EATER

APRIL 8, 2021

The leadership team redid the staffing model to allow people to work from home as needed. For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners.

Training 307

Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

FEBRUARY 7, 2024

It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 13, 2020

BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. DRH’s common stockholders received $1.05 per share in cash.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 471

Franchise Franchising Food Fast Casual 471

The Rail

OCTOBER 3, 2024

Food Preparation and Handling Let’s start with the back-of-house since this is the area where food is prepared and most likely to be handled. Back-of-house hygiene practices are key, as this can be one of the main places where foodborne illness spreads through your restaurant.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.

Franchise 340

Franchise Franchising 2020 Leadership 340

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. As of 2024, they make around $26.42

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. Tampa: Up to 50 locations.

Franchise 414

Franchise Franchising Catering Online Ordering 414

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

FEBRUARY 21, 2020

Each Awards program (Restaurants and Chefs, Books, Journalism, Design, Broadcast Media, and Leadership) has its own subcommittee made up of industry professionals who volunteer their time to oversee the policies, procedures, and selection of judges for their respective Awards programs. Sushi Maki Ocean Tempura.

Brewery 348

Brewery Design Food Supply Equipment 348

Society Insurance

NOVEMBER 15, 2022

To expedite the process of wrapping up for the night, restaurant and bar owners can turn to a closing checklist that outlines tasks to be completed by front-of-house staff, back-of-house staff, and management. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces. Updating food labels.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Restaurant Clicks

DECEMBER 3, 2021

Watawa Sushi Bai Sushi Aji Sushi House Sushi Yasaka Kondo Pink Nori JJ’s Fusion Nobu fifty Seven Sushi Yasuda HAMA Hatsuhana Sakura Sake Kawa Koyo Mochiron Izakaya Suzuki Shokudo Moriyan Ramen & Curry. If you can’t reserve a seat in the small dining room, Bai Sushi has a fast and budget-friendly take-out and delivery service.

Fast Casual 133

Fast Casual Fine Dining Online Ordering Seasonal Menu 133

Restaurant365

JUNE 17, 2022

If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant. ” Back of the house finally gets its due. Libby Wang, who handles global marketing for Segway Robotics said the main job of this robot is to serve food from the kitchen to the table and bus dirty dishes.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Restaurant jobs include many more than the obvious few that spring to mind. The restaurant industry is rich in career opportunities for all kinds of folks with different interests. They clean and refill squeeze bottles.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

Smart Systems Pro

APRIL 3, 2019

My restaurant knows its dollars per square foot and or dollars per seat ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. Believe in your plan – have confidence in your ability to make it happen and work. Teach, involve and delegate to your team. Work hard to make it happen!

Management 72

Management Management Cash Management Front of House 72

Notch

MAY 7, 2019

According to MarketWatch, bar revenues dipped by 10% in the midst of the financial downturn a decade ago, but the market outlook for bars appears much better today. Facing those challenges head on takes a bit of planning. Can you even afford to open a bar? What are the bar’s surroundings like? More on this later when we consider location.)

Bar 64

Bar License Back of House Hiring 64

SpotOn

JULY 9, 2024

" – Trey Dyer, President and CEO, Mesero Restaurant Group "The success team has provided valuable insights on menu, pricing, and user experience for both the front and back of house. We're SpotOn, so we're probably biased about our own restaurant POS system. " – Gabriella R., " – Jackie O.,

2024 52

2024 Point of Sale POS Online Ordering 52

Notch

MAY 7, 2019

According to MarketWatch, bar revenues dipped by 10% in the midst of the financial downturn a decade ago, but the market outlook for bars appears much better today. Facing those challenges head on takes a bit of planning. Can you even afford to open a bar? What are the bar’s surroundings like? More on this later when we consider location.)

Bar 52

Bar License Back of House Hiring 52

Smart Systems Pro

APRIL 3, 2019

My restaurant knows its dollars per square foot and or dollars per seat ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. Believe in your plan – have confidence in your ability to make it happen and work. Teach, involve and delegate to your team. Work hard to make it happen!

Management 40

Management Management Cash Management Front of House 40

EATER

MARCH 12, 2025

Randi Lee and his wife, Jeanette Zinno, took over the storefront that would become Leland Eating and Drinking House in Brooklyn in February 2020, ready to fully demo the space. Masked chefs make pizza in a restaurant kitchen in 2022. What I originally envisioned is the restaurant that exists now, says Stieber.

2025 215

2025 Back of House Front of House Kitchen Safety 215

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR for Sale. Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 305

Catering Mobile Ordering Customer Service Food Order 305

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchise 450

Franchise Franchising Sports Fast Casual 450

EATER

JULY 8, 2024

Many use the revenue to more evenly distribute pay between the front of house (servers, bussers, hosts) and back of house (cooks, dishwashers), who historically earn a lot less. Restaurant service fees are now commonplace. Frequently used to replace tips, these fees are typically in the range of 20 percent.

Airlines 305

Airlines Tip Distribution Front of House Restaurant Law 305

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 305

Online Ordering Hospitality Design Cash Management 305

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. .” PPP Forgiveness Links and EZ App. Click here to view the EZ Forgiveness Application. .

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit. These accounts may not shock you. Things don't always improve once you're the boss, either. Remember me?I Broccoli Hot Dogs!Beet

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset.

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

EATER

AUGUST 21, 2020

Peter Meehan’s transgressive vision helped redefine food media with the groundbreaking Lucky Peach , and later transformed the LA Times ’s food coverage. But that vision came with a toxic management style characterized by intimidation, a barrage of sexualized commentary, and explosive anger, according to two dozen current and former staffers.

White Paper 363

White Paper Social Media Magazine Back of House 363