Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. You are writing for restaurant owners and trainers who are just starting with ChatGPT.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

Management 370

Management Management Document Hiring 370

7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. Table of Contents.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. It's bad morale if you bring someone in who isn't very good, doesn't know what they're doing,” says Kelly Phillips, Founder of Destination Unknown Restaurants. “Take better care of your staff.” We’ve all heard it. Because I don't wanna hire the wrong people.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

FEBRUARY 28, 2020

So they decided to open their own restaurant hangout spot. So they decided to open their own restaurant hangout spot. One that reflected each of the owners and their idea of the perfect restaurant to relax, socialize, and eat. Hyperion Public started as the dream of two dads—John Speaks and Paddy Aubrey. I worked my way up.

Restaurant Law 259

Restaurant Law Sports Events Front of House 259

Modern Restaurant Management

DECEMBER 8, 2023

being utilized currently in the restaurant industry? From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. While front-of-house A.I. in back-of-house restaurant operations as well. How is A.I.

Front of House 117

Front of House Back of House Employee Relations Supplies 117

7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. Restaurant servers understand work-induced dreams all too well. Waitmare” is a portmanteau that combines the words “waiter” and “nightmare” to describe the bad dreams that servers have about working in a restaurant. What’s behind these sleep-disturbing dreams?

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. There are many ways to do this, and making the right choice for your restaurant is paramount to your success.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Open for Business

MARCH 1, 2023

In a survey of restaurant workers, 76% said that they’d leave a restaurant because of low wages and 78% said the most important thing a restaurant can do to encourage them to stay is paying a “full, stable, livable” wage. What is the minimum wage for restaurant workers? Rising wages reflect this pressure.

2023 78

2023 Restaurant Law Front of House Cash Management 78

Open for Business

DECEMBER 18, 2023

Here, we’ve put together a complete guide on implementing an effective Angel Shots protocol, from staff training to legal considerations. However, bars and restaurants can name their drinks whatever they want depending on their specific menus, as long as it helps staff respond correctly. What is an Angel Shot drink?

Transportation 78

Transportation Front of House Education Kitchen Safety 78

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. As your restaurant reopens with social distancing requirements and capacity restrictions, it’s wise to consider handling delivery in-house to avoid third-party delivery fees and create work for existing employees. How much dine-in sales should I expect?

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Sling

AUGUST 9, 2023

A Practical Guide February 2023 55 Restaurant Marketing Tips To Win Your Market February 2023 How To Choose The Best Payroll Software For Your Business January 2023 35 Creative Food Truck Ideas for Your Next Business Venture January 2023 What Is a Bistro and How Does It Differ From Other Restaurants?

Article 78

Article 2023 2022 2021 78

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. and provinces in Canada) have already increased their restaurant minimum wage and tipped minimum wage in the past few years. Will the Rising Restaurant Minimum Wage Affect Me? In the U.S.,

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. The result of all that effort can be a successful restaurant that runs well even when you’re not there. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Restaurant365

FEBRUARY 4, 2021

Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. However, if there’s one thing that will have a huge effect on all future business trends, it is new labor wage laws.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. With this guide, we walk you through the key steps to turn your restaurant dream into a successful reality. It’s equally important to study your competition.

License 78

License Email Marketing Seasonal Menu Front of House 78

Open for Business

FEBRUARY 29, 2024

How to Deal with Legal Regulations Affecting Your New Restaurant There’s no universal checklist for all of the necessary licenses, permits, inspections, postings, and signage for your new restaurant. These requirements vary greatly between states, cities, restaurant types, and even counties and neighborhoods.

License 78

License Certification Kitchen Safety Food Safety 78

Restaurant365

OCTOBER 30, 2020

In a restaurant, there’s always something that needs to be done. Maybe it’s organizing the walk-in, folding the napkins for the front of the house, or reworking the menus. As a restaurant owner or manager, sometimes you may need to jump in to help keep business running smoothly.

Operations 78

Operations Management Management Inventory 78

Restaurant365

MARCH 3, 2020

Your restaurant labor cost and labor percentage are two of the most essential business metrics to track, especially as minimum wages rise around the country. Labor is one of the biggest expenses for a restaurant. The methods for controlling restaurant labor costs vary by the type of restaurant.

Point of Sale 99

Point of Sale Front of House Fine Dining Back of House 99

EATER

JUNE 9, 2021

Restaurants, which were among the first targets of local shutdowns and where countless workers have lost livelihoods and lives in this pandemic, have been the locus of our anxieties from the beginning. Some restaurant operators , workers, and diners are opting into the latter category by relying on a small vaccine pin.

Front of House 109

Front of House Merchandise Back of House Point of Sale 109

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? Restaurants use a lot of cleaning products to reduce the chances of biological cross-contamination. By Contaminant.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

EATER

APRIL 27, 2021

Saru Jayamaran says workers are “being asked to do so much more for so much less” As restaurants around the country rush to staff up to meet the increased demand from customers, owners are finding it increasingly difficult to fill all their open roles. One factor is simply the onslaught of new positions.

Front of House 109

Front of House Back of House Insurance Point of Sale 109

The Restaurant Times

AUGUST 27, 2022

Barbacks, like bussers, play a more behind-the-scenes function at the front of the house and are critical to the bar’s profitability. . Restaurant owners should note that barbacks must be legally permitted to work in a bar where alcoholic drinks are offered and consumed. What Is A Barback?

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Lavu

JANUARY 21, 2020

Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them. Opening a restaurant may have been your dream, but keeping everything intact is crucial to running a successful business.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Let’s get started! Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52

OpenTable

JULY 8, 2022

The business structure choose will affect the following aspects of a restaurant: The amount of taxes you will pay. The extent to which you and your partners/investors are held personally responsible for debt incurred by your restaurant (liability). The amount of flexibility you have if you sell or transfer the business. Partnerships.

Back of House 52

Back of House Front of House Restaurant Law Fine Dining 52

Touch Bistro

MAY 26, 2021

Dad is king for a day, which means millions of families will be on the hunt for Father’s Day restaurant specials to mark the special occasion. That’s where your restaurant comes in. For restaurants, Father’s Day is a lucrative holiday. Let’s give dad a Father’s Day experience to taco ‘bout. Let the dad jokes begin!).

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Let's take a look at these 11 best practices for restaurant scheduling.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

7 Shifts

MAY 2, 2023

After Katie Button's flagship restaurant, Cúrate, closed during the pandemic shutdowns, she saw an opportunity. But first, Katie shared with us her unique path through the restaurant business. "I So, when I dropped out of a PhD program I was supposed to start and that's when I started working in restaurants.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

The Food Corridor

MARCH 27, 2023

These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. It offers certain advantages over offering delivery from a traditional brick-and-mortar restaurant. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126