Modern Restaurant Management

APRIL 27, 2020

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. PayByPhone will support the global nonprofit organization World Central Kitchen's COVID-19 relief response.

Webinar 183

Webinar Loyalty Program Online Ordering Social Media 183

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 201

Franchise Franchising 2020 2021 201

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

Mobile Ordering 162

Mobile Ordering Certification Loyalty Program Kitchen Safety 162

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

The Restaurant Times

OCTOBER 29, 2020

Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic. These safety measures are also essential to retain customer trust. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost. Restaurants would be repurposed as community kitchens, offering affordable meals to-go.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 209

Food Safety Mobile Ordering Online Ordering Kitchen Safety 209

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales.

Guest Recovery 214

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 214

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Aramark Creates Safety Plans. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. .

Food Safety 174

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 174

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. Most Important safety initiatives. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Incentivize guests to choose your restaurant.

2020 188

2020 Mobile Ordering Guest Recovery Customer Service 188

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

Mobile Ordering 145

Mobile Ordering Kitchen Safety Online Ordering Coaching 145

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 193

2020 Franchise Franchising Food Order 193

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. White Castle Flips for Flippy.

Online Ordering 142

Online Ordering Customer Service Seasonal Menu Food Order 142

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Bill Angott was named President and Chief Executive Officer of TSFR in 2009. SevenRooms Partners with TheFork.

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

MAY 19, 2020

Restaurants bring groups of people and that traffic often brings safety. While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. Restaurants must build trust, communicate safety and clearly establish value. Your restaurant brand is the promise you make to your guests.

Guest Recovery 188

Guest Recovery Kitchen Safety Food Safety Email Marketing 188

Modern Restaurant Management

AUGUST 25, 2020

Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Energy impact can be minimized with the use of energy recovery devices. Giving consumers control through their own mobile devices will be vital to success.

Design 211

Design Guest Recovery Consumer Goods Fine Dining 211

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry.

2020 159

2020 Mobile Ordering Online Ordering Merchandise 159

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 160

Fast Casual Casual Menu Mobile Ordering 160

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” Deciding to close your doors: Whatever you decide, make sure all employees understand the steps you are taking to ensure top safety and health standards. Its new Business Dining 2.0

Mobile Ordering 191

Mobile Ordering Restaurant Law Seating Customer Service 191

Modern Restaurant Management

MARCH 19, 2021

SevenRooms compared the amount of money that could be saved by shifting a percentage of online orders to a direct ordering solution to offset the real costs associated with operating a restaurant, revealing the following: Consider a high-end Italian restaurant in New York (think: Luca, Bar Primi or Marea). hour in NY).

2021 135

2021 Point of Sale Fast Casual Delivery 135

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. 2020 has certainly been a year like no other for the industry. Here are our top 5 food and restaurant trend predictions for 2021 and beyond.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media.

Tip Distribution 169

Tip Distribution Healthcare Hospitality Food Supply 169

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 144

Allergens Kitchen Safety Guest Recovery Customer Service 144

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

FEBRUARY 14, 2020

Funds will be raised for the Foundation via system-wide events, online donations, and promotions such as the “Game On Burger.” Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. ” For every burger sold, $0.50

Back of House 130

Back of House Hotels Leadership Design 130

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 153

2021 Loyalty Program Mobile Ordering Consumer Goods 153

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. Independent restaurant owners can visit usfoods.com/reopen to order a free reopening kit through June 19, 2020. PPP Goes Flexible. President Trump signed H.R.7010 US Foods Holding Corp.

Guest Recovery 153

Guest Recovery Food Safety Employee Relations Mobile Ordering 153

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. Consumers simply order through the mobile app and pick up the next day from one of Cheetah’s designated drive through locations.

Guest Recovery 121

Guest Recovery Food Safety Loyalty Program Point of Sale 121