Remove Hiring Remove Loyalty Program Remove Recruiting Remove Training
article thumbnail

To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

article thumbnail

8 Ways to Navigate The Restaurant Staff Shortage

Lavu

million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.

article thumbnail

Developing a Long-Term Hiring Strategy for Your Restaurant Group

Restaurant365

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78
article thumbnail

Restaurant Recruiting, Staffing, & Turnover Trends: What You Need to Know About Managing Restaurant Staff in 2021

Black Box Intelligence

A competitive hiring landscape. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

article thumbnail

The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #20: Make customer service training a top priority.

article thumbnail

How To Hire And Retain Restaurant Staff In 2022

The Restaurant Times

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? How to Hire New Staff. Let’s discuss. . Challenges In Maintaining Restaurant Staff.

Hiring 52