Customer Experience 195

Restaurant365

JANUARY 7, 2020

Tips for Hiring Millennials. Keeping these values in mind can help you have productive conversations with potential hires and new team members. Millennials do tend to be more interested in prioritizing a healthy work-life balance, so emphasizing any flexibility in shifts or workloads can be a benefit to your hiring.

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Mobile Ordering Employee Relations Hiring Point of Sale 120

Sling

MARCH 21, 2021

It doesn’t matter if your business owns one vehicle or 100, a robust administration program will keep those assets in good condition and performing longer than they would otherwise. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow.

Management 78

Management Management Loyalty Program Hiring 78

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

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Article 2023 2022 2021 78

Sling

OCTOBER 9, 2020

Primary responsibilities of the human resources (HR) department include: Recruiting Hiring Onboarding Training Compliance Retaining. As a whole, staffing typically involves the recruitment, hiring , and onboarding of new employees. 7) On-The-Job Training. And on-the-job training isn’t just restricted to new employees.

Management 78

Management Management Loyalty Program Recruiting 78

Sling

JULY 24, 2023

3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips. 4) Spiffy Spiffy aims to modernize staff training for restaurant and retail businesses.

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2023 Management Management Tip Distribution 78

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty.

Technology 222

Technology Tip Distribution Front of House Loyalty Program 222

Lavu

NOVEMBER 18, 2022

Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria. Outline a plan to create a customer database or loyalty program that will bring existing customers back again. How can you get more people in your community to recognize your business?

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Loyalty Program Download Document Point of Sale 78

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Clover - Restaurants

APRIL 25, 2024

In fact, we’ll tell you why sharing your secret sauce can even be a key to customer loyalty. To serve as training: Using detailed recipe cards help new hires avoid making errors and gain confidence more quickly. They can be traced all the way back to Ancient Greece and Rome.

Design 52

Design Loyalty Program Social Media Allergens 52

Modern Restaurant Management

DECEMBER 17, 2021

Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue. Provide training, technical support, and additional resources for employees to ensure all workers are set up for success.

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Loyalty Program Customer Experience Mobile Ordering Customer Service 187

The Restaurant Times

AUGUST 26, 2022

It should be easy to use because a system requiring extensive training might lead to frustration for the employees. It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc. It should be easy to use and not take hours to train staff.

2022 69

2022 Management Management Loyalty Program 69

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Your human resources department should function as a way to separate the wheat from the chaff, so to speak, so that your company hires the right employee for the job.

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Employee Relations Hiring Loyalty Program Recruiting 78

Harbor Touch

MAY 15, 2018

There may not be a way to make restaurant work more predictable, but there are ways to lessen the stress on workers and build employee loyalty at the same time. Another restaurant group started an employee assistance program when a staff member experienced a family tragedy. Who could implement them or train other staff?

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Loyalty Program POS Back of House Customer Service 97

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Train your employees on how to properly handle curbside orders and take payment. Loyalty Programs. Avoid fragile things that can break or melt during transport.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

The Restaurant Times

MAY 26, 2023

He later attended the Masters of International Studies Program at the University of South Carolina. Trust in Your Team: Hiring talented individuals and empowering them to shine is crucial in the restaurant industry. Mesches highlights the need to embrace change and innovation to stay relevant and meet evolving consumer preferences.

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Loyalty Program Franchise Franchising Customer Service 52

Restaurant Engine

JUNE 23, 2021

Train your staff well so you don’t incur high delivery driver churn rates. When you have to train new staff on an ongoing basis, that is a costly expense. To do this, concentrate on your employees’ pay and training rates. If you hire the right people who are a good fit for your company culture, they will stick around longer.

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Delivery Online Ordering Loyalty Program Customer Service 80

Cheetah

SEPTEMBER 30, 2021

Bloomberg reported that American meat factories are incentivizing new hires with Apple gadgets after 60 days of employment. Increasing menu prices will allow restaurants to hire and retain staff by offering higher wages and more comprehensive benefits. Communicate with customers – Price increases are inevitable. Need Support?

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Food Supply Supplies Pricing Food 148

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. Stay tuned for 7shifts’ very own relief program!

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Social Media Restaurant Law Employee Relations Communication 312

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right? ” Mary is 100% right.

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Loyalty Program Email Marketing Social Media Customer Service 52

The Restaurant Times

DECEMBER 20, 2021

Only after the EIN registration can you officially hire staff for the bar. Hire Staff. You need to hire staff that is creative, motivated, and excited about their job, especially the bartenders. Further, the bar staff should be trained well to delight the customers. Liquor License. Promote The Bar.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

Restaurant Engine

AUGUST 9, 2023

Here are a few suggestions: Hire the best team you can. Provide ongoing training, especially in customer service. This is where your customer service training really shines. By thoroughly training your staff and keeping that high morale we mentioned, your restaurant is sure to receive high marks for consistency.

Compost 52

Compost Recycling Website Management Employee Relations 52

Restaurant365

JULY 8, 2021

If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining. Hire to Meet Pent-up Demand for On-premise Dining. If you are significantly scaling up on-premise dining, hiring is a priority. Track Your Labor Costs.

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Point of Sale FOH Fine Dining Online Ordering 78