Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

MAY 15, 2023

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. For restaurants, payroll includes hour wages as well as tips, which must be taken into account. Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? And if you don't.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Restaurant Waiters and Bar Staff Applying for a Job Their concerns about pay and work hours can be somewhat different due to the nature of their roles, often including tips and more direct interaction with customers. How are tips distributed among front-of-house and kitchen staff?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

NOVEMBER 2, 2021

Essentially, the eight hours from the additional day off are distributed among eight of the nine remaining workdays in a two-week working period. This approach is similar to the 4/10 work schedule, where employees work ten-hour shifts over four days, thereby evenly distributing the extra eight hours a week into the remaining four days.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR for Sale. Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

EATER

JULY 8, 2024

Frequently used to replace tips, these fees are typically in the range of 20 percent. At their best, restaurant service fees circumvent the problem of tipping in order to more equitably compensate employees. Restaurant service fees are now commonplace. Here’s what you should know.

Airlines 301

Airlines Tip Distribution Front of House Restaurant Law 301

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

EATER

FEBRUARY 7, 2022

One woman’s journey into the heart of grain and how our flour is made Where were you during the great bread baking boom of 2020? Me, I was cleaning out a trash can full of dog food to make room for 50 pounds of flour. In went the white stuff, a flurry of particles clouding around me like a halo. But I also couldn’t explain what made it different.

Consumer Goods 261

Consumer Goods Back of House Small Business 2020 261

Modern Restaurant Management

OCTOBER 31, 2019

Front of house staff is more likely to churn – Everyone knows that more tables sat equals more money earned, but how do you turn tables faster without making guests feel rushed? Your servers will benefit from shorter turn times as well: their tip averages level out around the same 50-60 minute mark. National Menu Trends.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged. Among delivery apps, DoorDash is the clear favorite.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 359

Online Ordering Customer Service Food Order Seasonal Menu 359

Black Box Intelligence

NOVEMBER 1, 2021

Year-over-year check growth was 5.7% during the week, the highest growth recorded since mid-April. Check has grown at 5.0% or more during each of the last 7 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 percentage points or more during the week). .

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

EATER

FEBRUARY 18, 2021

For those who are at above-average risk for severe COVID-19, or who care for someone in this category, following this guidance can present a seemingly impossible choice. The CDC advises people who fall into this high-risk category to protect themselves from infection by “limit[ing] your interactions with other people as much as possible.”.

Front of House 284

Front of House Back of House Tip Distribution Outdoor 284

Modern Restaurant Management

JUNE 14, 2020

In this edition of MRM News Bites, we feature updated links for the PPP, the acquisition of Grubhub and contactless products and services. PPP Revisions. Small Business Administration (SBA), in consultation with the U.S. Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). The deal is valued at $7.3

Food Safety 423

Food Safety Kitchen Safety Online Ordering Loyalty Program 423